Rezo.AI is a SaaS tech firm that was incorporated in 2018, by Manish Gupta(CEO) and Rashi Gupta(Co-founder and Chief Data Scientist). Both Rashi and Manish are seasoned professionals with over 20 years of experience. Rezo.ai leverages groundbreaking technologies in AI, ML, NLP and predictive intelligence to transform customer experience and boost revenue by automating and analyzing customer-agent conversations across multiple channels including voice, email, chat, whatsapp and social media.
AutoEngage is the one on the forefront that engages with the brands customers through a channel they are most comfortable with and acts as a self-serve platform to understand and resolve their queries. This dramatically reduces agents load, preventing burnouts, frustration and ultimately attrition, saving huge recruitment and training costs. Offered on Voice, Chat, and Email channels.
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