About HGS Digital
HGS Digital combines deep domain expertise with an understanding of how people interact with technology. We create frictionless digital experiences that solve business problems and improve customers' lives. HGS Digital's customer-first digital, data, and intelligent automation solutions help leading brands around the world improve customer engagement, optimize operations, reduce cost, and increase revenue.
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- Sold by HGS Digital
HGS Digital is offering implementation services for a real time agent assist solution that will enable contact center agents to get real-time, proactive and contextual recommendations. This solution efficiently manages customer interactions while maintaining high quality customer service. This solution will be able to deliver ROI within year 1 while enhancing the customer and employee experience.
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