- Sold by Freshworks Inc.
Freshdesk is an advanced ticketing solution that enables businesses to streamline and manage support operations at any scale.
Freshworks Inc., (NASDAQ: FRSH) creates AI-boosted business software anyone can use. Purpose-built for IT, customer support, and sales and marketing teams, our products are designed to let everyone work more efficiently and deliver more value for immediate business impact. Headquartered in San Mateo, California, Freshworks operates around the world to serve more than 66,000 customers, including American Express, Blue Nile, Bridgestone, Databricks, Fila, and OfficeMax.
Freshdesk is an advanced ticketing solution that enables businesses to streamline and manage support operations at any scale.
Make chat easy for digital customers and delight them with support on channels they love with conversational experiences
Modernize IT and other business functions with a refreshingly easy-to-use, simple-to-configure IT service desk solution in the cloud.
Make it easy for your agents to provide exceptional voice service with an intuitive, 360-degree customer view, and an all-in-one contact center solution.
Deliver exceptional customer service with Freshworks Freshdesk Omni: an AI-first, omnichannel solution that combines conversational support and ticketing capabilities, ensuring unparalleled experiences.
Grow revenue fast with context-driven sales with a modern, easy-to-use CRM that your teams will love.
Experience hassle-free management of your Freshworks product with our Managed Services offering. You can count on your assigned Product Specialist and Engagement Manager for ongoing admin activities, best practices sharing, configuration, optimization, and training.
To ensure you get the most out of Freddy AI, we're offering 40 hours of exclusive, custom services at no cost. This includes designing bot journeys, developing and building the bots, and training.
Onboarding packages designed to accelerate time to value with a proven methodology across thousands of successful go-lives over a decade. Lean on our team of experts to help you unleash your business potential with Freshworks Professional Services.
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