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Kaleyra TX Hub
An AI-powered, no-code platform designed to unify your contact center experience - no matter how complex the environment. Whether you're juggling multiple CRMs, ACDs, or navigating cloud migrations, Kaleyra TX Hub consolidates voice, chat, WhatsApp, and CRM systems into one intelligent agent desktop so agents can focus on solving customer problems faster and smarter.
Reviews (13)
Sushil Kumar P.
Average service
Reviewed on May 21, 2025
Review provided by G2
What do you like best about the product?
Easy to setup and user friendly UI. Quality
What do you dislike about the product?
Service and resolution speed could have been better.
What problems is the product solving and how is that benefiting you?
Quick connect
Computer & Network Security
TATA VoIP
Reviewed on Jan 05, 2024
Review provided by G2
What do you like best about the product?
Provides international communication at cheapest rate ever. Easy to use and reliable.
What do you dislike about the product?
Sometimes call quality drops down majorly during peak hours
What problems is the product solving and how is that benefiting you?
Provides flexibility in calls. Can easily use laptop for calls.
Aadil M.
Best Economical Voice solution
Reviewed on Sep 25, 2023
Review provided by G2
What do you like best about the product?
TATA VoIP has been the cheapest and best economical among the other market players offering with competitive rates and with the best service support till date and ease of use to integrate with our CRM tool.
What do you dislike about the product?
Implementation setup was a bit delayed as they were inefficient in allocating correct resources to the project.
What problems is the product solving and how is that benefiting you?
While using the service we were able to overcome constant call drops which we were facing with our previous VoIP provider and also it requires comparatively less bandwidth for our agents which made our agents much more efficient.
Ravi T.
Best for International Calls
Reviewed on Aug 24, 2023
Review provided by G2
What do you like best about the product?
it was saving my money for connect with internationally and mainly it works globally so that the international communication was easy to connect and with the greater experience.
What do you dislike about the product?
Sometimes I'm facing an call quality issue and middle of the call itself it will drop, again we need to rejoin and consistently getting the technical glitches, it was very frustrating.
What problems is the product solving and how is that benefiting you?
Because daily to connect with the customers it was helping me to affordable price for internationally and it was helpful me with the so many features like call forwarding, voice mail and many.
Gopanpally R.
Most rated service
Reviewed on Aug 23, 2023
Review provided by G2
What do you like best about the product?
It is better in customer experience to have no complexities, no restrictions with communication, which boosts up our UC. Very high quality and clarity in communication is very helpful.
What do you dislike about the product?
The support system is somewhat terrible and lacks some basic features. It is only accompanied by communication services, and the routing is poor. Backup routes also fail in a safe model.
What problems is the product solving and how is that benefiting you?
Yes, very beneficial in communication easily, and there is some information and routes altered too. Overall experience is good and can be improved further to use more.
Ishan J.
Comprehensive Voice solutions for all scale of enterprises
Reviewed on Aug 22, 2023
Review provided by G2
What do you like best about the product?
One stop solution for all international and inter organisation collaborations through calls as it provides seamless connectivity 24*7 with high quality service.
What do you dislike about the product?
The only issue is that the service is economically viable if you are a medium to large player in the industry and is not as effective cost and infrastructure wise for small industry players.
What problems is the product solving and how is that benefiting you?
TATA VoIP solved the problem of international connectivity to colleagues through the un-interrupted voice call facility provided, It was really helpful for immediate collaborations with counterparts in other countries.
Alden R.
My experience of using Tata VoIP
Reviewed on Jun 30, 2022
Review provided by G2
What do you like best about the product?
The superior bandwidth and call quality that is offered by the Tata VoIP product is really a game changer. It makes businesses run that much more efficiently and cost effectively.
What do you dislike about the product?
The calls are not stable for a few regions. Moreover, at peak hours, we face call drops at times and the client satisfaction is adversely affected. These are a few pain points
What problems is the product solving and how is that benefiting you?
Tata VoIP is helping small businesses scale at a rapid pace and focus on other challenges in the marketplace, besides connectivity. The data and voice processes are smooth sailing for the most part.
Deepak K.
We have better options in market now.
Reviewed on May 25, 2022
Review provided by G2
What do you like best about the product?
Downtime was near to 0. Tech support was also efficient.
What do you dislike about the product?
Need to keep an eye on usage as all countries were open so chances of misuse are there.
What problems is the product solving and how is that benefiting you?
customer care was being managed with TATA Voip.
Recommendations to others considering the product:
There are better options in the marke nowadays.
Shalini R.
Not just a regular VOIP
Reviewed on Aug 24, 2021
Review provided by G2
What do you like best about the product?
It has all the features and functionality to be successful in your role and to grow the business.
What do you dislike about the product?
It gets confusing initially until you get the hang of it. It's not as user-friendly.
What problems is the product solving and how is that benefiting you?
It gives us the flexibility of having our work number incoming calls to our laptops. It allows the org to have the metrics they need to track and understand the use.
Recommendations to others considering the product:
As you search for the right VOIP solution, always test TATA as it meets and exceeds standards, they are constantly innovating and have the right product track for any org to be successful using it.
Information Technology and Services
Support System is highly appreciated and voice quality pretty good
Reviewed on Aug 10, 2021
Review provided by G2
What do you like best about the product?
It's cost effective compare to other voip service in market.And best part you can create own route path.
What do you dislike about the product?
Not applicable, I was happy with tata voip app
What problems is the product solving and how is that benefiting you?
I normally used to create bridge/ conference call with my client.
Recommendations to others considering the product:
If you are looking for cheap price with good quality voice and support system then go for it