MENLO SECURE INTERNET with Premium Support

What do you like best about the product?

I like Menlo Security's new support structure and how they are constantly improving their product. I use the Data Loss Prevention and Zero-hour phishing (HEATshield) features, which are currently addressing our needs and upcoming initiatives. The initial setup was pretty straightforward.

What do you dislike about the product?

I don't like the need to put in exceptions as the exception list has been growing. I wish there was a way to still protect the sites even if they are in the exception list.

What problems is the product solving and how is that benefiting you?

I use Menlo Security for remote browser isolation, which solves threats related to browser compliance, security, and data loss prevention.

What do you like best about the product?

I use Menlo Security to keep our users' devices and applications safe from cyber threats, which is very useful and gives me confidence against cyber attacks, especially for our remote and hybrid colleagues. I like its features such as malware prevention and scalable performance. It achieves zero day exploits and provides high speed reliability.

What do you dislike about the product?

none, its exceptional

What problems is the product solving and how is that benefiting you?

I use Menlo Security to keep devices safe from cyber threats, ensuring confidence against attacks, especially for remote colleagues. Its malware prevention, scalable performance, and high-speed reliability achieve zero-day exploit protection.

What do you like best about the product?

Strong added layer for mature security teams

What do you dislike about the product?

Needs stronger tech innovation over time

What problems is the product solving and how is that benefiting you?

Menlo Security helps us strengthen our overall security posture by acting as an additional protective layer in our multilayered cybersecurity stack. It fills a meaningful gap for a mature security organization like ours by isolating and reducing web‑based and email‑based threats before they ever reach the endpoint. The platform is easy to use day‑to‑day, requires minimal maintenance, and integrates smoothly into existing workflows, which makes adoption across teams straightforward.
Implementation was relatively simple, and ongoing support has been responsive and helpful when needed. We use the product regularly because it provides consistent protection without adding friction for end users. While the feature set is solid and reliable, its primary benefit is dependable, behind‑the‑scenes protection that reduces risk without increasing administrative overhead.

What do you like best about the product?

What I like best about Menlo Security is that it keeps our computers safe when we use the internet. It opens websites in a safe place in the cloud instead of directly on our computer. This means if a website has a virus or something bad, it cannot reach or harm our system.

It also works very fast. When I open websites, they load normally, and I do not feel any delay. Most of the time, I don’t even notice that Menlo Security is protecting me in the background.

Another thing I like is that it helps stop phishing and dangerous links. This makes it easier for our team to work safely without worrying about clicking the wrong website.

Overall, Menlo Security makes browsing the internet safer, easier, and worry-free.

What do you dislike about the product?

One thing I dislike about Menlo Security is that sometimes a few websites do not work perfectly. Some pages may look a little different, or certain buttons may not work the same way as usual. This can be confusing at first.

Also, sometimes files take a bit longer to download because Menlo Security checks them first to make sure they are safe. This is good for security, but it can slow things down a little.

Another small problem is that it can take time to learn how everything works, especially for new users or administrators. There are many settings, and it can be confusing in the beginning.

Even with these small issues, it still does a very good job of keeping computers safe.

What problems is the product solving and how is that benefiting you?

Menlo Security helps solve the problem of dangerous websites, viruses, and phishing attacks. Sometimes, people may click on a bad link by accident. Without protection, this can harm the computer or steal important information. Menlo Security stops this by opening websites in a safe place in the cloud, so the bad content never reaches our computers.

This benefits us because our computers stay safe even if someone clicks the wrong link. It helps protect important business data, passwords, and customer information.

It also gives peace of mind. Our team can browse the internet, check emails, and do their work without worrying as much about security threats. This helps everyone focus more on their job instead of worrying about getting hacked.

Overall, Menlo Security makes our work safer, reduces risk, and helps prevent security problems before they happen.

What do you like best about the product?

I love that Menlo Security acts like a safety shield for links and websites, keeping users from getting infected when they click on something risky. It protects our internal networks and users effectively. The feature that shows what threats were stopped and who was protected is really helpful because instead of us being blind and only finding out after someone gets infected, we get visibility into threats early, which helps us respond faster. The initial setup was quick and smooth.

What do you dislike about the product?

None as of now. We are satisfied with the software.

What problems is the product solving and how is that benefiting you?

Menlo Security acts as a safety shield, preventing users from getting infected by unsafe links and websites. It protects our internal networks and offers visibility on stopped threats, allowing us to respond faster.

What do you like best about the product?

I like the CDR feature for securing downloads and the phishing prevention, which helps when it is missed by some of our tools, especially when other users clicked on obvious phishing emails. It helped in preventing phishing by isolating web traffic, especially when a non-IT person clicks a link on a phishing email. The setup was easy, and we haven't encountered any issues.

What do you dislike about the product?

None

What problems is the product solving and how is that benefiting you?

I use Menlo Security to eliminate browser-based threats by isolating web traffic, securing our network, and reducing phishing and DDoS attacks. The CDR feature helps secure downloads, and phishing prevention aids when other tools miss threats, especially if a non-IT person clicks a phishing email.

What do you like best about the product?

I like Menlo Security's proactive, zero-day threat prevention. It doesn't just detect threats; it prevents them before they reach your network or endpoints. It also significantly reduces risk compared to traditional detection-based tools. Plus, it was easy to set up.

What do you dislike about the product?

Limited visibility & reporting in some areas. Visibility into access control usage and active rules could be better.

What problems is the product solving and how is that benefiting you?

Menlo Security prevents threats before they reach my network, running web content in a secure cloud digital twin to isolate threats like phishing, ransomware, zero-day attacks, significantly reducing risk compared to traditional tools.

What do you like best about the product?

I love that Menlo Security is a seamless web isolation platform. The data protection and zero trust access features are great; they create a virtual sandbox that protects users from invalid links and give peace of mind to both users and administrators. I also like that Menlo Security is a better choice compared to Trend Micro because it is faster, sanitizes downloads, and has stronger URL filtering. Additionally, it's easy to set up.

What do you dislike about the product?

Sometimes it can be slow because some categories are blocked.

What problems is the product solving and how is that benefiting you?

I use Menlo Security to stop web page attacks and avoid phishing and malware. It gives peace of mind by preventing misclicks on bad links and uses a virtual sandbox for data protection and zero trust access.

What do you like best about the product?

I like the robust data loss prevention features in Menlo Security, including file-level sanitization, upload/download restrictions, copy/paste restrictions, and watermarking. I also appreciate that the initial setup is easy to follow and not complicated.

What do you dislike about the product?

I find user experience issues with Menlo Security, especially with complex sites. Certain highly interactive or complex web applications can experience rendering, functional, or performance issues due to the browser isolation process.

What problems is the product solving and how is that benefiting you?

I use Menlo Security to prevent malware and phishing attacks by isolating web traffic. It secures SaaS applications, prevents data loss, and enables safe web access, solving critical enterprise browser security issues by shifting from reactive to proactive detect and respond.

What do you like best about the product?

I like Menlo Security's core approach to isolating risky web activity away from the user's device so threats never reach the endpoint. The initial setup was smooth since we had a clear deployment scope.

What do you dislike about the product?

The most noticeable effect of Menlo Security from a user's standpoint is the user experience and latency issues since users experience slight browser lag and slower file downloads.

What problems is the product solving and how is that benefiting you?

I use Menlo Security to filter and check suspicious websites, solving modern cybersecurity problems centered around browsers and web access.