Vasion Automate

What do you like best about the product?

seamless printer management and easy interface for end users

What do you dislike about the product?

configurations for different devices such as Apple or Windows are handled differently

What problems is the product solving and how is that benefiting you?

allows end users to self-service themselves when it comes to printer installation

What do you like best about the product?

I like how it aggregates all the printers in one location and allow us to select the correct drivers easy.

What do you dislike about the product?

I can't think of anything negative to say.

What problems is the product solving and how is that benefiting you?

It allows new users to seamlessly add printers to there computer without any extra work on myt part.

What do you like best about the product?

Once it’s set up, it’s easy to roll out devices and have printers automatically installed and ready to go for users. It saves a lot of time compared with having to handle each installation individually.

What do you dislike about the product?

Not too much to report. I support end users, so when issues come up, it’s usually pretty straightforward to reinstall the printers and drivers and get everything working again.

What problems is the product solving and how is that benefiting you?

We were able to streamline our printing system across multiple offices to provide an easy printer deployment and support system.

What do you like best about the product?

A single pane of glass to manage printing is a dream come true. I especially like how forward thinking the team is when it comes to the ever changing printer landscape.

What do you dislike about the product?

I would like to have some custom reporting.

What problems is the product solving and how is that benefiting you?

Fleet and driver management. My org attempts to stay on the very bleeding edge of technology and are heavily reliant on printing services. The fact that PrinterLogic was thinking ahead and allowed for IPP style printing well ahead of the forced Windows switch over was a weight off of my shoulders.

What do you like best about the product?

I like the ease of adding printers to a centralized platform. One of the biggest benefits is to the end user where installing a printer is a breeze. I use the upload an image to upload floor plans so folks can "find their closest" printer.

What do you dislike about the product?

I can't seem to get reliable data out of SNMP. I have it setup I get some data but it isn't correct at all.

What problems is the product solving and how is that benefiting you?

It makes installing printers a breeze for end users. It also gives me the added benefit of being able to manage my printer fleet, since I know the only printers that should be deployed are the ones in PrinterLogic.

What do you like best about the product?

What I like best about PrinterLogic is how it completely eliminates the need for traditional print servers. The centralized management console makes deploying printers incredibly easy, and the self-service installation portal significantly reduces our helpdesk tickets.

What do you dislike about the product?

We have had issues in the past with bad updates pushed that created some havoc. We would love for some better pricing for K12 EDU customers.

What problems is the product solving and how is that benefiting you?

We don't have to run print servers or spend hours configuring drivers to work correctly. It is plug and play and go!

What do you like best about the product?

Vasion took the time-consuming process of maintaining our printer environment and made it easy. They integrated with our Windows and Chromebook systems very smoothly and gave us options we never had before, like follow-me print and better printer management.

What do you dislike about the product?

The only thing we can say we dislike is the price. It’s not exorbitant, but it isn’t a cheap product either. That said, sometimes you get what you pay for, and this feels like one of those cases.

What problems is the product solving and how is that benefiting you?

We had moved to Windows printing and Azure printing, and both were very cumbersome and time-consuming when it came to setting up printers and managing them. With our old approach, there were also very few reports we could pull. Now we can run reports by individual printer or by user, which makes it much easier to track what we need.

What do you like best about the product?

Ease of use; know where printers are located in a location & able to install software/drivers for them easily.

What do you dislike about the product?

Sometimes when using it it'll ask for a code that no one has so you have to manaully add the printer

What problems is the product solving and how is that benefiting you?

It solves the issue of installing drivers, being able to have multiple printers on your computer + see the jobs in queue

What do you like best about the product?

Driver Repository and Automated Deployment based on AD User or AD OUs

What do you dislike about the product?

None really so far. Had issues with some label printers but we had a fairly complicated setup to work around.

What problems is the product solving and how is that benefiting you?

Deploying printers and allowing users to add their own printer on the fly.

What do you like best about the product?

Print servers have always been a headache. PrinterLogic (Vasion Print) was the opposite experience—It simply works. If you’re evaluating print management solutions, PrinterLogic is an easy recommendation.

What do you dislike about the product?

Too many options is infrequently a bad thing, but there is a bit of a learning curve when it comes to managing the printers. After the first few that were added though, I had it figured out!

What problems is the product solving and how is that benefiting you?

Before Vasion Print, printing was one of our most persistent IT pain points. We were relying on traditional print servers, which meant constant driver issues, stalled queues, and user tickets every time someone moved desks, worked from another location, or a server hiccupped. Printing changes—something users expect to “just work”—were consuming a disproportionate amount of IT time.

Vasion Print solved that by removing the print server dependency entirely. Once we deployed it, printer management became centralized and predictable instead of reactive. Users could install the printers they needed without IT involvement, and printer availability followed them rather than being tied to a specific server or device. From an IT perspective, we went from babysitting print infrastructure to essentially forgetting about it.

The biggest benefit has been stability and time savings. After the initial setup, printing stopped generating noise—fewer tickets, fewer outages, and fewer emergency fixes. That freed our team up to focus on higher‑value work instead of troubleshooting something as basic as printing. In short, Vasion Print eliminated a chronic operational headache and gave us a print environment that simply works.