Ryucom Achieves AWS Select Tier in Just 3 Months Using Localized Resources

Ryucom is an AWS Select Consulting Partner

Executive Summary

Using a new localized version of the APN Navigate program, Ryucom Co., Ltd. (Ryucom), achieved the AWS Select Tier in just three months, becoming an AWS Select Consulting Partner. Ryucom, a telecom company based in Japan’s Okinawa Prefecture, wanted to help fill a void in cloud computing capabilities within its region. When AWS rolled out a localized version of its APN Navigate program, Ryucom was able to achieve Select Tier status at lightning speed so that it could better work with local organizations to deliver AWS solutions.

Partner Success Story – Ryucom

The remoteness of the islands of Japan’s Okinawa Prefecture can present a challenge for local companies seeking connection to outside businesses and customers. Ryucom Co., Ltd. (Ryucom) is an Okinawa-based telecom company engaged in internet connection service and data center business, and it has been an Amazon Web Services (AWS) Partner and member of the AWS Partner Network (APN) since 2018. It wanted to achieve the AWS Select Tier to become an authorized AWS Select Consulting Partner, in part to help local Okinawa organizations overcome geographical barriers through AWS Cloud computing solutions.

To achieve this tier, Ryucom looked to APN Navigate, a partner enablement program that guides partners and provides them with step-by-step guidance on how to build, market, and sell as AWS Partners. Fortunately, AWS was already in the process of localizing the program for a number of languages, including Japanese. Ryucom became one of the first companies to use the Japanese version of APN Navigate, achieving Select Tier in just three months, versus an average 8–14 months for new Registered Member accounts.

Achieving Select Tier

Ryucom was sure that, it could help businesses overcome the challenges of Okinawa’s island geography on AWS. “Companies in Okinawa have a growing need for telework,” says Syoko Komesu, Assistant Director of Ryucom’s Infrastructure Solutions Department. “We wanted to work with them and propose AWS services.”

By using APN Navigate Foundations—a track custom-built to help AWS Registered Members achieve AWS Select Tier—Ryucom could become an AWS Select Consulting Partner. But the APN Navigate program was in English, making the process difficult for Ryucom employees. Fortunately, in 2020 AWS launched its localized APN Navigate program for the Japanese language, which helped Ryucom speed through the Select Tier authorization process in just three months, from May to August. AWS even provided Ryucom with a $2,000 credit, which was only available for a limited time, to help fund the program.

After achieving Select Tier, Ryucom decided to apply for the AWS Public Sector Partner Program (AWS PSP Program), which recognizes AWS Partners with experience in delivering government, education, and nonprofit customer missions around the world. “We think that joining the AWS PSP Program will provide proof of Ryucom’s skills to customers in a wide range of industries,” says Komesu.

Expanding Business alongside AWS

In addition to the AWS PSP Program, Ryucom is seeking other future opportunities through AWS. For instance, it believes local businesses will benefit greatly from Amazon Connect, an easy-to-use omnichannel cloud contact center, and it plans to boost employees’ skills in implementing the service. Ryucom is going to build its expertise for using Amazon Connect through APN Navigate.

“The localized APN Navigate program was very easy to understand, and the content was fulfilling, so I think it will be useful for AWS Partners that are aiming for Select Tier in the future.”

– Syoko Komesu, Assistant Director of Infrastructure Solutions, Ryucom Co., Ltd.

The localization efforts of AWS are bringing APN Navigate to more countries and making the program more accessible—and Ryucom can attest to the success of the initiative. “The localized APN Navigate program was very easy to understand, and the content was fulfilling, so I think it will be useful for AWS Partners that are aiming for Select Tier in the future,” says Komesu. “AWS offers a wide range of support to AWS Partners, so we believe we can consult with confidence and expand our business together. We also heard that the AWS team was going to localize more Navigate tracks, including a Contact Center track for Amazon Connect in 2021, and we are going to use these resources to achieve our business goals.”

About Ryucom

Ryucom

Country: Japan
Partner Tier: Select
Partner Type: Consulting

Ryucom Co., Ltd., is a Japan-based telecom company engaged in internet connection service and data center business. It has more than 2,500 customers that include mostly local companies, government offices, and schools.

APN Program Participation

Published January 2021