ManageEngine OpManager BYOL

What do you like best about the product?

ability to provide a unified, centralized view of multiple OpManagers installations through single console.

What do you dislike about the product?

initial setup and configuration can be complex, especially in large-scale environments with multiple distributed monitoring servers.

What problems is the product solving and how is that benefiting you?

Nexus solves the challenge of monitoring and managing multiple distributed network environments from single centralized platform.

What do you like best about the product?

its comprehensive and centralized monitoring capabilities, particularly for Microsoft SQL Server environments. The MSSQL monitoring provides good visibility into database performance, CPU and memory utilization, disk space, database availability, query performance, sessions, connections, and other critical database health parameters.

The real-time monitoring and alerting help us identify performance issues and potential problems at an early stage, allowing the infrastructure team to take proactive action before they impact business services. The dashboards and reports are also useful for quickly reviewing the overall health and performance of our SQL Server infrastructure from a single platform.

What do you dislike about the product?

Currently, I do not have any significant dislikes or major concerns with OpManager Nexus. It has been very helpful for our organization in providing centralized monitoring, better visibility into the IT infrastructure, and proactive identification of potential issues. Overall, the platform has been meeting our monitoring and infrastructure visibility requirements effectively.

What problems is the product solving and how is that benefiting you?

Before implementing OpManager Nexus, we were facing major SQL Server performance and slowness issues. Troubleshooting often required coordination between the infrastructure and application teams to determine the root cause of database performance problems.

With OpManager Nexus, we now have much better visibility into the SQL Server environment and can quickly identify what is causing performance degradation. We can monitor slow-running queries, database performance, I/O activity, CPU and memory utilization, sessions, and other critical database metrics.

This has significantly improved our troubleshooting and incident response. Instead of spending time investigating across different teams, we can use the monitoring data to identify the potential root cause more quickly, take proactive action, and reduce the impact of SQL performance issues on business applications.

What do you like best about the product?

Unified Full-Stack Observability: It seamlessly monitors your entire IT footprint—including networks, servers, applications, databases, and websites—from one centralized interface, preventing data silos across NetOps and DevOps teams.Advanced AIOps & Intelligent Event Correlation: The platform groups related, cascading alarms into a single actionable incident. This eliminates alert fatigue and cuts incident detection times significantly.

What do you dislike about the product?

Intense Initial Setup Complexity: Consolidating network, server, storage, and application monitoring into a single platform requires a highly complex deployment. Mapping discovery rules and setting up multi-vendor integrations often takes significant time and technical expertise.Overwhelming Alert Noise: Because the platform tracks full-stack telemetry, failing to perfectly fine-tune your performance thresholds can lead to massive alert fatigue. Technicians can easily find themselves sorting through hundreds of non-critical, cascading notifications.

What problems is the product solving and how is that benefiting you?

The Problem: IT departments frequently waste time jumping between separate software tools to check network bandwidth, server hardware, application health, and cloud resources. This fragmentation makes it incredibly difficult to find the root cause of an outage.
* The Benefit to You: It consolidates your entire IT footprint into a single dashboard. Your teams can view performance data from on-premises hardware and cloud services in one place, which eliminates software silos and keeps everyone aligned.

What do you like best about the product?

The clean, intuitive UI makes navigation effortless, with NOC dashboards and heatmaps that deliver real-time performance insights at a glance. Its seamless native integrations with ITOM/ITSM tools streamline workflows instantly, while the AI-driven event correlation drastically cuts down on alert noise to keep troubleshooting focused. Combined with rapid auto-discovery onboarding, fast metric tracking, and responsive technical support, it delivers high enterprise ROI by consolidating your stack without the steep licensing costs of competitors.

What do you dislike about the product?

While OpManager Nexus is a robust monitoring platform, its custom Business View map builder feels dated and rigid compared to modern drag-and-drop competitors, requiring manual layout tweaks that quickly become tedious for complex networks. Additionally, the network simulation and visual topology capabilities fall short—there are limited options for simulating traffic flows, failure scenarios, or synthetic user transactions without leaning on external modules or advanced scripting. The initial learning curve for fine-tuning threshold alerts and navigating deeper configuration menus can also feel overwhelming for newer admins.

What problems is the product solving and how is that benefiting you?

OpManager Nexus delivers exceptional value by consolidating network, server, and application monitoring into a single intuitive console. Its real-time performance tracking and AI-driven event correlation significantly cut down on alert noise and speed up troubleshooting. While advanced customizations and visual topology building could use more flexibility, it remains an enterprise-grade solution without the high licensing costs.

What do you like best about the product?

The software is intuitive and very easy to use, providing a comprehensive overview of the system's status. Setting up monitoring is quick and convenient, offering the flexibility to select appropriate monitoring protocols. It is well worth the investment.

What do you dislike about the product?

Profiles for network devices and manufacturers have not yet been fully updated. The upgrade process is still somewhat difficult to carry out.

What problems is the product solving and how is that benefiting you?

It can issue immediate alerts when the system encounters an issue, facilitating rapid and accurate fault investigation.

What do you like best about the product?

Worldclass solution with relevant & comprehensive features
Responsive and professional support
Value for money
Roadmap visibility It works well with other IT solutions from Microsoft, VMWare, CheckPoint, CISCO, CyberArk and SailPoint.

What do you dislike about the product?

limited implementation partners
out of the box connectors
limited presence in all geographies

What problems is the product solving and how is that benefiting you?

Central visibility into IT solutions and service availability helps me maintain IT uptime and meet SLAs, while also supporting overall business continuity.

What do you like best about the product?

OpManager is an excellent jack-of-all-trades platform that provides a broad range of monitoring capabilities across different platforms, along with a solid set of integrations with external tools for additional customization. The interface and overall UI are straightforward to understand and use, especially when compared with other solutions currently in our environment.

What do you dislike about the product?

The product can sometimes feel like it lacks deeper, drill-down detail—for example, the ability to hone in on a single IP across Netflow data. There are also a few minor pain points, such as not having historical, graphical widgets available for dashboards. And while the AI-driven forecasting is great overall, some of the alerts it generates don’t always make much sense.

What problems is the product solving and how is that benefiting you?

We’ve always needed solid observability into our IT infrastructure, whether it’s the network, servers, storage, or anything else. Some other products only monitor a subset of specific devices. OpManager, on the other hand, is truly vendor-neutral and can speak a variety of languages to make that possible. As a result, full-stack monitoring feels seamless and far less daunting or challenging than it used to be. On top of that, the performance of the service—across the sub-services it offers and across our entire inventory—is genuinely impressive.

What do you like best about the product?

Notification, grouping the devices , dashboard and the full overall of handling the status of all the network devices

What do you dislike about the product?

It is need more concerning on the security part as well need to get less models tap it should show less so we will not getting loss

It is not having the Ai on them option

What problems is the product solving and how is that benefiting you?

Managing the devices: helping me to manage 150+ devices easily
Notification : help me to follow up the critical issue faster as I
recive the notifications
Dashboard : easily managing the and fewing the all inter system

What do you like best about the product?

I like that I can customise almost everything the way I want, and that Opmanger can integrate with other products.

What do you dislike about the product?

It has a lot of features that may confuse users at first, but with proper training it becomes much easier to use.

What problems is the product solving and how is that benefiting you?

I use it to monitor network devices and servers efficiently, so I can stay aware of the entire network.

What do you like best about the product?

Customer Service is superb and very helpful. I like how clean the dashboard is and the ease to find items in the menu(s).

What do you dislike about the product?

Not necessarily an OpManager issue, but the learning curve on moving from our previous product and trying to implement the same items we had in that environment. It is not as intuitive as I'd like it to be.

What problems is the product solving and how is that benefiting you?

Currently notifying us on up/down devices/services at our remote locations.