Samsung SDS is the digital arm of the Samsung Group, providing end-to-end IT solutions and services to group affiliates and outside customers Samsung SDS America (SDSA) is the U.S. subsidiary of Samsung SDS, a $9 billion global leader in digital transformation and innovation solutions. SDSA helps organizations optimize their productivity, make smarter business decisions, and improve their competitive positions in a hyper-connected economy using our enterprise software solutions for secure mobility, retail, DOOH, advanced analytics, contextual marketing, and customer experience.
Elevate your customer support to new heights with Zendesk Professional Services. Our expert team offers tailored solutions for seamless Zendesk implementation, customization, and optimization. From strategic consultations to continuous support, we empower your team to deliver exceptional customer experiences. Transform your support journey with Zendesk Professional Services — because customer satisfaction is not just a goal, it's an experience.
Samsung AI Contact Center Solutions (AICC) provides beyond basic efficiency using an advanced AI engine. AICC's cutting-edge capabilities bring automated customer assistance, real-time advice for agents, and in-depth analytics, transforming customer interactions.
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