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Crosswork Cloud Network Insights - Advantage Tier

Cisco Systems, Inc.

Reviews from AWS customer

3 AWS reviews

External reviews

1 review
from

External reviews are not included in the AWS star rating for the product.

    Sanjay Charitesh Makam

Real-time routing anomalies have been detected and analysis now highlights areas to improve speed

  • May 04, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Cisco Crosswork Network Insights is anomaly detection and analysis on routing issues. Whenever we use routers or switches in our networking, the anomaly detection identifies routing hijacks or route leaks to hackers in real-time using machine learning, which helps us stay secure.

The analysis part provides deep investigating tools to investigate and identify any kind of hijacks or hackings that may happen, giving us analysis and telling us the root cause of the routing issues.

What is most valuable?

The best features that Cisco Crosswork Network Insights offers that stand out to me are real-time hijacking detection on routing and the analysis features.

The real-time insights and analysis features are valuable to me because they alleviate worries about hijackings on routing by providing real-time updates if something unusual occurs on routing paths using machine learning. These features enable us to know the root cause of issues, sometimes offering solutions so we can understand it visually.

Cisco Crosswork Network Insights has positively impacted my organization primarily through security and trust, as it provides monitoring of routing health, IP health, and protection from hijacks or leaks. It has also significantly reduced human error that can occur with manual processes, minimizing mistakes in configuration.

What needs improvement?

There are aspects of Cisco Crosswork Network Insights that I feel need improvement, such as faster data processing, as it currently takes too much time. The solution should also enhance its AI and machine learning integration for better handling of complex routing anomalies and security features.

For how long have I used the solution?

I have been using Cisco Crosswork Network Insights for the past six months.

What do I think about the stability of the solution?

Cisco Crosswork Network Insights is stable, and the customer service from Cisco is also great.

How are customer service and support?

I would rate the customer support nine out of ten; there is room for improvement in some areas, although I cannot specify exactly what parts could be better.

Which solution did I use previously and why did I switch?

We did not use any previous solutions before Cisco Crosswork Network Insights. I recommend it to new users because it is a great tool that saves manual work, time, and money while providing a secure environment.

What was our ROI?

We see a return on investment with Cisco Crosswork Network Insights. We have saved 70% of manual work, reduced the number of employees needed for this task, and saved significant time, which has improved our efficiency and productivity by around 50%.

What's my experience with pricing, setup cost, and licensing?

Regarding pricing, setup cost, and licensing, it makes sense for us, but it may be costly for those with lower usage. For higher usage, it may be less expensive, with retail offerings around $1000 and $10 per IP prefix for the first 100 prefixes, along with a $20 per prefix plan, and additional plans available for purchase through AWS Marketplace.

Which other solutions did I evaluate?

I did not evaluate other options because my professor chose Cisco Crosswork Network Insights and informed me about its features, which impressed me.

What other advice do I have?

My advice for others considering Cisco Crosswork Network Insights is to use it for time and manual work savings, as it improves efficiency and productivity, though they should evaluate other options if they find the pricing higher than expected. I would rate this product seven out of ten overall.

    Yogeshwar Patil

Secure network insights have protected multi-layer traffic and now support faster cybersecurity work

  • April 18, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Cisco Crosswork Network Insights is networking across L1, L2, L3, and L4 networks.

A specific example of how I use Cisco Crosswork Network Insights for those networks is to manage a switch, and another is sending to the L4 network to share data with the management servers.

I have used Cisco Crosswork Network Insights for cybersecurity in this project for L3 and L4 networks, and we have also used it for cybersecurity purposes.

What is most valuable?

Cisco Crosswork Network Insights has positively impacted us by securing our data, including customer data, and it secures our cybersecurity products while being excellent for security purposes.

It is secure for connecting domain to domain, such as a Honeywell domain and a customer domain, and can be securely managed through the Cisco network.

What needs improvement?

Cisco Crosswork Network Insights can be improved based on customer feedback, but it is currently working properly, and if any improvement is required, I will provide that feedback.

For how long have I used the solution?

I have been using Cisco Crosswork Network Insights for two years.

What do I think about the stability of the solution?

Cisco Crosswork Network Insights is stable.

What do I think about the scalability of the solution?

The scalability of Cisco Crosswork Network Insights is good, and I have no issues with it.

How are customer service and support?

The customer support is good. I would rate the customer support seven out of ten.

Which solution did I use previously and why did I switch?

We have previously used managed switches for networking in a Cisco product.

What was our ROI?

I have not seen it as money-saving, but it is definitely time-saving. It provides excellent time-saving solutions to improve the managed network and cybersecurity, and I easily get solutions from Cisco, which simplifies implementations.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing is that it is somewhat high compared to other network products similar to Cisco. However, it is useful for the customer and hands-on with Cisco, which is why I recommend it for Cisco Crosswork Network Insights.

Which other solutions did I evaluate?

I have not evaluated other options before choosing Cisco Crosswork Network Insights.

What other advice do I have?

I will recommend Cisco Crosswork Network Insights to others looking into using it. I do not have any additional thoughts about Cisco Crosswork Network Insights to share. I provided a review rating of ten out of ten for this product.

    James Scot

Automation has transformed endpoint deployment and streamlines multi-vendor network operations

  • March 25, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Cisco Crosswork Network Insights is that we deployed it to automate the workloads for our service provider environment, and we are going to eventually manage 700 plus endpoints at the end of the project.

A specific example of how I use Cisco Crosswork Network Insights with those workloads is that it has been great at reducing the workload our engineers face on the day-to-day aspects of their jobs, and it has also been able to reduce the time it takes to provision a device while using NSO and has provided valuable data to assist in troubleshooting network-wide issues. Cisco Crosswork Network Insights has been a pivotal aspect to our multi-million dollar network refresh.

What is most valuable?

The best features that Cisco Crosswork Network Insights offers include a single pane of glass, multi-vendor comparison, and the ability to reduce engineer workload.

The single pane of glass and multi-vendor comparison features help my team day-to-day because with the single pane of glass, we are able to manage everything at a single place, hence saving a lot of time, and the administration becomes very easy. Additionally, there is real-time network monitoring and analytics, multi-vendor and multi-domain support, scalable AI-driven insights to make data-driven decisions easy, and a modular application ecosystem with open APIs.

Cisco Crosswork Network Insights has empowered our team to deploy network devices at customer locations more efficiently than ever before, and it also delivers critical network telemetry, streamlining troubleshooting and reducing reliance on manual processes.

Cisco Crosswork Network Insights has positively impacted my organization by enhancing automation for endpoint deployment, hence saving a lot of time, and network usage statistics delivery to the end user's environment has been quicker.

What needs improvement?

Cisco Crosswork Network Insights is not an easy tool to use.

It is not an easy-to-use product and thus requires some training to ensure that it can be used to the best of its capabilities.

For how long have I used the solution?

I have been using Cisco Crosswork Network Insights for five years.

What do I think about the stability of the solution?

Cisco Crosswork Network Insights is very stable, and I have not experienced any downtime.

What do I think about the scalability of the solution?

Cisco Crosswork Network Insights is very scalable, and it can handle my organization's growth well.

Cisco Crosswork Network Insights supports large and complex environments.

How are customer service and support?

The customer support is very proactive and responsive compared to other competitors.

Which solution did I use previously and why did I switch?

Previously, we used Juniper and SolarWinds Engineer's Toolset.

We decided to switch from Juniper and SolarWinds Engineer's Toolset to Cisco Crosswork Network Insights because they were a bit more expensive, they were not providing what we needed, especially to automate the workloads of our services, and the customer support from their side was not as quick to respond and was less powerful.

What was our ROI?

I have seen a return on investment because Cisco Crosswork Network Insights has enhanced automation for endpoint deployment, hence saving a lot of time, and network usage statistics have been great because it helps us make data-driven decisions easily. Delivery to the end-user environment has been quicker and more efficient, hence improving our productivity overall in my organization.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing is that the prices are good.

Which other solutions did I evaluate?

Before choosing Cisco Crosswork Network Insights, I evaluated other options, including Progress WhatsUp Gold.

What other advice do I have?

Cisco Crosswork Network Insights has been very fundamental and robust and helpful in my organization, empowering our team to deploy network devices at customer locations more efficiently than ever, and it also delivers critical network telemetry, streamlining troubleshooting and reducing reliance on manual processes. It has enabled us to be more consistent and repeatable in our sets of tasks and helps us improve our operational efficiency and service quality.

Cisco Crosswork Network Insights has been a pivotal aspect of our multi-million dollar network refresh, making it a great tool that enhances automation for endpoint deployment, hence saving a lot of time and cost.

When used fully, Cisco Crosswork Network Insights provides valuable data that network engineers would otherwise have to hunt for on their own.

I rate Cisco Crosswork Network Insights a nine out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)

    Raaj Adda

Unified views have simplified network management and have reduced operational overhead

  • December 02, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Cisco Crosswork Network Insights involves Cisco products.

A specific example of how I use Cisco Crosswork Network Insights includes Cisco UCS blade servers, Cisco UI, and Cisco SAN fabric.

What is most valuable?

The best features Cisco Crosswork Network Insights offers are Cisco UCS servers.

The feature that stands out to me about Cisco UCS servers is the management.

Cisco Crosswork Network Insights has impacted my organization positively as it has saved a lot of time, reduced management overhead, and simplified operations through a single pane of glass.

Looking in one UI, I see all the network connections, ensuring everything is in order from having that simplified management and single pane of glass.

What needs improvement?

Cisco Crosswork Network Insights is really good, but we just need to get updates.

For how long have I used the solution?

I have been using Cisco Crosswork Network Insights for two years.

What do I think about the stability of the solution?

Cisco Crosswork Network Insights is stable.

What do I think about the scalability of the solution?

The scalability of Cisco Crosswork Network Insights is good.

How are customer service and support?

The customer support for Cisco Crosswork Network Insights is good.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

We are using Cisco Crosswork Network Insights for the first time, so I did not previously use a different solution.

How was the initial setup?

My experience with pricing, setup cost, and licensing is all good.

What about the implementation team?

I purchased Cisco Crosswork Network Insights through the AWS Marketplace.

What was our ROI?

I have not seen a return on investment yet; we are still working on it.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing is all good.

Which other solutions did I evaluate?

We did not evaluate other options before choosing Cisco Crosswork Network Insights; we are just working on this.

What other advice do I have?

My advice to others looking into using Cisco Crosswork Network Insights is that it is good, and I will advise them to use it, especially from a scalability perspective. I give this product a rating of 9 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)

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