Vasion Automate

What do you like best about the product?

PrinterLogic is easy for any user to understand and navigate, irrespective of how technical they are.

What do you dislike about the product?

We haven't really tracked any negatives or shortcomings of the platform.

What problems is the product solving and how is that benefiting you?

In our case, regional folks who travel between sites, can easily find the tray icon, and have the local printer installed - IF they need it - within about 20 seconds. This availability and ease of use have made adoption quick and painless.

What do you like best about the product?

Changing drivers on the fly is incredibly simple and easy to do.

What do you dislike about the product?

What I dislike most is that the costs keep increasing year after year.

What problems is the product solving and how is that benefiting you?

This removed the need for a print server. Performance has been great, since it prints directly via IP.

What do you like best about the product?

I love the ease of operation that it affords me.

What do you dislike about the product?

I believe the user interface could use some updating.

What problems is the product solving and how is that benefiting you?

PrinterLogic provides many options for device configurations.

What do you like best about the product?

It's very straightforward and intuitive

What do you dislike about the product?

It frequently drops printer connections and has to be re-linked

What problems is the product solving and how is that benefiting you?

When connections are lost it's quick and easy to fix

What do you like best about the product?

It’s easy to deploy, very user-friendly, and delivers great performance.

What do you dislike about the product?

Driver compatibility issues are the biggest problem, especially with certain types of printers that aren’t from larger companies.

What problems is the product solving and how is that benefiting you?

Integrating PrinterLogic with other third-party solutions is easy.

What do you like best about the product?

I like PrinterLogic’s user experience best. I can look at the floor plan, see where I am and which printers are closest, then select a printer and install it to print. If I move offices or floors, I don’t have to walk around to find printers or write down a printer name or IP address; I can find and install one right from the floor plan. Users are much happier, and installing printers is much easier. Setup was very easy and straightforward, with professional services helping get it stood up.

What do you dislike about the product?

nothing, I like everything about it

What problems is the product solving and how is that benefiting you?

We had a complicated IP-printing environment, struggled to maintain the printer page, and users didn’t know where the printers were. PrinterLogic solved all of that for us.

What do you like best about the product?

It’s one place where I can manage all my printers, keep an eye out for issues, and handle multi-site management easily.

Getting printers set up in the UI wasn’t too bad, and after learning the software, the performance felt 10x better.

I did have to reach out to the support team once because of a printer malfunction. It took a little bit to get on the same page, but overall the support was great and they were amazing.

What do you dislike about the product?

Initial deployment and setup were a bit rough because I couldn’t bulk-edit deployment settings or copy and paste. For example, we have four printers at one site, and I had to configure each printer separately. Once everything was set up, though, it has been working with no issues.

What problems is the product solving and how is that benefiting you?

We got rid of our print spooler and print server, and it’s faster from hitting print to the job actually printing.

What do you like best about the product?

The central update point to push all changes

What do you dislike about the product?

All features work as expected, no issues identified so far

What problems is the product solving and how is that benefiting you?

Managing hundreds of printers from one central interface. Allowing fine grained permissions to enable customers to manage their own printers.

What do you like best about the product?

Incredible ease of use for deployment. I manage 170 printers and deployment is second nature. Printer tickets dropped to esentially zero from moving away from traditional print servers.

What do you dislike about the product?

The reporting leaves a lot to be desired. I have to build a custom SNMP application to get detailed reporting on things that should be built into printer logic.

What problems is the product solving and how is that benefiting you?

Printer mapping and deployment on non-persistent VDI. I will fight anyone who tries to make me leave printerlogic.

What do you like best about the product?

PrinterLogic has saved countless hours installing and updating drivers.

What do you dislike about the product?

When you need to set up a one-off driver to handle a specific special project, either you use a license to set up the modified driver, or have to set the driver up manually on a PC. This downside is more circumstantial, and not really a fault of PrinterLogic.

What problems is the product solving and how is that benefiting you?

PrinterLogic saves hundreds of hours of our time to install and upgrade our printer drivers.