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About Aisera

Aisera offers a first of its kind, proactive, personalized and predictive AI-driven Service Management (AISM) solution that is built to disrupt Cloud/IT Support and Operations. Aisera's next-generation IT Help Desk and AIOPs works with existing Help desk solutions and provides a new AI-driven IT Cloud Service. Aisera radically improves customer satisfaction, user experience, business uptime, and productivity of service agents while drastically reducing the cost.


Aisera Products (3)
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Aisera AI Service Desk is a next-gen AI Service Experience solution for cloud-native applications on AWS Marketplace. Resolve customer requests autonomously, automate 70% of repetitive tasks and actions, reduce service costs by up to 90%, and improve First Call Resolution (FCR) by 80%.

Aisera's AIOps solution on AWS helps identify major incidents in real time, reduce alerts by 70%, predict 70% of outages, and reduce man-hours by 80%. Now, organizations can achieve real-time business operations impact while reducing man-hours in the war room with Aisera's comprehensive solution.

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