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Reliable tool for Hard disk Forensics
What do you like best about the product?
Artifacts segregation in Magnet makes it easy to create reports
What do you dislike about the product?
Seperation into cloud and advanced has taken away some features that worked with Axiom for social media acquisitions.
What problems is the product solving and how is that benefiting you?
Hard disk analysis
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The best tool on the market for Mobile acquisition
What do you like best about the product?
Simplicity of use, supported devices and the best support team.
What do you dislike about the product?
A little more Oppo supported device would be desirable.
What problems is the product solving and how is that benefiting you?
Forensic acquisition of mobile devices.
BeMindful
What do you like best about the product?
The GUI Interface to parse GENERAL information.
What do you dislike about the product?
- Not great for a technical artifact deep dive.
- Hash Set Manager Never Works Correctly
- A-Lacart Pricing is becoming unaffordable for the public sector, prompting us to explore more cost-effective forensic software tools.
- They Charge for their EXHIBIT Tool Reporting, which is nothing more than a WIKI construction that works with their tools.
- Portable Case/Report Generation does not work well on large-volume (2+TB) datasets.
- Hash Set Manager Never Works Correctly
- A-Lacart Pricing is becoming unaffordable for the public sector, prompting us to explore more cost-effective forensic software tools.
- They Charge for their EXHIBIT Tool Reporting, which is nothing more than a WIKI construction that works with their tools.
- Portable Case/Report Generation does not work well on large-volume (2+TB) datasets.
What problems is the product solving and how is that benefiting you?
The ATLAS environment / Magnet ONE is excellent from a lab management standpoint. AXIOM is good for General artifact findings only.
Great customer support
What do you like best about the product?
I have had great customer support when dealing wtih them, especially wtih Graykey.
What do you dislike about the product?
I dont have any dislikes at the moment for the products.
What problems is the product solving and how is that benefiting you?
Getting into locked devices and parsing out data
Great software / Funky Usability / Weird Tech Support
What do you like best about the product?
When you finally get the device imaged, the analytics are pretty good
What do you dislike about the product?
The UIs generally are poorly designed, almost as though they were afterthoughts. And the terminology is quirky.
For example, clicking multiple items in a list doesn't SELECT them... it QUEUES them. When you try to CLEAR SELECTIONS, they don't CLEAR, because despite what it looks like, they weren't SELECTED... they were QUEUED. (De-queuing, say, all 66,000 of them is an incredibly complex process.)
Chat support engineers must have the world's worst UI, and they have my sympathy. The product-specific robot asks for my problem, I enter it, the support engineer asks for it again, then asks what product. Seriously?
First-line support never has an answer. Period. They always have to check. Don't they have a knowledge base like everyone else?
I'm trying to image an android phone. Zero success. Second level tech support asks me why I want to do it instead of telling me the hidden secret. SERIOUSLY???
For example, clicking multiple items in a list doesn't SELECT them... it QUEUES them. When you try to CLEAR SELECTIONS, they don't CLEAR, because despite what it looks like, they weren't SELECTED... they were QUEUED. (De-queuing, say, all 66,000 of them is an incredibly complex process.)
Chat support engineers must have the world's worst UI, and they have my sympathy. The product-specific robot asks for my problem, I enter it, the support engineer asks for it again, then asks what product. Seriously?
First-line support never has an answer. Period. They always have to check. Don't they have a knowledge base like everyone else?
I'm trying to image an android phone. Zero success. Second level tech support asks me why I want to do it instead of telling me the hidden secret. SERIOUSLY???
What problems is the product solving and how is that benefiting you?
I need to image cell phones for defense, attorneys and private investigators. Also occasionally for plaintiff attorneys.
In the private sector, it's very expensive to have multiple forensic programs.
What do you like best about the product?
If I'm doing a cell phone, and need to do more than one, or I forgot my codemeter, Magnet will acquire the forensic
image I need.
Windows, Mac's and Phones
image I need.
Windows, Mac's and Phones
What do you dislike about the product?
The only negative I can think of is I like Registry Viewer in Access Data's FTK better.
(Currently called Exterro)
(Currently called Exterro)
What problems is the product solving and how is that benefiting you?
No current problems
Relatively new user
What do you like best about the product?
Openly accepts input from the user community to consider new features.
Comprehensive tool that automates digital forensic exams of various devices.
Excellent training program.
Initial support helpdesk response is timely.
Install and implementation easily accomplished.
Comprehensive tool that automates digital forensic exams of various devices.
Excellent training program.
Initial support helpdesk response is timely.
Install and implementation easily accomplished.
What do you dislike about the product?
Follow up responses to questions during recent help desk contact were delayed.
Updates override prior install, sometimes the updates create issues not expereinced in prior version.
Updates override prior install, sometimes the updates create issues not expereinced in prior version.
What problems is the product solving and how is that benefiting you?
Searching for evidence to support investigations, either to support findings of illegal activity or lack of support indicating illegal activity.
Magnet Forensics Software
What do you like best about the product?
The great and easy to use User Interface, artifact category well placed and parsed.
What do you dislike about the product?
Some of the filter dropdown too long for smaller screen (thumbnail view) and not scrollable.
What problems is the product solving and how is that benefiting you?
Computer forensic
Magnet cares about their customer's mission and success more than any company I've worked with.
What do you like best about the product?
Magnet Foreniscs started out as a way to help and enable law enforcement. Over the years, they have not lost sight of that primary focus.
What do you dislike about the product?
There's nothing I dislike about Magnet Forensics. I think they are doing a great job.
What problems is the product solving and how is that benefiting you?
They are combating Child Exploitation with Law Enforcement. They are finding new a better ways to do that. As a parent, they are directly helping to keep our children safe.
Years of Success with Magnet Axiom
What do you like best about the product?
Magnet Forensics Axiom does a great job of parsing and processing artifacts from Mobile Devices. It works seamlessly with GrayKey extractions. Portable cases make it easier to share information with Investigators and District Attorneys. Axiom is an excellent tool to process data from numerous sources from Social Media to Computers, but modular enough to let you just pay for what you specifically need for your investigations.
What do you dislike about the product?
The only downside that I have seen with Magnet Forensics is the uninformed who have only heard of Cellebrite and think that it is somehow inferior. I have not seen any downside in the actual use of the software. Like any specialized tool with addons, the whole software kit can be expensive, but with Axiom, you only pay for what you need.
What problems is the product solving and how is that benefiting you?
Magnet is providing a fully functional Mobile device forensic processing tool at a reasonable price. I have used multiple other tools and they are either more expensive for the same or similar results, or do not give anything more than a push button product that does not allow you to dig into the source files to validate the returns.
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