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WEBTEXT is the No. 1 messaging CPaaS for contact center worldwide. The company is the only cloud messaging platform integrated with every major CRM contact center solution and related systems, including Cisco, Avaya, Oracle, Amazon, Salesforce, Genesys and Zendesk. WEBTEXT is also the only messaging provider whose solutions are re-sold thru Cisco SolutionsPlus & Avaya SPP price lists and its feature rich messaging solutions power Cisco dCloud and DemoAvaya contact center messaging demonstration systems.


WEBTEXT Products (1)
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SMS Messaging Service Fee for a Connect Voice Agent - voice agents can send SMS & view SMS /MMS / FB Messenger messages from their desktop. While on a call, Voice Agents can text a caller via a Screenpop. A Connect agent desktop is required. This allows call center Agents to send secure SMS messages,...

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