Amazon Nimble Studio FAQs

Note: We are no longer taking new customers for Nimble Studio Worstations.

Current Nimble Studio Workstation Customers:

Q: What should I do if I’m an existing customer and still need virtual workstations? Can I work with another provider?
The final date for use of existing workstations has passed. We thank you for working with us since the announcement on June 19, 2023 to transition your Nimble Studio virtual workstation. Please reach out to your account manager, sales consultant, or through AWS console support, and we will assist you to ensure a secure transition for your managed workstation resources to another AWS solution provider or self-managed solution.

You can use Nimble Studio’s File Transfer feature—which enables rapid movement of media files to and from the cloud—along with Nimble Studio APIs to extend your studio's functionality and leverage additional AWS services.

Q: How do I get started with migrating my workstations and data onto another AWS platform?
You’ll find migration information here: Migrating Nimble Studio

Q: How do I get my data/assets in or out of Nimble Studio?

Use the File Transfer feature in Nimble Studio to upload and transfer large media files into and between Amazon Simple Storage Service (S3) buckets. 

Q: Does Nimble Studio File Transfer cost anything to use?

The Nimble Studio File Transfer feature is free to use. However, standard Amazon S3 pricing will accrue for transfers to S3, from S3, and at rest in S3. Please see the Pricing Page for details. 

Q: How do I ensure my data is secure?

Security at AWS is the highest priority. Data is encrypted at rest and in transit, using either service-owned keys or customer-managed Customer Master Keys (CMK), including encryption of all traffic on AWS global and regional networks. Data is additionally protected by studio administrators who control IAM permissions for project access. Administrators can also access AWS CloudWatch logs to audit Nimble Studio usage.

Additionally, AWS has a shared responsibility model with our customers. AWS manages and controls the components, from the host operating system and virtualization layer down to the physical security of the facilities in which the services operate, and AWS customers are responsible for building and configuring secure applications. We provide a wide variety of best practices documents, encryption tools, and other guidance our customers can leverage in delivering application-level security measures. In addition, AWS Partners offer hundreds of tools and features to help customers meet their security objectives, ranging from network security, configuration management, access control, and data encryption.

Q: What customer support can I expect?

AWS Support provides a mix of tools, technology, people, and programs designed to help you proactively optimize performance, lower costs, and innovate faster. Learn more about AWS Support.

Q: Where should I go if I need virtual workstations?
Please see the Nimble Studio overview page for a list of AWS Partners who can provide services to suit the virtual workstation requirements for your studio. 

Visit Amazon Nimble Studio Getting started page
Getting started with Amazon Nimble Studio

Visit the Amazon Nimble Studio Getting started page.

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