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Incident management

Bridging effective incident discovery and management of issues across customer operations, developers, and support.

Leveraging continuous monitoring for rapid response

A key to effective incident management and response is to create transparency between those affected by the incident, and those responding to the incident. Implementing continuous monitoring solutions across the entire application lifecycle provides a clear path to achieving operational excellence and performance efficiency. Teams who capture data through process management, delivery, and application performance are able to identify incidents earlier, automate issue tracking, and route to responders.

Popular devOps incident management solutions

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Complementary solution

Amazon CloudWatch

Amazon CloudWatch is a monitoring and observability service built for DevOps engineers, developers, site reliability engineers (SREs), and IT managers.

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