Iru
IruReviews from AWS customer
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Simple Yet Effective Device Management
What do you like best about the product?
I really like that Iru is simple to use. It's a strong part of its appeal. What really stands out is that it works perfectly fast, which is a big plus for me.
What do you dislike about the product?
It can be expensive.
What problems is the product solving and how is that benefiting you?
We use Iru for mobile device management, especially for managing all our macOS devices.
Iru Makes Mobile Device Management a Breeze, Backed by Outstanding Support
What do you like best about the product?
Iru makes mobile device management a breeze. Their support team is also among the best I’ve encountered across roughly 100 SaaS companies I’ve worked with.
What do you dislike about the product?
I can’t really think of any significant downsides. The only thing that comes to mind is that I’d like the option to create a custom profile directly within the platform, rather than relying on third-party tools like iMazing Profile Editor to generate a “mobileconfig” file and then import it into Iru.
What problems is the product solving and how is that benefiting you?
It helps us manage our fleet of around 150 MacBooks by automatically provisioning them for new hires and remotely erasing departed employees’ laptops, which helps us stay compliant with our security requirements.
One of my favorite vendors of all time
What do you like best about the product?
Iru is easy to use and the customer support when running into questions is always super eager to help. They're also extremely knowledgeable about the product and able to answer questions not just how you do things, but why you'd do things and offer other options and let you know why.
What do you dislike about the product?
There's not really anything I dislike about it specifically
What problems is the product solving and how is that benefiting you?
We're a very small IT team that runs lean and it lets us manage a lot of devices efficiently
Fast Setup, Strong Mac Self-Service—But Windows and One-Off Tasks Need Work
What do you like best about the product?
What I liked best were a few key things. First, the setup was easy—we were able to get devices enrolled within minutes. I also really liked the Blueprint design and its conditional logic, which makes it straightforward to set up user self-service. The self-service portal is another highlight, since it’s nice not having to babysit every install request. Finally, the built-in App Library is exhaustive (for Mac). Customer support is also very responsive. If the AI agent can't provide an answer they'll connect to you a real human.
What do you dislike about the product?
There are a few shortcomings we’ve noticed. Windows support still has a long way to go, especially when you compare it to the features available on Mac. There also isn’t an easy way to run a one-off command or open a remote terminal. Finally, making one-off changes can feel cumbersome because of the blueprint and app library setup.
What problems is the product solving and how is that benefiting you?
We were using another MDM platform before Iru. The Iru team was very helpful with our migration. They were able to provide runbooks and scripts to help make the cutover easier.
Great UI and Timely Account Management Service
What do you like best about the product?
Good user interface. Timely account management service
What do you dislike about the product?
Pricing was high. It required negotiations and comparison against competitors to make it more competitive with market offering
What problems is the product solving and how is that benefiting you?
It helps us with the management of our laptops
Simple and reliable Apple device management
What do you like best about the product?
IRU has been a solid solution for managing Apple devices in our organization. The platform is intuitive, easy to deploy, and the automation features make device configuration and maintenance much more efficient.
The interface is clear and policies can be applied quickly, which saves a lot of time for IT teams. Documentation and resources are also helpful when setting up new configurations.
The interface is clear and policies can be applied quickly, which saves a lot of time for IT teams. Documentation and resources are also helpful when setting up new configurations.
What do you dislike about the product?
That said, some advanced customization options could be a bit more flexible. Overall, it’s been a very positive experience and a good choice for organizations looking to simplify Apple device management.
What problems is the product solving and how is that benefiting you?
IRU helps us centralize the management of our Apple devices and automate many tasks that would otherwise require manual configuration. This reduces the time spent on device setup, software deployment, and policy enforcement. As a result, our IT team can manage devices more efficiently and ensure that all machines stay compliant with our security and configuration standards.
Effortless Device Management with Powerful Endpoints
What do you like best about the product?
I really like the blueprint function and the ability to do conditional logic based on different attributes of different devices. That's been really helpful for us so far. I also really like the ability to add new software to the library catalog, which we can then add to the app store that's available on people's laptops so that they can easily install stuff without having to go out onto the Internet and do it themselves.
What do you dislike about the product?
The only thing I could think of is the ability to add our own custom software to the catalog. I believe right now, we have to request it to be done on the Iru side, but sometimes it'd be nice if we could just do it ourselves. Especially for, like, a homegrown application that we develop in house.
What problems is the product solving and how is that benefiting you?
I use Iru for endpoint management and threat detection. It lets us manage many devices on one platform, provides endpoint security, and helps manage software across our laptops with ease.
One-Stop Solution for Device Management
What do you like best about the product?
I really like that Iru is a one-stop shop for managing all of our devices. It's very user friendly, and I didn't need any specialized training. I was able to follow their documentation to create a well-built system for our business. The ease of use, alongside cost and customer service, was a big factor for switching from Hexnode. The initial setup was very easy. I also appreciate how Iru helps us manage app control on iPads and Macs with its blueprint system, scan for vulnerabilities, implement patch management, and integrate Google Workspace for a secure login system.
What do you dislike about the product?
Windows is still a new feature in their tool belt and is continuously being upgraded. I'm looking forward to additional features that they are adding for that platform.
What problems is the product solving and how is that benefiting you?
Iru helps us manage app control for iPads and Macs with blueprints, scans for vulnerabilities, implements patch management, and integrates Google Workspace for secure logins.
One of the Most Intuitive MDM Solutions—Up and Running in Days
What do you like best about the product?
This is one of the most intuitive MDM solutions I’ve ever used. Unlike other MDM solutions, it required very little training, and we were up and running in a matter of days.
What do you dislike about the product?
It would be much better if the Threats and Vulnerability modules were included in the main package, rather than offered only as additional add-on modules.
What problems is the product solving and how is that benefiting you?
IRU helped us move all of our standalone Apple devices into a managed environment, and set policies that align with our company’s security requirements using out of the box configurations.
Streamlined Device Management with Outstanding Support
What do you like best about the product?
My experience with Iru is very positive, especially because of the responsiveness and attention to detail provided. I especially value the smooth coordination and the consistent support, which make everything work efficiently with Iru. We switched to Iru for a more streamlined experience and easier device management compared to Intune. The initial setup was very easy and quick.
What do you dislike about the product?
occasional minor delay in updtes.
What problems is the product solving and how is that benefiting you?
Iru solves device management issues, streamlines the experience, provides responsiveness, and ensures smooth coordination and consistent support.
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