SecureW2 - Business

What do you like best about the product?

I find SecureW2 JoinNow easy to deploy, and it’s not too expensive. With their implementation team, setup took about an hour or a little more.

What do you dislike about the product?

I think the interface could be more user-friendly, especially the theme and graphic design. The menu and navigation could be more self-explanatory and logically grouped or organized.

What problems is the product solving and how is that benefiting you?

I use SecureW2 JoinNow to get rid of our local NPS server.

What do you like best about the product?

What I like best about SecureW2 JoinNow is how simple and user-friendly it makes connecting securely to Wi-Fi. The automated setup reduces manual configuration and makes the onboarding process quick and straightforward

What do you dislike about the product?

The setup process can occasionally be a little slow or unclear when something goes wrong, and the error messages could provide more detailed troubleshooting guidance.

What problems is the product solving and how is that benefiting you?

SecureW2 JoinNow simplifies secure Wi-Fi onboarding by automatically configuring devices with the correct network and security settings. This reduces manual setup, minimizes configuration errors, and saves time for both users and IT support while providing a more secure and consistent connection experience.

What do you like best about the product?

Ease of use and integration within our Microsoft tenancy

What do you dislike about the product?

There are no downsides at this stage, happy with it.

What problems is the product solving and how is that benefiting you?

Secure Wifi Radius for our networks

What do you like best about the product?

I can create clear visual templates that incorporate hierarchy, color, and calls to action. After all, in my field, an ad that isn’t well presented often goes unnoticed. I also prioritize making sure the platform functions properly on large screens and shared devices.

What do you dislike about the product?

I’d like the tool to support an extended workflow for different device types by using templates that detect the device type and automatically apply the correct policy, without requiring any manual intervention.

What problems is the product solving and how is that benefiting you?

In an educational management environment, this can significantly increase the workload. It addresses the challenge of manual onboarding, which often intensifies at the start of each semester due to a surge in support requests related to connectivity—most of which stem from incorrect configurations. JoinNow helps eliminate this issue by providing users with a guided workflow.

What do you like best about the product?

modern way for passwords and certification based wifi. what my company needs for security

What do you dislike about the product?

cost. and setup complexity to get the product up and running

What problems is the product solving and how is that benefiting you?

cert based wifi. eliminates password. force laptop endpoint management

What do you like best about the product?

After switching to SecureW2 from an on-premises system, it has greatly reduced the amount of time my team has spent troubleshooting certificate issues. With secureW2, deployment is automated and has worked perfectly for years.

What do you dislike about the product?

I can't really think of anything that I dislike. I guess my biggest complaint is the name itself. Everyone thinks it's a tax form. :)

What problems is the product solving and how is that benefiting you?

Automation and reduced maintenance/labor. Those factors alone have made a tremendous difference in support costs.

What do you like best about the product?

Connecting to campus Wi-Fi can usually be a massive headache with endless manual configurations, certificate errors, and dropped connections. The university’s rollout of SecureW2 completely changed that.

What do you dislike about the product?

Nothing comes to mind that I dislike about the service/product.

What problems is the product solving and how is that benefiting you?

It solved issues for our users having difficulty signing into our secure wireless SSID. Downloading certificates and getting them installed across platforms used to be a big challenge.

What do you like best about the product?

For us being a group of schools and being a relatively small team, it was important for us to have a platform that made delivering certificate based Wi-Fi simple, even though our needs were complex. SecureW2 was able to handle every scenario we had, from simple multi-platform BYOD onboarding of devices to the Wi-Fi, where the process is tailored per operating system, all the way through to being able to integrate multiple JamF Pro instances, and other MDM platforms. The support team were fantastic to work with from day 1, they guided us through the whole process of configuring all of our complex network based policies, and making sure that everything worked for our needs. Being that it is an end to end solution handling both PKI, Policies and Radius, it has provided excellent value for money, compared to having to stitch together our own solution and having to host it, as well as not having to rely so much on internal expertise within our team. The UI is clean and easy to navigate and I've appreciated the level of detail in the logs, makes life easier when troubleshooting!

What do you dislike about the product?

I think it might be purely just the nature of hosting a RADIUS server using a cloud service, but their is more latency with time to connect versus having this with an on-prem product. Having said that, the trade off is still worth it for us, with not having to manage the infrastructure to run this, and provides a much simpler and more scalable platform. I know they've just announced an on prem node you can deploy that sync seamlessly into the ecosystem, so I guess that might solve the RADIUS latency. Will have to wait and see.

What problems is the product solving and how is that benefiting you?

Ease of management running a compliant secure Wi-Fi platform, which has greatly uplifted security in this area compared to our previous Wi-Fi solution.

What do you like best about the product?

It works and meets our Radius/CA requirements (with Okta/Intune/Iru integration). Also, the product support was helpful.

What do you dislike about the product?

UI can be pretty slow. Solution is, from my point of view, complex - which is good if you want to integrate it with other systems and make some logic behind, but it might not be a good fit for simple use cases. The documentation might be more detailed.

What problems is the product solving and how is that benefiting you?

Cloud radius and CA (for 802.1x authentication)

What do you like best about the product?

I really appreciate how easy it is for our end users to authenticate. We can push certificates through our MDMs, so the end user doesn't have to do anything to authenticate. The support team is also the best I've ever interacted with, providing quick, accurate, and understandable resolutions. The initial setup process was super easy and the support team made it very smooth.

What do you dislike about the product?

I would love for easier control over the UI and branding for the BYOD experience. More options in the GUI to change layouts, colors, and user experience.

What problems is the product solving and how is that benefiting you?

SecureW2 JoinNow improves our wifi authentication by enabling users to join with M365 accounts, removing the need for separate Active Directory. It enhances security with certificate-based authentication and is easy for end users as we push certs through our MDMs.