• Sold by Global Technology Solutions Inc.

Unlock the potential of your Genesys Cloud experience with our GC3 T-shirt Size Options offering. Tailored for those seeking a streamlined yet impactful solution, our GC3 Tier includes essential features to enhance your customer experience. Benefit from optimized call routing, digital engagement, interactive voice response setup, and basic real-time analytics to make data-driven decisions. Experience the next level of customer engagement with our GC3 Tier package.

• Sold by Global Technology Solutions Inc.

A database is the core of any business that’s connected to the digital world. Which makes databases the core of most businesses, period. Neglecting to have a modern, cloud-ready database can put you at a significant operational disadvantage. We can help evaluate your current DB situation and facilitate any required migration.

• Sold by Global Technology Solutions Inc.

We solve solve unstructured problems. G-CONTACT is A 25-hour consulting engagement to assess the current state of your contact center and provide a roadmap for the future.

• Sold by Global Technology Solutions Inc.

"Turbo Launch for Amazon Connect" is a high-speed program that enables businesses to rapidly deploy and optimize their contact center operations with Amazon Connect. With Turbo Launch, companies can quickly and efficiently set up and customize their contact center workflows, integrate with other AWS services, and gain real-time insights into their performance. This allows organizations to streamline their customer interactions, increase agent productivity, and deliver exceptional customer experiences with maximum speed and efficiency.

• Sold by Global Technology Solutions Inc.

Your contact center is the front-door to customer experience. It is the first point of interaction between a customer and your company, and as such, it plays a crucial role in shaping a customer's perception of your company. A contact center solution is not just routing caller to the most skilled agent or answering customer's chat via bot or agent escalation. It is much more than that. It integrates with other solution and services. In short, it also collaborates with other technology to be more effective.

• Sold by Global Technology Solutions Inc.

To avoid wasting resources and ensure business growth, cloud computing needs constant monitoring, evaluation, and tuning. New adopters may encounter challenges such as uncontrollable spending, difficulty comprehending cloud pricing, failing to properly size their environment, and keeping up with AWS advancements.

• Sold by Global Technology Solutions Inc.

"Turbo Launch for Genesys Cloud" is a high-speed program that enables businesses to rapidly deploy and optimize their contact center operations with Genesys Cloud. With Turbo Launch, organizations can quickly and efficiently set up and customize their contact center workflows with popular Genesys Cloud platform in days, integrate with other 3rd party services, and gain real-time insights into their performance. This allows organizations to streamline their customer interactions, increase agent productivity, and deliver exceptional customer experiences with maximum speed and efficiency.

• Sold by Global Technology Solutions Inc.

Unlock the potential of your Amazon Connect experience with our Gold T-shirt Size Options offering. Tailored for those seeking a streamlined yet impactful solution, our Gold Tier includes essential features to enhance your customer experience. Benefit from optimized call routing, interactive voice response setup, and basic real-time analytics to make data-driven decisions. Experience the next level of customer engagement with our Gold Tier package.

• Sold by Global Technology Solutions Inc.

Discover the transformative capabilities of Amazon Bedrock Generative AI on our own data. Our seasoned professionals are poised to showcase the extensive functionalities of Amazon Bedrock, crafting a tailored POC solution that resonates with your specific business goals. Delve into the essence of Bedrock, offering access to core models and facilitating the creation of dynamic applications. Benefit from its ease of experimentation and flawless integration with the broader AWS ecosystem.

• Sold by Global Technology Solutions Inc.

In an era where effective communication is paramount to the success of non-profit organizations, we present a comprehensive solution designed to empower non-profits with a professional and efficient contact center without the need for technical staff.