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About Cognigy.AI

Cognigy, a market leader in Conversational AI, powers up Amazon Connect to exceed customer expectations, improve agent satisfaction, and rapidly respond to market changes. The Cognigy.AI platform enables next-generation customer service solutions, including Conversational IVR, Smart Self-Service, and Agent + Assist. In addition, Cognigy.AI gives enterprises all they need to deliver fully personalized multilingual services on all voice and chat channels 24x7. Over 500 brands worldwide trust Cognigy to create customer and employee service that is loved by everyone.

Cognigy.AI

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Cognigy.AI - AI Agents for Enterprise Contact Centers

12 external reviews

Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time.

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