SOA Professionals is a global technology solutions provider with over 16 years of experience implementing CCM technologies across multiple industries. Our flagship platform, NexUx, is AWS Qualified Software, offering a comprehensive multichannel and omnichannel communication solution. With expertise in cloud, AI, and digital transformation, SOA Professionals helps organizations enhance customer engagement and optimize business processes. We are trusted partners of leading global providers, bringing innovative solutions to clients across the world.
NexUx is a cloud-based, multichannel communication platform that enables businesses to generate, store, analyze, and send communications across SMS, email, push notifications, IVR, and WhatsApp. It offers seamless integration with any data source or platform, with AI-powered optimization and real-time analytics to enhance omnichannel strategies.
Exstream AI ChatBot Integration by SOA enhances customer service by seamlessly integrating OpenText Exstream with AI-powered chatbots, enabling efficient self-service and improving the customer experience. Using AWS services like Amazon Lex, Lambda, and S3, this solution allows organizations to automate customer interactions, delivering personalized and dynamic responses through chatbots while leveraging Exstream for document generation and management. Customers can now easily access relevant documents, request information, and perform actions directly through chatbot interactions. The integration enhances operational efficiency, reduces response times, and offers a more engaging, responsive experience for customers. Whether for billing inquiries, product information, or personalized support, Exstream AI ChatBot Integration streamlines customer service and enhances satisfaction, all while securely leveraging AWS cloud infrastructure for scalability, security, and cost-effectiveness.
Exstream StorageSync by SOA enables seamless integration between OpenText Exstream and AWS storage services, offering efficient document storage, management, and retrieval. With Exstream StorageSync, organizations can streamline their document management processes by leveraging AWS’s secure and scalable cloud storage solutions. This integration ensures that personalized documents generated by OpenText Exstream are easily stored and quickly accessed, enhancing operational efficiency and improving customer experience. Whether it’s automating document archiving, managing large volumes of data, or optimizing access speed, Exstream StorageSync is designed to meet the demands of modern business environments. By connecting OpenText Exstream with AWS storage solutions like S3, Glacier, and more, Exstream StorageSync offers a reliable, secure, and scalable solution for businesses to manage documents with ease.
OpenBank Connect by SOA provides a comprehensive suite of API solutions for Open Banking, enabling financial institutions to securely integrate and comply with Open Banking standards. Leveraging AWS services such as API Gateway, Lambda, and DynamoDB, OpenBank Connect facilitates seamless connectivity, allowing banks to efficiently exchange data with third-party providers, enhance customer experiences, and streamline regulatory compliance. Our team of AWS-certified experts delivers end-to-end support, from API strategy and development to deployment and ongoing management, ensuring that your Open Banking infrastructure is scalable, secure, and optimized for high performance. With OpenBank Connect, financial institutions can quickly adapt to evolving market demands, expand service offerings, and enhance operational efficiency. Transform your banking ecosystem with our robust, AWS-powered API solutions, designed to support secure and compliant Open Banking implementations.
SOA Professionals offers expert services for NexUx, including implementation, customization, and support to optimize your multichannel communication strategies. Our team ensures seamless integration with your existing platforms and data sources, helping you leverage NexUx’s full potential for improved customer engagement and operational efficiency.
SOA Professionals offers a comprehensive migration service for OpenText Exstream from any on-premise version to AWS Cloud. The service includes planning and execution with a focus on architecture, security, connections, VPN, and deployment options on IaaS or Docker, depending on the version to be migrated.
ArchitectPro by SOA offers expert architecture services tailored for the AWS cloud environment. Our team of AWS-certified architects collaborates with organizations to design, implement, and optimize cloud solutions that align with their unique business objectives. We leverage AWS best practices and services to create scalable, secure, and cost-effective architectures that enhance operational efficiency. From initial assessment and design to implementation and ongoing support, ArchitectPro ensures your cloud infrastructure is robust and future-ready. Whether you are migrating existing applications to AWS or developing new solutions, our comprehensive architecture services provide the foundation for innovation and growth. With a focus on strategic planning, performance optimization, and security compliance, ArchitectPro is your trusted partner in navigating the complexities of cloud architecture. Unlock the full potential of your AWS environment with our tailored architecture solutions.
API ConnectPro by SOA offers end-to-end API development, integration, and management services on AWS, designed to empower businesses with efficient and secure API solutions. Our team of experts leverages AWS tools like API Gateway, Lambda, and DynamoDB to create scalable, high-performance APIs tailored to your unique needs. With a focus on seamless integration, data security, and optimized performance, API ConnectPro provides a comprehensive solution for building, deploying, and managing APIs that connect your applications, data, and services effectively. From initial design and development to deployment and ongoing support, API ConnectPro ensures that your API infrastructure is reliable, compliant, and prepared to grow with your business. Unlock the potential of interconnected systems and elevate your digital ecosystem with our expert API solutions.
CloudShift by SOA is a professional service designed to streamline your journey to the AWS cloud. Our experts guide every phase of migration, ensuring a secure, seamless transition from on-premises infrastructure or other cloud environments to AWS. We use proven methodologies, incorporating AWS services like AWS Migration Hub, Database Migration Service (DMS), and Server Migration Service (SMS), to migrate applications, databases, and workloads efficiently. With a focus on minimizing downtime and optimizing performance, CloudShift by SOA enables businesses to quickly realize the benefits of the AWS cloud. Our team handles complex workloads and mission-critical applications with careful planning and custom solutions to fit unique business needs. CloudShift also includes post-migration support to fine-tune performance and ensure ongoing cost efficiency, allowing your organization to leverage the full potential of AWS’s scalable and resilient cloud infrastructure.
CloudStorePro by SOA provides specialized expertise to design, implement, and optimize cloud storage solutions using AWS services like Amazon S3, Amazon EFS, and Amazon FSx, tailored to your unique business requirements. With CloudStorePro by SOA, unlock the full potential of AWS storage solutions with a team that’s skilled in developing secure, scalable, and cost-efficient architectures. From data migration to multi-tier storage and disaster recovery, we leverage services like Amazon S3 for scalable object storage, Amazon EFS for flexible file storage, and Amazon FSx for performance-intensive workloads. Our experts guide you through every phase, from design to deployment, ensuring your storage solution meets compliance, resilience, and budget goals. Suitable for organizations of all sizes, CloudStorePro by SOA ensures your data is accessible, protected, and optimized to drive your cloud strategy forward.
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