Incident management

Bridging effective incident discovery and management of issues across customer operations, developers, and support.

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A key to effective incident management and response is to create transparency between those affected by the incident, and those responding to the incident. Implementing continuous monitoring solutions across the entire application lifecycle provides a clear path to achieving operational excellence and performance efficiency. Teams who capture data through process management, delivery, and application performance are able to identify incidents earlier, automate issue tracking, and route to responders.

How to implement continuous monitoring on AWS

How to implement continuous monitoring on AWS

Incident management solutions in AWS Marketplace

Third-party solutions in AWS Marketplace can simplify monitoring, provide support, and integrate with a broad range of AWS services and other enterprise applications.

PagerDuty

PagerDuty

Ingest and contextualize signals across your digital landscape to take real-time action in your cloud.

Perspectium ServiceBond for AWS

Perspectium ServiceBond for AWS

eBond your ServiceNow instance with the AWS Support Center to manage and resolve incidents from within your existing ITSM tool.

Service Management Automation

Micro Focus Service Management Automation

Predictive analytics and machine learning solution that helps to decrease ticket volume and drive Service Desk efficiency.

Resources

Learn about the latest incident management and automation practices and how to implement continuous monitoring with resources from AWS Marketplace.

WEBINAR

How to implement continuous monitoring on AWS

How to implement continuous monitoring on AWS

Watch now 

WHITEPAPER

A roadmap to continuous delivery pipeline maturity

A roadmap to continuous delivery pipeline maturity

Read now 

PARTNER TUTORIALS AND QUICKSTARTS

AWS quick start – getting started with PagerDuty
Get started with PagerDuty’s free plan, which includes 5 free licenses and a demo video

Complementary solutions

Leverage Artificial Intelligence for IT Operations (AIOps) solutions to achieve next-level monitoring analysis and automated response capabilities. Explore complementary tools from AWS and third-party software available in AWS Marketplace below.
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Key benefits of building your DevOps practice with solutions in AWS Marketplace

Find solutions 46% faster*

Find the market-leading tools you need to orchestrate your ideal DevOps toolchain.

Adopt new tools 53% faster*

Try leading-edge developer tools and simplify procurement with integrated AWS billing.

Deploy your way, 48% faster*

Deploy DevOps solutions with methods that best fit your use-case using containers, SaaS, AMIs, APIs, CloudFormation Templates, and more.

Trust AWS interoperable technologies

Count on tools that are designed for AWS interoperability and are regularly scanned for security vulnerabilities.

*2020 Amazon Web Services Marketplace online survey with 500 IT decision-makers and influencers in the U.S

Have questions? Have tips?

We're here to help you get started with AWS Marketplace. Ask for or give advice on the AWS Marketplace discussion forum.

Have questions? Have tips?

We're here to help you get started with AWS Marketplace. Ask for or give advice on the AWS Marketplace discussion forum.