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About CloudWave Customer Experience Experts

CloudWave is the "Go-To Partner" for Amazon Connect Asia-Pacific. We maintain the deepest bench of best and brightest engineering minds in Cloud, SAAS, Contact centre and bespoke software development with a focus on enhancing the lives of agents and customers. Proven success in complex software development and global delivery utilising our senior project management team of scrum masters, Agile experts, all ITIL certified. Passionate about post sales support resulting in long term customer relationships.

CloudWave Customer Experience Experts

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A 360 degree customer desktop or "workspace" designed to harness the true power of Amazon Connect and the complete Cognitive CX portfolio. Enhance your contact centre functionality NOW! With address books, Wallboards, real time and historical Dashboards, Voice, Chat, Analytics and a whole lot more.

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