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About Operata

Operata is the service monitoring and assurance platform built for Amazon Connect. Operata Monitoring continuously captures performance of the end-to-end communication chain, gathering agent feedback, softphone events, softphone logs and environmental data.

Operata

Operata Products (3)
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Operata free 14 day Proof of Value

14 days of performance insights into your Amazon Connect environment, white glove set-up support and training to rapidly develop and implement a Proof of Value with Operata.

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