External reviews
278 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great API Gateway but can get better with more Open Sourced community
What do you like best about the product?
Kuma API Gateway by Kong is the most impressive product related to domain im active rn
What do you dislike about the product?
Lesser Open Source practise and lesser istio integration pulls it from an efficient egress solution.
What problems is the product solving and how is that benefiting you?
Its been great for solving up the west east traffic and is a lot efficient from nginx and other gateway solutions but still it needs to be more aligned to istio
New Tool Intro Level for Better Internal ROI
What do you like best about the product?
Has many hybrid API flexible features. Plugin based abilities. Similarities to Kubernates and Boomi as tool.
What do you dislike about the product?
Features require testibg and use real-time for best understanding
What problems is the product solving and how is that benefiting you?
Tougher API challenges for gaps in enablemwnt.
API First Capability for Enterprise Solutions
What do you like best about the product?
Provides scalability and performance with proper requests volume matching. Deployment architecture meets SLA nd RPO-RTO requirements so far. Provides RBACs for security and runtime and management planes can be completely deployed on-prem. Provides monitoring and logging capabilities along with Kubernetes & Container based deployment.
What do you dislike about the product?
Nothing at the moment. Meets our requirement
What problems is the product solving and how is that benefiting you?
Hybrid deployment model, built in analytics, shared policies, ease of migration of legacy API infra.
Reliable API Gateway with room for easier setup
What do you like best about the product?
I find Kong Gateway very reliable once I get it up and running. The performance has been solid in my experience, and it manages high traffic with minimal latency. I really like the flexibility it gives me through plugins and integrations, which makes it easier to adapt to different use cases. I also appreciate the active open-source community and the amount of documentation available, which helped me learn along the way.
What do you dislike about the product?
Getting started with Kong Gateway took a bit of time to figure out. The setup and configuration were a little more involved than I expected, and I had to spend some extra time learning the best approach for my use case. I've also noticed that a few advanced features are only in the enterprise version, which is something to keep in mind.
What problems is the product solving and how is that benefiting you?
I use Kong gateway mainly for API management in a microservices setup. It has helped me centralize traffic routing, enforce authentication, and monitor requests across different services. Before this, managing APIs individually was messy and inconsistent, but Kong gave me a single place to handle rate limiting, security, and observability. This has saved me time on maintenance and made it easier to ensure our APIs stay reliable under heavy load.
Two Years with Kong API Gateway: A Reliable Partner in API Management
What do you like best about the product?
What I like best about Kong Gateway is its flexibility and scalability. It handles high traffic loads efficiently, provides strong security features like authentication and rate-limiting, and integrates seamlessly with monitoring tools like Prometheus. Its hybrid deployment model makes it easy to manage both DC and DR environments, and the plugin ecosystem allows for quick customization without heavy coding. Overall, it’s reliable, developer-friendly, and simplifies API operations at scale.
What do you dislike about the product?
With Kong Gateway Enterprise, the overall experience is excellent. The only area I would point out is that certain advanced configurations can feel complex at first, and some features require deeper expertise to fully leverage. Also, upgrades and version compatibility sometimes need careful planning. That said, the strong documentation, enterprise support, and stability make these challenges much easier to handle
What problems is the product solving and how is that benefiting you?
Kong Gateway Enterprise is helping us centralize and secure API traffic across multiple environments. It simplifies authentication, authorization, rate-limiting, and observability, which are critical for ensuring reliability and compliance. By managing APIs through a single platform, we’ve reduced operational overhead, improved scalability, and ensured high availability in both DC and DR setups. This has not only streamlined day-to-day operations but also given us confidence in handling peak loads and future growth
Reliable, Cloud-Native API Gateway with Strong Security Features
What do you like best about the product?
Kong Gateway is highly performant and cloud-native by design, which makes it an excellent fit for modern microservices and Kubernetes-based environments. I really appreciate its flexibility with plugins for security, observability, and traffic management—especially features like authentication, rate limiting, and service mesh integration. The developer experience is smooth, and the open-source foundation combined with enterprise-grade support ensures scalability and reliability. Its lightweight footprint and API-first approach make it easy to integrate into CI/CD pipelines while maintaining strong security practices.
What do you dislike about the product?
The documentation can sometimes be fragmented, making it difficult to find detailed, end-to-end configuration examples for more complex use cases. The learning curve is a bit steep for teams new to API gateways, and some advanced plugins require enterprise licensing, which may not always be budget-friendly for smaller organizations.
What problems is the product solving and how is that benefiting you?
Kong Gateway helps us centralize API management across different services and environments. It solves the challenges of securing APIs by enforcing authentication, authorization, and rate limiting consistently. It also provides strong observability with logging and monitoring features, which helps us detect issues early and improve performance.
Oustanding, secure Gateway
What do you like best about the product?
First thing is high Performance and Scalability and ease of use. Kong Gateway is a powerful and flexible solution known for its solid performance and ability to scale with growing needs. Second one is: broad API Style Kong supports multiple API styles and data sources, including HTTP, SOAP, WebSocket, gRPC, GraphQL, and Kafka event streams, offering Last thing is strong security: Kong provides robust security features to protect API infrastructure.
What do you dislike about the product?
Only one - Documentation. Users report that the documentation can be poor, lacking depth and sometimes leaving out crucial information
What problems is the product solving and how is that benefiting you?
API monitoring,API management, API security, API anomalys
Great product
What do you like best about the product?
It is lightweight and flexible cloud native gateway
What do you dislike about the product?
Nothing specific. It's a very good product.
What problems is the product solving and how is that benefiting you?
It's helping us to manage api traffic smoothly without any intervention. It also provides Analytics of the traffic.
Kong G2 review
What do you like best about the product?
I like that we can set rate limiting as per our needs , keeping full control of the traffic preventing abuse .
What do you dislike about the product?
The learning curve is a little bit steep and also not all error messages are easy to interpret
What problems is the product solving and how is that benefiting you?
It mostly solves traffic management for me and comes in handy for routing purposes
Kong is a developer's gateway.
What do you like best about the product?
It relies on open standards instead of proprietary technology. It doesn't require specialized developers like other platforms. It's the most performant mainstream gateway on the market
What do you dislike about the product?
From a consulting perspective - there's not a lot of work for partners to do other than a bit of architecture, some custom plugins, and devops work. Customers that leverage the developer portal may have customizations there, but it's so easy to use.
What problems is the product solving and how is that benefiting you?
It's solving the need for high performance API traffic management and creating an open and flexible architecture.
showing 1 - 10