VoiceFoundry is passionate about customer experience. We specialize in the delivery of cloud-based enterprise contact center solutions and are uniquely focused on helping businesses improve customer engagement while maximizing the benefits of the cloud. Our expertise is focused on AI & natural language automation, CTI, enterprise integration, user experience design, analytics, and workforce optimization.
The CTI for Amazon Connect is a powerful integration application for the ServiceNow & Amazon's ground breaking telephony platforms. This integration includes an basic call control panel that integrates with ServiceNow's OpenFrame API, providing a seamless integration between the ServiceNow & Amazon...
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