Iru

What do you like best about the product?

The interface is clean and intuitive, so it’s quick to find what you need without digging through menus, and new team members pick it up with very little training. We’ve connected Iru to several of the other tools we use, and the integrations have been simple to set up and reliable since. Pricing is fair and competitive compared with the alternatives we looked at, so it’s easy to justify the value. The support team is a real highlight: they respond quickly, they know the product well, and they’ve sorted out every question we’ve raised.

What do you dislike about the product?

Very specific—but it would be good to be able to see who was previously linked to a device, even after it has been erased.

What problems is the product solving and how is that benefiting you?

It’s been helping us with device management. This is essential for us because of our compliance needs around certificates, and it also supports our onboarding process for new teammates.

What do you like best about the product?

I use Iru to manage Macs across four companies, and new devices come out of the box enrolled and configured through Apple Business Manager, so setup goes from an afternoon to basically nothing. The pre-built library is what stands out most: security settings and app deployments are already there, so I can turn them on and move on. FileVault, firewall settings, and common apps are built and kept up to date, so I don’t have to write profiles from scratch or worry about my setup breaking on the next macOS release. Blueprints make it easy to give each company or role its own apps and settings without duplicating work. I assign a new Mac to the right Blueprint, and if I need to change something for a group, I change it once and it goes out to every machine in that group. The initial setup was very easy.

What do you dislike about the product?

I’d like OS upgrade enforcement to be more reliable. An M2 Mac mini got stuck trying to upgrade to Sequoia, and I had to fix it by hand. Better error messaging would help me see where it failed. I’m also not a fan of the pricing buckets requiring a higher device count; I wish there were lower-tier options to get started.

What problems is the product solving and how is that benefiting you?

Without a dedicated IT team, I can't touch every Mac by hand. Iru enrolls and configures new devices through Apple Business Manager right out of the box, so setup goes from an afternoon to basically nothing.

What do you like best about the product?

Ease of use, and works within the toolset I am already using in my business

What do you dislike about the product?

The rebranding from Kandji to Iru was/is confusing

What problems is the product solving and how is that benefiting you?

Management of our OSx remote endpoints across our workforce

What do you like best about the product?

What I liked most about Iru is how easy it makes Apple device management without giving up any of the capability we need. Building profiles, creating policies, and deploying them to our fleet is intuitive. I could get things configured and rolled out quickly instead of fighting a complicated interface or digging through documentation. Their customer service stood out just as much. Every time we reached out, the team was responsive and knowledgeable, and they wanted to help us succeed. For an IT team that needs to move fast, that support makes a real difference. Iru is also a much better value than an expensive solution like Jamf, so it’s easy to recommend to any organization that wants powerful device management at a reasonable price.

What do you dislike about the product?

The main drawback is that some advanced features and customization options aren’t as deep as what larger platforms like Jamf offer, so complex or unusual workflows can take extra effort. The community and third-party resources are also smaller, so finding answers online isn’t always as easy. Reporting could be more robust, though it keeps improving with each update.

What problems is the product solving and how is that benefiting you?

Iru solves the challenge of managing and securing our Apple devices without the cost and complexity of traditional MDM platforms. Before, building policies and keeping devices configured consistently took a lot of time and effort. With Iru, I can create profiles, enforce security settings, and deploy apps and updates quickly from one place. That frees up time for other IT priorities and keeps our users productive and secure. We also get the capabilities we need at a much better value than an expensive solution like Jamf, which helps us stretch our IT budget further. On top of that, their responsive customer service means issues get resolved fast, so problems rarely slow us down.

What do you like best about the product?

What I love the most about Iru is how customer focused the platform is. They have paid a lot of attention to what hinders IT admins the most, and have built the entire platform to support them and enable us instead. The fact that you can build the instance up and in a few minutes have a working product is amazing. And lastly, the fact that I dont have to take a million certifications to be able to learn and use the platform. I can just build, set it and forget it. And new hires on our team love it too because it streamlines the onboarding process so well. Patch management, auto apps, and the ability to now also manage windows is a dream.

What do you dislike about the product?

Only that it took so long to get windows support! I hope that self-hosting and also Linux device management are on the horizon too.

What problems is the product solving and how is that benefiting you?

Everything. Integrations with our IDP, performance, monitoring, and it's also very well priced for what it offers. We are really happy that we feel like we are getting what we are paying for. And we don't have stress worrying about our fleet.

What do you like best about the product?

I don’t have to think about managing my team’s devices, and it simplifies everything from onboarding new devices to handling existing ones. I can just take a “set it and forget it” approach.

What do you dislike about the product?

I haven’t come across anything I dislike so far.

What problems is the product solving and how is that benefiting you?

I no longer have to think about managing my devices. I love how it ensures my team’s devices are kept up to date.

What do you like best about the product?

This is a solid solution for managing Mac devices, with a lot of flexibility in how you can set things up. Support has also been great. I especially like that it includes vulnerability management and provides SSO synchronisation for logging in with Google Workplace.

What do you dislike about the product?

You have to negotiate annual renewals with a salesperson, which feels unnecessary. I’d much rather have a self-serve, per-seat model that I can manage on a rolling basis.

What problems is the product solving and how is that benefiting you?

Fleet management, vulnerability scanning, and ISO compliance.

What do you like best about the product?

I find Iru very simple and easy to use for managing devices and security. I appreciate the engineering that went into designing it and how simple it is to create and edit policies. The initial setup was incredibly easy, much less complex than Jamf or Microsoft Intune.

What do you dislike about the product?

No issues.

What problems is the product solving and how is that benefiting you?

I find Iru makes it very simple and easy for me to manage devices and security.

What do you like best about the product?

We use Iru to manage our Mac fleet at Signeasy and have been happy with the endpoint management. It keeps our devices enrolled, configured and secure without much hands-on effort, and it has been stable for the last three years we have used

What do you dislike about the product?

Licence counts are fixed for the full term, so we could only right-size at renewal. It would be much more helpful to have the flexibility to scale down during the term, rather than being locked into fixed blocks of 50 or 100.

What problems is the product solving and how is that benefiting you?

It gives us one console for our Mac fleet and a consistent security baseline. We moved device management in-house a few years back (it was outsourced before), and it’s now much easier to own and use properly

What do you like best about the product?

What I like most about Iru is that it simply works on both Apple and Windows. I never have to worry about the agent needing to be reconnected on the local machine. Once you get used to the UI and understand how the product works, it becomes easy to navigate—especially if you’re migrating from Jamf. On top of that, the pricing feels right for managing your fleet.

What do you dislike about the product?

There’s no Linux support. If you need to support multiple ABMs, you’ll need to be comfortable using the APIs and tools like Postman.

What problems is the product solving and how is that benefiting you?

I migrated from Rippling MDM, and the process was really smooth thanks to the migration tools they helped build. Now that our fleet is on Iru, I have much more control over when macOS and app updates happen compared with Rippling. As a one-person IT shop right now, I needed a tool I can trust to manage our growing fleet, and Iru has given me that confidence.