Sold by: netCUBED
Deployed on AWS
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Browser based remote access tool that provides easy access to hosts in all your VPCs, across accounts and regions. Windows desktops and Linux hosts are supported. No client software needed, a modern browser is all you need.
4.3
Overview
Now with AWS SSO, SAML 2.0 and Cognito integration for Single-Sign on!
Guacamole is a browser based remote access tool that provides easy access to hosts in all your VPCs, across accounts and regions. Access to Windows desktops (RDP), Linux terminals (SSH) and Kubernetes Pods is supported. No client software needed, a modern browser is all you need. This also enables administrators in corporate environments behind restrictive proxies to access remote servers on AWS.
This product ships with version 1.6.0 of the popular open-source HTML5 RDP and SSH client Apache Guacamole and GuAWS, an agent that queries your AWS environment to automatically discover running instances.
GuAWS is continuously scanning your VPC for new instances using the AWS API. It also scans across VPC, account and regional boundaries where VPC Transit Gateways or VPC Peering Connections are used. Your servers are organized by VPC and security group which makes it easy to find the right instance and manage access. Additionally, connections opened by users are logged to CloudWatch Logs.
A user management system provides fine grained access control to individual groups or instances. Single sign-on authentication can easily be added through Amazon Cognito or other OpenID compliant providers such as Auth0, Okta or Duo. Multi-Factor authentication is provided by the built-in TOTP plugin that works with Google Authenticator or similar apps. Follow the Setup Instructions link in the sidebar for additional details.
Highlights
- AUTO DISCOVERY: Automatically discovers new resources in all your VPCs, cross-region, cross-account.
- AUDIT LOGS: Every connection is logged to CloudWatch Logs for traceability and audit needs.
- SINGLE SIGN-ON AND MFA: Enable Multi-Factor Authentication and Single Sign-On for a seamless and secure user experience.
Details
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Delivery method
Delivery option
64-bit (x86) Amazon Machine Image (AMI)
Latest version
Operating system
AmazonLinux 2023
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Free trial
Try this product free for 5 days according to the free trial terms set by the vendor. Usage-based pricing is in effect for usage beyond the free trial terms. Your free trial gets automatically converted to a paid subscription when the trial ends, but may be canceled any time before that.
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/hour |
|---|---|
m5n.large Recommended | $0.08 |
r3.2xlarge | $0.358 |
r5n.24xlarge | $2.66 |
m4.10xlarge | $1.217 |
t3a.2xlarge | $0.25 |
c5n.large | $0.122 |
r4.2xlarge | $0.291 |
m5.xlarge | $0.14 |
r3.4xlarge | $0.69 |
m4.xlarge | $0.14 |
Vendor refund policy
We do not currently support refunds, but you can cancel at any time.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Please find the release notes at https://docs.netcubed.io/products/guacamole/release-notes/#310
Additional details
Usage instructions
Access the application via a browser at https://[public_dns]/. The default user is guacadmin, the default password is the instance ID.
Most browsers will display a certificate warning. This warning is letting you know that the certificate was self-signed instead of signed by a trusted Certificate Authority. You can safely ignore the warning as it doesn't impact the security of the connection by clicking on "Continue to this webpage" (Internet Explorer) or "Advanced" and then "Proceed to website" (Chrome).
To connect to the underlying operating system of the EC2 instance connect via SSH with the username ec2-user.
Resources
Support
Vendor support
For paid support, email sales@netcubed.de for further information. Free support is provided via support@netcubed.de . For free support, we do not provide a guaranteed response time, however we do our best to respond to questions within one business day.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
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Sentiment is AI generated from actual customer reviews on AWS and G2
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Positive reviews
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AI generated from product descriptions
Resource Discovery
Automatically discovers running instances across VPCs, accounts, and regions using AWS API scanning
Remote Access Protocol Support
Provides browser-based access to Windows desktops (RDP), Linux terminals (SSH), and Kubernetes Pods without client software
Authentication Mechanism
Supports multi-factor authentication with TOTP plugin and integration with OpenID compliant identity providers
Access Control
Implements fine-grained user management system with access control to individual groups and instances
Connection Logging
Logs user connection details to CloudWatch Logs for comprehensive audit and traceability
Identity Threat Detection
Advanced discovery and intelligence system for detecting identity-based threats across infrastructure
Privileged Access Management
Comprehensive control and management of privileged passwords, accounts, credentials, and sessions for human and machine identities
Remote Access Security
Granular control, management, and auditing of privileged remote access for employees, vendors, developers, and cloud operations engineers
Endpoint Privilege Control
Dynamic least privilege enforcement across Windows, macOS, Linux, and mobile platforms to prevent malware and unauthorized access
Cloud Entitlement Management
Cross-cloud visibility of access permissions, detection of account permission anomalies, and guidance for privilege optimization
Traffic Management
Intelligent L4-L7 load balancing with SSL/TLS offloading and programmatic traffic manipulation
Network Security
Multi-layered DDoS protection and comprehensive network security with advanced firewall management
Application Protection
Web application firewall (WAF) protection against OWASP top 10 attack types, L7 DoS, and bot attacks with regulatory compliance support
Access Control
Secure application authentication using SAML, OAuth, OIDC, SSL VPN, Single-Sign-On (SSO), and Multi-Factor Authentication (MFA)
Global Server Load Balancing
High-performance DNS services for directing globally distributed users to closest or best performing application servers
Standard contract
No
No
No
Customer reviews
reviewer2774055
Custom remote access has enabled us to retain low budget clients and increase profit margins
Reviewed on Jan 14, 2026
Review from a verified AWS customer
What is our primary use case?
Apache Guacamole serves as our alternative to Citrix CVAD, and we use it as an open source software to develop our own in-house solution that we provide to customers who cannot afford Citrix CVAD.
We have used Apache Guacamole to publish apps and desktops for our customers. Because it is open source, we change the theme of the software to make it appear as our own in-house solution. We add our company logo, colors, and theme so it looks like a full-fledged professional solution.
How has it helped my organization?
Apache Guacamole has impacted my organization positively by providing us with a cheap alternative that is very customizable, which we can offer to customers that previously we had to decline because they could not afford Citrix. Now we have something else to propose when they do not have a high enough budget to buy Citrix. We maintain customers even with low budgets, and we primarily deploy it on AWS .
During the year, we have approximately 10 Apache Guacamole deals or projects. These represent 10 customers that we could have lost because they cannot afford Citrix, yet they still work with us and purchase the cheaper alternative which is Apache Guacamole.
What is most valuable?
The best features Apache Guacamole offers are the fact that it is open source and provides the main features of remote access for applications. You can publish applications and desktop sessions through it. Although other advanced features like those in Citrix are not available, the main features that are good enough for small to medium-sized customers are present, allowing us to price it at a much cheaper price point than Citrix because there is no licensing involved. The profit margin is much larger when we use our own in-house built solution.
The features of Apache Guacamole help our customers on a daily basis. We have customers that are small companies where their employees want to work remotely and cannot afford Citrix. We deploy Apache Guacamole for them in a secure way so they can publish it through the internet, allowing their users to access their applications remotely without having to be onsite.
Apache Guacamole is FIPS enabled, so it is built to be secure even though it is open source. The customization aspect is very open since it is open source, and you have many options.
What needs improvement?
Apache Guacamole can be improved by making it more secure or advertising its security features and capabilities more prominently. The highest concern from every customer we have proposed Apache Guacamole to is how we can guarantee that, because it is open source, it is as secure as other enterprise solutions such as Citrix. It needs to be advertised and discussed more regarding how secure it is, how frequent the updates and patches are, and other security-related aspects.
For how long have I used the solution?
I have been using Apache Guacamole for five years.
What do I think about the stability of the solution?
Apache Guacamole is very stable.
What do I think about the scalability of the solution?
Apache Guacamole's scalability is very good. You can deploy multiple Apache Guacamole gateways and have one as a manager for your multiple nodes. You can have a multi-node deployment for high availability and to cover multiple sites.
How are customer service and support?
There is no customer support available as far as I know; we use it as an open source solution.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Previously, I used Citrix Virtual Apps and Desktops.
What was our ROI?
I have seen a return on investment because we have 10 customers that were refusing to buy Citrix who purchased Apache Guacamole from us. In terms of profit, it is pure profit because the solution itself costs zero. We only deduct from the price that the customer is paying what we are paying for the hosting on AWS .
What's my experience with pricing, setup cost, and licensing?
There is no licensing or setup cost involved. It is a VM on AWS that we pay for, and Apache Guacamole is a free open source solution that costs zero. After we developed it as our own in-house solution, we put our own licensing terms, subscription terms, and pricing depending on the customer's budget, and we are free to do that as we see fit.
Which other solutions did I evaluate?
Apache Guacamole is a great option and a great solution to use if you do not have the budget to pay for an expensive enterprise solution and you want to experience the features of having remote desktop and remote apps. You can use Apache Guacamole as an introduction to that, and then if you decide that you want more features, you can switch to an enterprise solution.
What other advice do I have?
Apache Guacamole is deployed in my organization on a public cloud. The cloud provider I use is Amazon Web Services (AWS). I did not purchase Apache Guacamole through the AWS Marketplace because it is open source; I deploy it on a Linux machine.
I would rate Apache Guacamole a nine on a scale of one to ten. I gave it a nine because some very advanced features such as session recording and clipboard functionality are still not available on Apache Guacamole, though they are available on Citrix. This is an open source solution, so compared to an enterprise solution, it will understandably lack some advanced features that are very nice for large companies and enterprises that want that type of luxury and advanced functionality. However, it is a very solid and reliable solution for small to mid-sized customers, which is the intended target of this solution anyway.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Harish-Harish
Rapid provisioning has transformed remote access and has reduced onboarding time for staff
Reviewed on Jan 14, 2026
Review provided by PeerSpot
What is our primary use case?
My main use case for Apache Guacamole is remote server access and for provisioning systems to employees through a secure system.
Primarily, these are the two use cases I focus on, but ever since I started using Apache Guacamole , I have become extremely partial towards it compared to any other remote access software or remote desktop protocols. Apache Guacamole thus far has been both open source, simple to use, easy to set up, quick, and it makes it easy for me to provision systems as well. So thus far, it is honestly the best option out there.
What is most valuable?
The best feature Apache Guacamole offers is user provisioning, which is quick, easy to set up, and I can have a new employee up and running with their system in 15 minutes or less. I absolutely enjoy that. Setting it up for the first time was honestly a breeze, so the hosting as well as provisioning are what really stand out.
Whatever you would be paying thousands of dollars or millions of dollars to another company for, you can get all of that with Apache Guacamole itself. Due to its open source nature, I was even able to make company-specific adjustments to it without needing to rely on third parties.
I have seen a return on investment because we no longer had to worry about buying new systems or laptops for each person since we needed to specifically provision it. Instead, we set up a remote system, got Apache Guacamole, and provided access using user credentials specific to each employee. Onboarding a new employee for infrastructure became a 20-minute task rather than a one-week round trip.
What needs improvement?
Apache Guacamole can be improved in two areas: hosting, which requires a deeper understanding of the system to really set things up, and a definitive guide for setting it up neatly and cleanly, which should be updated regularly. Also, a manual for the rest of the features would help new users walk through it, ensuring better adoption. Additionally, while it is a really useful software, many dismiss it just because it is an Apache product and the UI looks outdated.
I would give Apache Guacamole an eight out of ten because there have been moments where I faced some networking issues with it, where connections were a problem, and sometimes the login and logout processes were issues as well. I chose an eight because there are odd moments where Apache Guacamole tends to fail. Sometimes the login or logout systems would not work as well, or even after resetting the password, it would not have accepted it, making me redo the reset. Also, it can get overloaded without any warning, requiring me to debug it myself. It is good, just missing a few quality of life features that would have made it a ten.
For how long have I used the solution?
I have been using Apache Guacamole for two and a half years.
What do I think about the stability of the solution?
Apache Guacamole is stable.
What do I think about the scalability of the solution?
Regarding Apache Guacamole's scalability, creating a new system and setting it up for an employee takes just 20 minutes, so it is very scalable.
How are customer service and support?
Apache Guacamole's customer support is pretty active, but if you want priority support, you would need a third party. In my case, it was not a concern because I was adept at reading GitHub issues, manuals, Stack Overflow, and documentation to fix issues myself. Overall, if you want to manage it yourself, it has a slight learning curve but is nearly hassle-free.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before using Apache Guacamole, we considered renting laptops for each employee, which would take a few hours to a few days. Once we set up a bare-metal server and realized we had enough RAM and everything, we could share the same system. It turned out that of all the options in the market, Apache Guacamole was the best choice: open source, free, and I did not have to pay anyone for the service again.
How was the initial setup?
Setting it up for the first time was honestly a breeze, so the hosting as well as provisioning are what really stand out.
What about the implementation team?
I self-hosted Apache Guacamole. I downloaded it, set it up, and provisioned it for my organization, thus avoiding dealing with any third parties.
What was our ROI?
I have seen a return on investment because we no longer had to worry about buying new systems or laptops for each person since we needed to specifically provision it. Instead, we set up a remote system, got Apache Guacamole, and provided access using user credentials specific to each employee. Onboarding a new employee for infrastructure became a 20-minute task rather than a one-week round trip.
Which other solutions did I evaluate?
Before choosing Apache Guacamole, I evaluated a few options such as RustDesk, Zoho Assist , TeamViewer, AnyDesk , Chrome's Remote Desktop, and Microsoft's standard RDP manager. Out of all of them, Apache Guacamole turned out to be perfect.
What other advice do I have?
If anyone is purchasing Apache Guacamole, they really need to rethink what they are doing in the first place.
My advice for others looking into using Apache Guacamole is to self-host it. Please do not buy it from anybody; get a bare-metal server, put it on, and share the system with your employees.
More organizations should be using Apache Guacamole. I would rate Apache Guacamole an eight out of ten overall.
Rakshana V
Secure access is simplified with easy login for virtual machines
Reviewed on Feb 20, 2025
Review provided by PeerSpot
What is our primary use case?
I am provisioning virtual machines for educational institutions such as schools and colleges. The access to these virtual machines is provided via Apache Guacamole .
What is most valuable?
Apache Guacamole is really easy to use. If I have ten virtual machines provisioned under my name, I can access them with a single login for each virtual machine with their respective credentials. Security concerns are addressed with separate logins for each virtual machine, ensuring complete security.
What needs improvement?
There should be good documentation regarding GUI customization. Even though I can try customizing the GUI, the documentation is not comprehensive.
For how long have I used the solution?
I have been using Apache Guacamole for approximately two years.
What do I think about the stability of the solution?
It is stable enough. The only requirement is to have good internet connectivity for stable access.
What do I think about the scalability of the solution?
Its scalability depends on the cloud. If the cloud is scalable, the virtual machines are scalable as well. In case of failures, the system can autoscale to other virtual machines.
How are customer service and support?
Apache has community support. Since I did not face significant issues, I haven't needed to reach out to them.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup was easy and would take just about half an hour to complete the deployment.
What's my experience with pricing, setup cost, and licensing?
It is completely free of charge as it is an open-source solution.
What other advice do I have?
For those considering using Apache Guacamole, I wholeheartedly support its users since it's a free open-source software that is easy to download and use with no significant issues.
Overall, I rate Apache Guacamole a nine out of ten.
Tom Rourke
Fantastic customer support
Reviewed on Apr 10, 2024
Review from a verified AWS customer
The customer support was very quickly and fixed our issue in less than 10 minutes. Thanks to Moritz Onken for helping
reviewer2321814
A stable and open-source solution that can be used as a gateway
Reviewed on Dec 26, 2023
Review provided by PeerSpot
What is most valuable?
I'm using Apache Guacamole as a gateway.
What needs improvement?
The solution's USB redirection could be improved. If the machine has a USB port, I'm not able to redirect it.
The solution should include FX protocol instead of RDP.
For how long have I used the solution?
I have been using Apache Guacamole for five to six years.
What do I think about the stability of the solution?
Apache Guacamole is a pretty stable solution.
What do I think about the scalability of the solution?
Around 25 to 30 users are using Apache Guacamole in our organization.
Which solution did I use previously and why did I switch?
We previously used Citrix and decided to switch to Apache Guacamole because it's a free, open-source solution.
What other advice do I have?
We are using the latest version of Apache Guacamole. Only one administrator is required to manage the solution.
Overall, I rate Apache Guacamole eight and a half out of ten.