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About CloudInteract

Turning interactions into your unique edge is our purpose. Using Amazon Connect & AWS Cognitive CX, we offer cost-effective, advanced platforms. We focus on team upskilling, employing expert engineers, and utilizing our unique IP. We integrate Microsoft Teams with Amazon Connect, implement Gen-AI powered self-service, and swiftly deploy Amazon Connect. Our approach includes business case development, co-creating robust solutions, and elevating business for new capabilities.

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Microsoft Teams Integration for Amazon Connect

Sold by CloudInteract

Combining the best of Amazon Connect & Microsoft Teams to improve both Agent and Customer experiences and promote earlier call resolution, without the need for a Teams Phone license.

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