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About Bitext

Bitext is a leading Natural Language Processing (NLP) company specialized in multilingual text analysis and NLP middleware to power larger applications. Bitext offers 20 pre-provisioned industry-specific chatbots for Amazon Lex and Amazon Connect. Additionally, Bitext allows Lex bots to handle unexpected utterances by offering a fallback service powered by a large collection of preloaded Intents and Utterances, as well as services for monitoring and continuous improvement of Lex bot performance. Bitext's solutions increase deflection of interactions for voice and chat and reduce time to value.