The best minds in behavioral science and enterprise technology have come together to create an artificial intelligence solution that analyzes the human voice and provides real-time guidance to enhance behavior.
Cogito performs live, in-call voice analysis to augment behavior in real time to create better human connections at scale between your customers and your agents, wherever they work - in your contact center, in a BPO, or remotely. Integration supported on most enterprise ACD including Amazon Connect!
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