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Reviews from AWS customer

29 AWS reviews

External reviews

46 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Rushikesh Patki

Offers a free version and is easy to understand and learn

  • May 13, 2024
  • Review provided by PeerSpot

What is our primary use case?

The product is good. When I tried to deploy the product for the first time, I liked Pinecone's approach, and it was one of the major reasons why I decided to continue with the product.

I mostly use the solution in my company for data storage.

What is most valuable?

I think Pinecone provides good features, and I feel that the product gives out some free space during the starting stages, just like how Fortinet and some other tools do, so that users can learn to use the solution. It is a good thing that the product supports research among its users. The product also offers support, especially when they are supposed to interact with the servers of the users.

What needs improvement?

There aren't any problems with the product, and I feel it is a good solution. Users also need to consider the different sources and options in the market and, at their own discretion, should decide whether to go with Pinecone or some other solution. In Pinecone, there are a lot of changes to be made to meet your requirements. Even though Pinecone is a good tool, I haven't used it much.

For testing purposes, the product should offer support locally as it is one area where the tool has shortcomings. A person needs to learn everything and figure out how the product works. If, as users, we get to know how to use the product properly, then we can use it for our specific use cases, making the product more user-friendly for all. The product can be made more user-friendly.

For how long have I used the solution?

I have been using Pinecone for one to two years. I am a user of the tool.

What do I think about the scalability of the solution?

In my company, it was me who was using the product initially, after which we tried to integrate it with other tools.

Which solution did I use previously and why did I switch?

My company selected another solution over Pinecone. I don't know much about Pinecone, and I don't know much about its deployment. I only know how to use the solution and interact with its UI. I don't have much information about the platform.

How was the initial setup?

The product was installed on Pinecone's server. The product's setup phase was easy.

What's my experience with pricing, setup cost, and licensing?

I have experience with the tool's free version.

What other advice do I have?

Everything is good in the solution, including its user interface. Pinecone provides its best facilities for beginners to be able to learn the product, so I think it is an easy and good product to use.

I would recommend the product to others, and I would also suggest that it is very important to learn on how things work in Pinecone, especially areas like automation, integrations and secrets detection engine.

It is easy to learn about the product since all the information related to the solution is provided to users. Users just need to read the information provided by Pinecone and implement them.

I rate the tool an eight out of ten.


    E-Learning

quite good and easy to implement.

  • March 28, 2024
  • Review provided by G2

What do you like best about the product?
it is good in search of similarity. also managing vectors.
What do you dislike about the product?
i had difficulty to manage metadata for my vectors.
What problems is the product solving and how is that benefiting you?
we are storing vetors pf our data into the pine cone. so previously we were using sql to store cobntents. now by using the pinecone we can easily extracts soimilar content throughout the applications.


    Alejandro S.

A fast service that allowed us to implement RAGs in a brink

  • March 27, 2024
  • Review provided by G2

What do you like best about the product?
I like their pace of innovation because they allowed us to start testing RAGs since the beginning and they have been enabling new use cases since. This is a team that grows with our platform and that keeps us up to date.
What do you dislike about the product?
One thing we had to do is add additional destinations to our internal systems, and building the syncronization flows was the most difficult part of it.
What problems is the product solving and how is that benefiting you?
Allows us to build semantic search and recommendation products.


    Ryan R.

A great option for Vector databases

  • March 27, 2024
  • Review provided by G2

What do you like best about the product?
The ease of use to get integrated with Pinecone was pretty incredible. We were up and running with a vector database in no time.
What do you dislike about the product?
At first, the UI lacked some features that seemed like a must, but they've added a lot of what we were looking for and seem to be actively developing it.
What problems is the product solving and how is that benefiting you?
To perform semantic search on our documents.


    Itamar N.

I really like the product and satisfied from the ease-of-use and performance

  • March 27, 2024
  • Review provided by G2

What do you like best about the product?
I like the ease-of-use. Super easy to build index, populate with data and test it.
What do you dislike about the product?
Some security-related features are missing.
We need VPC peering in GCP, in order to unlock deals with companies that require this feature.
Also, Serverless in GCP is missing.
What problems is the product solving and how is that benefiting you?
Vector DB for multi-tenant system.


    OmkarPatil

A reliable cloud solution for building an ERP dashboard

  • March 13, 2024
  • Review provided by PeerSpot

What is our primary use case?

We've been building an ERP dashboard using generative UI. We needed a vector database to retrieve and implement augmentation, so we opted to use Pinecone.

We chose Pinecone because it covers most of the use cases. Also, Pinecone is stable and reliable.

How has it helped my organization?

We are using Pinecone for retrieval. Pinecone did a really great job in marketing and perfecting its adoption. That was very helpful because we could find resources if we got stuck on a problem. The only reason we are not using Quadrant, despite its promising features and reliable performance, is its limited resources. Pinecone community has been around for a lot longer than the Quadrant community.

We chose Python so that any new feature we could add could be implemented easily. Since Python has been around for a while, plenty of options are available. Some tutorials and resources, such as blog posts, provide references for implementing new features. We haven't utilized anything specific to Pinecone that only Pinecone offers.

What is most valuable?

The tool collects data, adds it to the database, and retrieves it using its SDK.

What needs improvement?

Onboarding could be better and smoother. Navigation is difficult because most of us rely on watching tutorials on YouTube to understand how to use this software. The onboarding journey should explain more topics.

For how long have I used the solution?

We are currently using it.

What do I think about the stability of the solution?

The solution is stable. We use it for enterprise purposes. It's reliable for our use case. We haven't experienced any downtime or significant latency issues.

What do I think about the scalability of the solution?

We use the tool for a single project with 10-15 people.

Which solution did I use previously and why did I switch?

We worked with PG vector. We were using Sophos and a free directory plugin. We used it for testing and building the prototype. When I built it, we opted for more widely adopted services. We chose a database geared towards storing and retrieving active data, especially in augmenting generation.

How was the initial setup?

The initial setup is great.

What was our ROI?

The scope of the project was really small to opt for positives with the PG vector plug-in. We opted for Pinecone since it is popular, and has a better use case.

What other advice do I have?

The main issue arises when our team members join, and we must guide them, especially those unfamiliar with Pinecone. We assign them a small project to explore the software independently. This helps them overcome any hurdles and gain a deeper understanding of how to utilize Pinecone effectively. However, despite its overall positive aspects, there's room for improvement, particularly in making it more minimalistic and simplifying access to various options. Like many SaaS products, setting it up can be time-consuming. It should provide clear instructions or a step-by-step guide for undertaking small projects independently.

Real-time data retrieval is good. However, it used to drop in a while. Overall, it was reliable.

We don't require a lot of maintenance on the project. It's a small-scale project, and the scope is specific and small. There haven't been any issues. Two to Three people are enough for the solution's maintenance.

I recommend the solution and advise you to explore the documentation and tutorials. It's easy to pick up and integrate.

Overall, I rate the solution an eight out of ten.


    reviewer2339244

A tool that offers its users multiple search options for retrieval purposes

  • February 01, 2024
  • Review provided by PeerSpot

What is our primary use case?

In my company, we store our industry documents in Pinecone. My company stores the PDF files in Pinecone to use for the RAG application.

What is most valuable?

The most valuable features of the solution are similarity search and maximal marginal relevance search for retrieval purposes.

What needs improvement?

The product fails to offer a serverless type of storage capacity. From an improvement perspective, the storage capacity of the tool should not be pod-based.

For how long have I used the solution?

I have been using Pinecone for years. I am an end user of the solution.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

Around four or five people in my company use the product.

The solution is used on a daily basis in my company.

Which solution did I use previously and why did I switch?

I don't have any previous experience with any other solutions other than Pinecone.

How was the initial setup?

The solution is deployed on an on-premises model.

The solution can be deployed in a day.

Which other solutions did I evaluate?

My company is currently evaluating Elasticsearch against Pinecone.


What other advice do I have?

My company has integrated Pinecone into our machine-learning workflow by using LangChain. My company also uses an OCR feature to detect PDF files, which we added to Pinecone.

A chatbot application is the specific AI application for which Pinecone is used in our organization since it provides us with a source of knowledge through RAG.

I am unsure if Pinecone's similar search capabilities have enhanced our data analysis since my company is still in the middle of the tool's production phase.

If I measure Pinecone's impact on our company's system performance and scalability, I would rate it at an eight on a scale of one to ten.

I rate the overall tool an eight out of ten.


    wenbo j.

One of the most convenient way for you to build a LLM-based Application

  • November 20, 2023
  • Review provided by G2

What do you like best about the product?
You can deploy pinecone very fast without caring about the backend things like docker,storage etc. with an account you can directly building your app with the offical API and python code.
What do you dislike about the product?
the price is relatively high comparing to some opensourced alternative.
What problems is the product solving and how is that benefiting you?
We are building a LLM-based Application.
Pinecone is the essential part of RAG solution.


    Jiří N.

Easy to use and powerful vector database

  • November 19, 2023
  • Review provided by G2

What do you like best about the product?
It is very easy to integrate the Pinecone API with a text generation application using LLM. Semantic search is very fast and allows more complex queries using metadata and namespace. I also like the comprehensive documentation.
What do you dislike about the product?
For organizations that need only a little more capacity than is available in a single free pod, the pricing may be more favorable.
What problems is the product solving and how is that benefiting you?
We use Pinecone as a vector database containing almost 150,000 of decisions of the Supreme Court of the Czech Republic and approximately 50 legal statutes. Pinecone serves as the backbone for the knowledge retrieval (RAG) of our legal research application.


    Arda E.

Great dev experience

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use
Good documentation
Easy to implement
What do you dislike about the product?
Couldn't delete an entire vector within a namespace
What problems is the product solving and how is that benefiting you?
Vector index storage provider. We store embedded indices on Pinecone.