
Infoblox Universal DDI Product Suite
Centralized DNS security, DHCP, and IP management have simplified deployment and daily operations
How has it helped my organization?
For troubleshooting, we can handle those points as we have the networking knowledge needed. There was no issue while we deployed all Infoblox DDI solutions.
What is most valuable?
Infoblox DDI is capable of fulfilling customer requirements from a DNS security, DHCP, and IPAM perspective.
From a DNS perspective, Infoblox DDI is a good solution for DNS security and DNS resolution.
Infoblox DDI provides automation through API, which allows us to fetch details from Infoblox DDI, giving us many ways to accomplish automation.
For stability of Infoblox DDI, I would rate it eight out of ten. Infoblox DDI is a stable solution.
What needs improvement?
Infoblox DDI could be slightly improved in terms of scalability.
I am not able to comment on a more modernized or refreshed dashboard as I have not faced any issues so far. I am also not aware about the pricing part.
For how long have I used the solution?
I have been working with Infoblox DDI for 2.5 years and implementing it for that same period.
What do I think about the stability of the solution?
If I face any challenges deploying Infoblox DDI or any issues after deployment, I am able to receive support from Infoblox TAC, which is a positive aspect. There are no issues from Infoblox DDI.
I am not seeing any issues while deploying because the deployment process is very easy and simple with straightforward steps.
What other advice do I have?
On the maintenance side, we only need to manage the hardware expiry date. Infoblox DDI provides hardware devices on time and also sends reminders for expiry.
I cannot comment on health monitoring. I would rate this review a ten out of ten.
Reliable and centralized DNS/DHCP/IPAM platform
Integration of comprehensive security features and user-friendly design enhances government sector operations
What is our primary use case?
What is most valuable?
What needs improvement?
For how long have I used the solution?
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
Which solution did I use previously and why did I switch?
How was the initial setup?
What's my experience with pricing, setup cost, and licensing?
Which other solutions did I evaluate?
What other advice do I have?
Integrating dynamic IPs with centralized management boosts network security and efficiency
What is our primary use case?
We are working with InfoBlox DDI for our customers, as we find it very useful in securing at the base level. Some of our customers use it for DHCP, some for IP address management, and some for integrating DDI to utilize fewer resources with one platform.
What is most valuable?
The DDI solution is valuable for its ability to integrate DHCP, DNS security, and IP address management, along with threat intelligence into one platform. This consolidation allows for more efficient use of resources and enhances network security, both internally and externally. Additionally, InfoBlox DDI can be implemented as a cloud, on-premises, or a combination, offering flexibility to customers.
What needs improvement?
In terms of improvement, the commercial pricing could be reduced to attract more small customers. Currently, it is cost-effective mainly for larger enterprises.
For how long have I used the solution?
I have been working with InfoBlox DDI for four years.
What do I think about the stability of the solution?
The solution is quite stable. Once implemented, there are no significant interruptions or issues with customer environments.
What do I think about the scalability of the solution?
InfoBlox DDI is very scalable, offering both physical and virtual box solutions. This allows customers to implement it in a virtual environment if they choose not to use physical boxes, accommodating user bases from eight thousand to fifteen thousand or more.
How are customer service and support?
The customer service and support are fantastic. I rate it nine out of ten.
How was the initial setup?
The initial setup can be complex, but training provided to customers simplifies the process, making it easier for them to operate the solution after implementation.
What about the implementation team?
We provide training to customers before implementation to ensure they properly understand and can operate InfoBlox DDI effectively.
What was our ROI?
Integrating DDI offers more efficient return on investment compared to implementing DHCP, DNS security, and IP address management separately.
What's my experience with pricing, setup cost, and licensing?
InfoBlox DDI is a premium product and is relatively expensive compared to other solutions in the market. However, this expense is justified as it combines advanced technology and security in one package.
What other advice do I have?
For prospective customers, I recommend considering the complete DDI solution rather than just DNS security. Moving from static IPs to dynamic IPs with DDI can prevent cybersecurity risks.
I rate the overall solution nine out of ten.
Proactively secures DNS by blocking malicious URLs and triggers necessary alerts
What is our primary use case?
I work with Infoblox DDI for DNS management, which involves blocking malicious and suspicious URLs. This helps in protecting my organization's domain name system and involves deep investigation and policy enforcement to understand why certain URLs are being used.
What is most valuable?
Infoblox is a proactive DNS system that enhances organizational security by blocking and triggering alerts for malicious or suspicious URLs. It offers a deep level of investigation and policy enforcement to secure data and prevent breaches.
What needs improvement?
There are some bugs and glitches that need attention. I have experienced instances where a URL was triggered by Infoblox even though it was not accessed. Updating signatures in the backend could potentially resolve this issue.
For how long have I used the solution?
I have experience with Infoblox DDI for around five to six months.
What do I think about the stability of the solution?
Infoblox encounters some glitches, making it not entirely super stable. These bugs and glitches occur from time to time and imply there is room for improvement.
What do I think about the scalability of the solution?
I rate the scalability of Infoblox as eight out of ten. While it is scalable, there is still room for improvement.
How are customer service and support?
Customer service and support are excellent. I would rate it ten out of ten.
How was the initial setup?
Two persons are usually enough for deployment. After installation, further maintenance or support might be required, though I haven't deployed a DNS system personally.
What was our ROI?
Infoblox offers an ROI that saves time and money. I rate the ROI as eight because it provides good returns on investment in terms of operational efficiency.
What other advice do I have?
Infoblox is a good product, earning a nine out of ten rating in my experience. Future advancements with AI will improve its functionality, and I recommend it to organizations seeking reliable DNS solutions.
Enhanced user experience with 24/7 support and recommendations for seamless CLI integration
What is our primary use case?
I am using Infoblox primarily for DNS, ITAM solutions along with DHCP. We also have some servers deployed in the cloud using BlocksOne for DNS and cybersecurity.
What is most valuable?
The UI is quite user-friendly and the support is available 24/7. The support team is knowledgeable and helpful. These features make Infoblox DDI preferable because users can get any kind of support, and the UI is easily trainable. We have many engineers, and they can be easily trained to use the UI.
What needs improvement?
We could have a CLI access directly in the UI. It would be helpful if we can log in and click on the server, and have the CLI pop up directly instead of using third-party software, like PuTTY, to log in. An inbuilt CLI or command line option could be given in the GUI.
For how long have I used the solution?
I have been using Infoblox DDI for approximately five years.
What do I think about the stability of the solution?
For stability, I would rate Infoblox DDI a nine out of ten.
What do I think about the scalability of the solution?
Regarding scalability, I would rate it a ten out of ten.
How are customer service and support?
I would rate the technical support as a ten out of ten. There are no issues with the support.
How was the initial setup?
The initial setup is simple.
What's my experience with pricing, setup cost, and licensing?
The pricing is quite expensive, which is why I recommend it for medium and large enterprises and not for small businesses.
Which other solutions did I evaluate?
The main competitor for Infoblox DDI would be BlueCat.
What other advice do I have?
Overall, I would rate Infoblox DDI a nine out of ten. I would definitely recommend it to other users.
Provides AD authentication and supports both RADIUS and TACACS+
What is our primary use case?
Infoblox DDI can be used as a DHCP server, DNS server agent, gateway, and access management tool.
What is most valuable?
Infoblox DDI is the best because it gives you AD authentication as well as group authentication. The solution's policies and features are good, and you can use it to configure a DNS server in one box. With the help of Infoblox DDI, you can use the control management portal and give access to one time passwords.
My environment didn't have user management, IDM access, IAM access, or identified access management. One of the benefits of implementing Infoblox DDI is that it supports both RADIUS and TACACS+. If some devices don't support RADIUS, you can use it with TACACS+ and vice versa. The solution handles these two features very well. The solution has good scalability and availability.
What needs improvement?
Every vendor or organization cannot purchase Infoblox DDI because of some license issues.
What do I think about the stability of the solution?
I rate the solution’s stability a nine out of ten.
How are customer service and support?
I contacted the technical support team once because I could not enable some features. The team was very professional and helped me with my issue.
How was the initial setup?
The initial setup of the solution is neither very easy nor very complex. It is easy for someone who has some idea about IAM systems. You need two to three engineers for the solution's deployment.
What other advice do I have?
Infoblox DDI is a good solution for those who want IAM, RADIUS, and TACACS+ technologies in one box.
We have a vast environment where the whole city people connect to our portal for water-based technologies, water meters, garbage collections, etc. They get this from the one-time authentication created with Infoblox DDI. The solution is user-friendly and provides the best availability.
Overall, I rate the solution a nine out of ten.
An excellent tool that provides an overall centralized view of everything in an environment, majorly the security part
What is most valuable?
Infoblox DDI is a good tool if you want to centralize everything in your environment. Infoblox DDI can be a good product for you if you want to move from Windows to a Linux-based system. Earlier, when our company only had DNS servers, Linux wasn't supported very well. Linux supports and works very well with Infoblox. Nowadays, all operating systems require security since threats can come from Raspberry Pi, Chromebook, Android, or even Apple. All products need security and centralized security, and products by Infoblox can help with the centralized security part.
What needs improvement?
The three major features of Infoblox DDI are very good. Artificial intelligence is one of the areas in the solution where there are some shortcomings. When dealing with URLs, Infoblox needs a good team that takes care of the recategorizations. Zscaler is good since it can recategorize the website. Every day, millions of websites are newly launched, which may or may not be malicious. Malicious websites will get blocked if a company goes for recategorization. If the recategorization part is not taken care of properly, with millions of websites being launched every day, then the malicious websites will not get blocked. Zscaler has a good team to take care of the recategorization part within twenty-four hours, while Infoblox does not have such a team. Symantec and Palo Alto have good teams to take care of the recategorization part, while Infoblox does not have such types of teams. The aforementioned area can be considered for improvement in the solution. The recategorization part takes longer with Infoblox DDI compared to other companies like Symantec, Zscaler, and Palo Alto.
For how long have I used the solution?
I have been using Infoblox DDI for more than seven years. My company is a user of the solution.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution. If you have five branches where you want to use Infoblox DDI, you can do so easily. Later on, if you have fifty branches where you want to use Infoblox DDI, you can do so easily by choosing to scale up the product since it is available to users with multiple options, like a virtual machine and hardware. You can deploy one hardware and multiple virtual machines in multiple regions, making it an easily scalable solution.
I recommend Infoblox DDI to those who plan to use it. As Infoblox DDI is a costly product, SMEs might not prefer to buy it, but MNCs with a presence in multiple locations or a global presence might choose it.
How are customer service and support?
My company has contacted the technical support provided by Infoblox. Infoblox's technical support is costly since they charge us on an hourly basis for their services. If you want support from Infoblox's technical team, you must pay approximately 250 USD per hour. You cannot just purchase or make payments to avail of the support services from Infoblox. My company only contacts Infoblox's technical team when required. In general, my company gets very limited support from Infoblox. I believe that Infoblox has reduced the charges for support services from 250 USD per hour to 150 USD per hour.
Which solution did I use previously and why did I switch?
Infoblox DDI was the first product we implemented in our company as a replacement for a DNS product.
How was the initial setup?
For the initial setup of Infoblox DDI, there is a need to have a good Linux administrator to take care of the deployment phase.
The solution is deployed on an on-premises model and provides cloud integration through Infoblox CSP.
What's my experience with pricing, setup cost, and licensing?
Infoblox DDI is an expensive product. Zscaler is also an expensive product.
Which other solutions did I evaluate?
If you had a DNS system as a distributed service across multiple sites, then you can't control the security part. In our company, we wanted a centralized system. For example, Google.com has servers hosted in every country, including the USA, Europe, and India. Indian users will get a DNS resolution for Google's server meant for India, while Europe will get a DNS resolution from the server meant for Europe. If you are not using Infoblox, you need to deploy multiple DNS servers in all three regions. If you have multiple DNS servers, you can't manage or patch them properly, owing to which our company decided to opt for Infoblox's ability to provide us with a centralized view of all the regions, including China and Japan. China doesn't allow for the operation of any USA-based websites. With Infoblox, you can easily route the user from China to a server meant for China only.
What other advice do I have?
My company also has Infoblox BloxOne, which provides DNS-level security, so in case DNS doesn't resolve any malicious URL a user is browsing, then that user can't browse it. All the products from Infoblox are based on artificial intelligence, meaning it provides one more layer of security to its users. If Zscaler fails to recategorize some URLs as malicious, Infoblox DDI will do it automatically.
Infoblox DDI provides DNS-level security. If your DNS is not able to resolve and if you stop data at the DNS level, then you are utilizing bandwidth while all your resources are also utilizing the same bandwidth. When you try to browse any malicious websites or when multiple users in your office try to browse malicious websites, the data will go to the malicious website, after which the malicious website will fetch the data, while with DNS-level security, such activities can be blocked, because of which you are not sending the command to their data center, meaning you are not utilizing your bandwidth, making it free for other activities. You can utilize your bandwidth for multiple activities in your company.
Considering Infoblox DNS, DHCP, and IPAM, I rate the overall product somewhere between eight and nine out of ten.
A solution that outclasses its competition while being suitable for businesses of all sizes
What is most valuable?
Infoblox has more technology patents than any of its competitors. It automatically has the functionalities, features, and detection level that nobody else can achieve, even competitors like Cisco Umbrella, EfficientIP, and many others. There is also a huge gap in the threat intelligence Infoblox provides. It offers more than double the IOCs their second-level competition offers. The solution is also easy to use.
What needs improvement?
They need to reconsider their pricing for their SMB customers. It is a hurdle for them to manage the price.
For how long have I used the solution?
I've worked with Infoblox DDI for one year.
What do I think about the stability of the solution?
I am satisfied with Infoblox's stability.
How are customer service and support?
Infoblox's support team has received good feedback.
How was the initial setup?
The solution is easy to implement.
What's my experience with pricing, setup cost, and licensing?
The solution is a bit expensive for SMB customers. Infoblox's subscription includes support.
What other advice do I have?
I recommend the solution for SMBs and enterprises. I rate the product a nine or ten out of ten.