Cresta makes businesses radically more productive by using AI to identify best practices across teams and amplify those behaviors to drive better business outcomes. We do this by observing agent-customer interactions to learn what high performers do differently and share this knowledge across teams through real-time coaching delivered during customer conversations. By doing so, Cresta helps share expertise across teams, helping employees operate like experts on day one.
Cresta makes businesses radically more productive by using AI to help people unlock their hidden potential. Cresta observes customer interactions to learn what experts do differently and shares this knowledge across teams using real-time coaching that's delivered during customer conversations.
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