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External reviews

46 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Atul S.

Configuration SME

  • December 19, 2023
  • Review verified by G2

What do you like best about the product?
It's interface is very user friendly and easy to use
What do you dislike about the product?
master data entry is not automated and we need to enter it manually during kloudgin configuration
What problems is the product solving and how is that benefiting you?
Field service and asset management is very user friendly in kloudGin that help our utility users to maintain asset and provide services to their customers.


    Upadhyayula A.

Most Intutive and greatly Customizable Platform for FSM & EAM

  • October 28, 2023
  • Review provided by G2

What do you like best about the product?
Scheduling Engine is one of the best features because it automatically schedules the work of the crew for a given amount of time considering task priorities. FSM & EAM Modules are completely covered under the same product.KloudGin is compatible with the majority of integrations(C2M, NetSuite, SAP, EBS Time Keeping, Oracle, GIS Integrations, Verizon).
What do you dislike about the product?
The mobile app can still be refined from a UI perspective.
What problems is the product solving and how is that benefiting you?
Inventory Management, Timesheet management, Appointment scheduling process, & Asset preventive maintenance.


    Computer Software

One stop solution for FSM & EAM

  • October 27, 2023
  • Review provided by G2

What do you like best about the product?
KloudGin has a product that combines both FSM and EAM functionalities, creating an integrated solution for managing field service operations and enterprise asset management.
It has scheduling and dispatching which tracks crew work in the field, manages work orders, and ensures effective communication between the field workforce and the central office.
What do you dislike about the product?
I have not found any downsides to this Product Yet. In comparison to other FSM and EAM, it has more features.
What problems is the product solving and how is that benefiting you?
Centralized Dispatching, Scheduling Engine, Route Optimization, and Mobile Field Application are among the many valuable features KlougGin provides.


    Utilities

Very poor communication

  • October 11, 2023
  • Review provided by G2

What do you like best about the product?
All the information about orders directions contact numbers an asset mapping is that your fingertips! Fairly easy to use and complete task work on a phone, tablet or PC

Kloudgin is a fast growing company and desires to make the needed changes to make an effective tool so they can grow its market.
What do you dislike about the product?
They sadly, it seems there is no communication or input from those using the application in the field.

Sadly, Kloudgon will often dump monthly "updates" WITHOUT informing its customers or even beta testing it to see it's obvious mistakes. It's a great new company, but you're the guinea pig.

Training, videos, or documentation seems to be severely lacking... actually totally nonexistent

Kloudgin builds the product, but you will have to be the in-house expert in order to use it and train your staff. It's a great tool, but if something goes wrong, you'll need to tell Kloudgin, bc they won't ask.

If Kloudgin disagrees, feel free to ask for posts, links or even online training... I'm not seeing it.
What problems is the product solving and how is that benefiting you?
Putting all asset information and work orders on the cloud


    Information Technology and Services

Good product with less dependency

  • July 30, 2023
  • Review provided by G2

What do you like best about the product?
KloudGin is a very good product and it can be used in many verticals. The beauty of this framework is it doesn't need any installation or configuration. Just you need internet a computer and mobile device. It has almost all the ERP modules integrated in one system. The FSM and EAM modules are just WOW!! which I recommend to all the industries to ease your daily workload and struggling with all the paperwork.the scheduling engine what Kloudgin has developed so far is the best thing I have ever seen in the market so far.
What do you dislike about the product?
Yeah unlike all the other SaaS products Kloudgin needs some improvement in GUI in mobile and Web applications.
What problems is the product solving and how is that benefiting you?
1. No paperwork
2. Scheduling almost reduces 70% of the workload of dispatchers.
3. Communication between dispatch unit and the field workers.
4. Timely notifications


    Utilities

Make your job easy in FSM world

  • July 28, 2023
  • Review provided by G2

What do you like best about the product?
Automatic workorder assignment & live crew tracking features made our job easier.
KloudGin helped us to maintain the whole flow in one window from workorder creation to feedback on completion.

Thanks for everything
What do you dislike about the product?
Nothing much to specify. We have got every customization that we wanted as per our needs within a day or so.

Hope this bond will continue and fulfill our next gen requirements.
What problems is the product solving and how is that benefiting you?
Priority based workorder assignment, realtime crew availability check and workorder assignment features made this product unique.


    Computer Software

One of the Best Solutions for Field Service Management & Asset Management Out There!!

  • July 26, 2023
  • Review provided by G2

What do you like best about the product?
*The best features of KloudGin Field Service Management and Asset Management solutions are the ease of usage of their web and mobile application platforms. Even the workers working on the fields are able to use the mobile application very easily to manage and complete their day to day work activities.
*The abilities of customisations that this product provides based on Business User needs that too in a very short span of time is commendable.
* The commitment of the firm to provide a good user experience to all their stakeholders.
What do you dislike about the product?
Overall they have a very good product out there , minor improvements in few workflows thats it .
What problems is the product solving and how is that benefiting you?
KloudGin has solved all our software needs , From having a robust mobile application for our field workers, their automated scheduling or work orders , live tracking and many other cutting edge features have made our company operations much faster and smoother


    Mr. Dwight L.

Utility fieldwork management

  • May 17, 2023
  • Review provided by G2

What do you like best about the product?
Near real-time reporting of changes to our field asset records.
Fairly simple to use.
What do you dislike about the product?
Cannot print the working lists, other than screenshots, for other purposes like training, or manual annotation in case of equipment, or power failure
What problems is the product solving and how is that benefiting you?
Tracking data changes for asset regulation & compliance.
The reporting process the Kloudgin team developed helped us overcome a vast hurdle, using in-person surveys to collect varying topics allowing further action by other sections in our organization.
It has helped to coordinate, automate, organize, and dispatch specifically written task-based activity instructions and field work orders to service personnel, with the ability to edit, and augment on the fly.


    Gunjan G.

Best platform for work and people managementment

  • April 18, 2023
  • Review provided by G2

What do you like best about the product?
We can have most of our data in a single atmosphere, making us very efficient and quick decision makers
What do you dislike about the product?
The turn around time with the customer service team
What problems is the product solving and how is that benefiting you?
It's helping us father our data in a single environment. Helping us cater our clients and employees in the best way possible


    Ravina s.

Emerging Best Platform to learn

  • March 20, 2023
  • Review provided by G2

What do you like best about the product?
The User-friendly environment is the best feature of Kloudgin gives simple easy to use access for everyone
What do you dislike about the product?
Nothing, I guess kloudgin is perfect for everyone
What problems is the product solving and how is that benefiting you?
It gives a common platform for every application providing features like field service management and a user-friendly environment.