Iru

What do you like best about the product?

I like the relatively simple interface of Iru. With various blueprints, you can set up different groups for devices and use library items to configure specific apps and settings. This makes the entire setup quite simple and causes little additional effort.

What do you dislike about the product?

I find the pricing a bit inflexible because it always works in device buckets. That means you have fixed limits of 50 or 75, etc., or other devices. A bit more flexibility would be better for us as a small company.

What problems is the product solving and how is that benefiting you?

Iru makes it easy for us to register and manage devices, keep them up to date, and meet compliance requirements. We appreciate the simple interface with blueprint options and library elements for effortless configuration of devices and apps.

What do you like best about the product?

The admin UI is clean and easy to navigate. I can find what I need without digging through nested menus.

Building blueprints visually is also really easy, it's easy to see the whole setup at a glance and can put it together without much guesswork.

The library items are the best part. There are a wide selection of readymade items for macOS, so most of the settings we want to enforce are just a few clicks away instead of writing custom profiles or scripts ourselves.

Enrollment through Apple Business Manager has been reliable, new MacBooks get configured without me touching them

What do you dislike about the product?

From what I've seen, the Windows side isn't quite on the same level as macOS yet. For macOS the library items cover pretty much everything we want to enforce, but the coverage doesn't seem to go as deep on the Windows side.

What problems is the product solving and how is that benefiting you?

Iru gives us one place to manage and secure our MacBooks. New devices enroll automatically through Apple Business Manager and get the whole baseline applied, so onboarding a new employee takes almost no time from me.

We can also enforce things like disk encryption and USB blocking across the fleet, and show the actual device state when a customer or auditor asks.

What do you like best about the product?

Building and maintaining an app library with baseline security settings is straightforward, and shipping, configuring, and managing devices remotely takes very little ongoing effort.

What do you dislike about the product?

Very little to complain about. The platform is built so that once configuration is in place it holds without constant babysitting, which means maintenance takes up very little of my week. That's a real advantage for a small IT team carrying a lot of other responsibilities. The interface is also approachable enough that you don't need to spend weeks in documentation before you're productive in it.

What problems is the product solving and how is that benefiting you?

The biggest one is time. Provisioning, patching, and enforcing settings used to be manual work spread across the week, and now most of it runs on its own. For a small team with a lot of other responsibilities, that's hours back every week and fewer tickets in the queue.

It also gave us real control over the fleet. We know what's on every machine, what state it's in, and whether it matches our standard, and we can correct drift without touching the device. That matters for a fully remote workforce where nobody is walking a laptop over to a desk. On the security side, we have a consistent baseline applied everywhere instead of a set of assumptions, plus visibility into things like OS versions, disk encryption, and app versions when someone asks whether we're exposed to a given issue. Answering those questions now takes minutes instead of a scramble.

What do you like best about the product?

The intuitive user interface; fewer clicks to accomplish tasks

What do you dislike about the product?

Slower Windows/Android adoption; most of our fleet is Apple hardware, but would be nice to have everything under one roof

What problems is the product solving and how is that benefiting you?

Maintaining continuity through software updates, layout rules/restrictions

What do you like best about the product?

Operating in the background. No need to manage anything on a daily basis.

What do you dislike about the product?

Some pop-ups here and there, but not anything terrible.

What problems is the product solving and how is that benefiting you?

Automating what needs to be done in the back to make sure that the business is on par with the tech needs that have to be met. Regular updates that I don't need to work on.

What do you like best about the product?

The simplicity it adds to automation within my org is a huge weight off the shoulders of my team.

What do you dislike about the product?

At times, it can be challenging to manage the more granular pieces of apple products in my org.

What problems is the product solving and how is that benefiting you?

With a small team, such as mine, Iru has been a huge aid in automating the daily operations.

What do you like best about the product?

The UI is clean and simple to use, yet it still offers a great range of features.

What do you dislike about the product?

Nothing much to add right now. I’m just looking forward to more PC Windows features.

What problems is the product solving and how is that benefiting you?

It’s a seamless MDM solution for our Macs, and it’s been working great so far.

What do you like best about the product?

Ease of use. It's the best Mac management software out there. I like that it can have EDR and vulnerability management integrated into the platform. Support team is good. The system is under active development and improving all the time.

What do you dislike about the product?

Windows support is basic, but getting better. Most of my dislikes are nitpicks are getting fixed.

What problems is the product solving and how is that benefiting you?

Managing my remote Mac fleet. Helps me keep an eye on device and secure them. Makes setup quick and easy and enforces apps and settings easily.

What do you like best about the product?

The MDM is easy to use, and its complexity can scale according to the needs of the organization. An essential tool in our Apple device fleet

What do you dislike about the product?

Pushing a one-off change to a single device is more complicated than it needs to be, and the UI doesn’t consistently show who owns the device across all GUIs. On top of that, some devices don’t seem to pick up their proper name and end up with a generic “MacBook Pro” label, which makes them hard to identify.

What problems is the product solving and how is that benefiting you?

Streamlines MacBook deployment at scale

What do you like best about the product?

Iru makes it easy to enroll, deploy, and manage devices and apps.

What do you dislike about the product?

Windows on Iru is still new and has bugs that need to be fixed and needs more features.

What problems is the product solving and how is that benefiting you?

It makes managing Mac devices easier and now Windows devices too.