Capital One on AWS

 

 

Capital_One

Capital One is a leading information-based technology company that is on a mission to help its customers succeed by bringing ingenuity, simplicity, and humanity to banking.

How Capital One Reduced its Data-Center Footprint, Expanded its Use of Microservices, and Reimagined Banking Using AWS

How did Capital One get to the point where, in 2015, it announced that all new company applications would run in—and all existing applications would be systematically rearchitected for—the cloud? Although Capital One, a technology company that offers financial services, is different in important ways from other companies in its industry, its path to the Amazon Web Services (AWS) Cloud and its cloud-first approach to software development offers useful tips for large, non-cloud-native, highly-regulated enterprises mapping out their own cloud journeys.

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On-Demand Infrastructure on AWS Helps Capital One DevOps Teams Move Faster Than Ever

Capital One is well known for its early adoption of new technologies to help it transform the banking customer experience. Less obvious, but no less crucial, are the practices and mindsets that position the company to make such effective use of those new technologies—practices and mindsets that are the result of the company's conscious self-transformation into a digital technology company. The company’s recent embrace of DevOps is just the latest step.

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Capital One Contact Centers Innovate Faster Using Amazon Connect

To best understand Capital One and its long-term strategy, it helps to think of the company not as a bank—despite the fact that the diversified financial services company is, in fact, one of the ten largest U.S. banks by assets and deposits—but as a digital technology company that offers banking services. At Capital One, the central motivating belief is that the winners in next-generation banking will be the companies that make the most creative and innovative use of technology to provide seamless, intelligent, truly excellent customer experiences.

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Capital one approved image

"Each call is a chance to live our mission of bringing simplicity, ingenuity, and humanity to banking. That mission is powered by our strategic use of technology. Our focus is on serving customers the way they want to be served. We are constantly researching new technologies, but we know our voice channel remains crucial for many customers and situations."

Rajiv Sondhi

Vice President, Software Engineering, Capital One

Learn more about Amazon Connect 

Support for Learning AWS and Other New Technologies Helps Capital One Attract Top Talent

One of the ways Capital One achieved companywide buy-in for its cloud-first policy—under which all new applications are architected for and deployed in the cloud—was by implementing a robust cloud-computing training program. That program was successful partly because of the wide net that it cast, offering carefully designed and tailored training not only to the engineers who would work directly on AWS but also to the business executives and other non-technical stakeholders who needed to be able to understand and advocate for cloud computing's transformational potential.

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AWS Technology Enables Capital One's Move to Machine Learning

Using AWS, Capital One turns data into insights through machine learning, allowing the company to quickly innovate on behalf of its customers. Capital One is one of the largest banks in the United States and offers credit cards, checking and savings accounts, auto loans, rewards, and online banking services for consumers and businesses. Capital One uses AWS services including Amazon S3 to power its machine-learning innovation.

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AWS Policy Enforcement at Scale with Cloud Custodian

On this episode of This is My Architecture, Kapil Thangavelu, Director of Engineering, at Capital One, explains their open-sourced rules engine for fleet management: Cloud Custodian. You'll see how Capital One uses this tool and a simple YAML-based DSL to eliminate the need to manage hundreds or thousands of scripts and policies, and offer "real-time" compliance and cost management at scale. 

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capital-one-architecture

Additional Resources

Security

re:Invent 2015
AWS re:Invent 2015 Keynote | Rob Alexander, CIO, Capital One
Watch Rob Alexander, CIO of Capital One, explain how one of America’s largest banks is using the breadth and depth of services, high availability, speed, and elasticity of the AWS cloud for its mission-critical applications and will reduce its data-center footprint from 8 to 3 by 2018.
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Migration

re:Invent 2016
AWS re:Invent 2016: Migrating Enterprise Messaging to the Cloud
In this session, enterprise architects and developers learn how to improve scalability, availability, and operational efficiency by migrating on-premises messaging middleware to a managed cloud service using Amazon SQS. Hear how Capital One is using SQS to migrate several core banking applications to the cloud to ensure high availability and cost efficiency. We also share some exciting new SQS features that allow even more workloads to take advantage of the cloud.
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Serverless

re:Invent 2017
AWS re:Invent 2017: Optimizing Serverless Application Data Tiers
As a fully managed database service, Amazon DynamoDB is a natural fit for serverless architectures. In this session, we dive deep into why and how to use DynamoDB in serverless applications, followed by a real-world use case from CapitalOne leveraging Mainframe data.
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Compute

AWS Compute Blog
Classic Load Balancer
Run Containerized Microservices
At Capital One, we are rapidly embracing cloud-native microservices architectures and applying them to both existing and new workloads. To advance microservices adoption, increase efficiencies of cloud resources and decouple application layer from the underlying infrastructure, we are starting to use Docker to containerize the workloads and Amazon Elastic Container Service (Amazon ECS) to manage them.
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From outside AWS

Forbes

How Capital One Became A Leading Digital Bank
Rob Alexander has been been the CIO of Capital one for roughly half of his 18 years with the company. He had a non-traditional path to the role. He studied physics as an undergraduate at Harvard, spent time in the Air Force, received an MBA from Harvard Business School, and spent roughly five and a half years as a consultant at Bain & Company. He joined Capital One in 1998, and would assume responsibility for a number of Capital One's lending businesses, including the U.S. consumer credit card and installment loan businesses.
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Capital One

Design Your Cloud Center of Excellence for Constant Evolution — Transition Matters
or most other enterprises, supersonic speed is the most elusive superpower for a heroic cloud journey — and the most necessary to harness. During my 20-year career at Capital One, speed at scale was the modus operandi of the lean enterprise. Accelerated by an agile mindset and DevOps culture, the rapid rate of adoption enabled a cloud journey that transformed Capital One into what is now essentially a large fintech startup.
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Capital One

What You Should Know Before Designing Your First Alexa Skill
In a world buzzing with the possibilities of the Internet of Things (IoT), it’s impossible to escape the influence of smart devices. When you enter a home and see all WiFi-enabled appliances, it’s hard not to expect future-version Marty McFly to emerge from the next room. You also can’t help but wonder how this trend will develop and what life will look like 5, 10, or 15 years from now.
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AWS Enterprise Collection

Capital One’s Cloud Journey Through the Stages of Adoption
Over the last few years, I’ve had the pleasure of working with hundreds of thought-leading executives who are leading large-scale cultural shifts in their organizations. Few have done this better than Capital One, who has built a culture that seems to attract a number of executives that are not just great leaders… they’re also builders and innovators that will shape the future of digital banking.
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