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Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

About ConnectGen, Inc

ConnectGen provides the essential capabilities to complement your team in providing an outstanding customer experience.

ConnectGen, Inc

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ConnectGen, Inc Products (1)

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Contact Center Builder

Sold by ConnectGen, Inc

Contact Center Builder provides a simple way to launch an Amazon Connect contact center in less than a day, without the need for technical resources or complex scaffolding technology. This secure AWS-based cloud solution allows users to quickly configure and launch a simple 5-50 seat contact center (like a technical support Help Desk or small company customer service center) by filling out simple forms in a graphical wizard accessible through a web browser. The wizard leads users through configuration of a contact center, then launches everything needed for end-to-end Interactive Voice Response and Automatic Call Distribution and soft phone support for remote agents, with comprehensive analytics and Reporting capabilities built in.

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