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    SearchStax Managed Search for Apache Solr on AWS

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    Sold by: SearchStax 
    Self-managed Solr is complex, unreliable, and slows innovation. Managed Search delivers built-in compliance and reliability so you release faster, cut risk, and make search predictable. SLA-backed uptime and automated operations free your talent from infrastructure work so you can scale with confidence.
    4.5

    Overview

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    Search is vital, but self-managed Solr is laborious and drains IT resources. DIY administration creates an operational burden that slows releases, raises costs, and increases compliance risk. You should not waste cycles patching, scaling, and troubleshooting clusters when you could reclaim valuable time and focus on innovation, not search infrastructure. Managed Search gives you the full power of Apache Solr without the grind of running it yourself. Keep every schema, analyzer, and tuning control while offloading provisioning, patching, monitoring, and upgrades. Reliability and data security come standard with automated backups and tiered disaster recovery. Behind the scenes, clusters run on Amazon EC2 with EBS storage, tie into Amazon S3 for ingestion and backup workflows, and are monitored through Amazon CloudWatch. All of it is administered for you, so you do not spend cycles managing infrastructure or planning capacity. Environments stay secure with IAM and VPC networking, and SLA-backed availability keeps applications stable under load. The result is operational agility, less time on upkeep, more time building. With Amazon Bedrock, Solr serves as the retrieval layer for Retrieval Augmented Generation (RAG), combining vector indexing with hybrid keyword+semantic queries for both precision and explainability. Embeddings can also be trained and deployed through Amazon SageMaker, then streamed into Solr through JSON APIs. Real-time updates flow in from Amazon Kinesis or Kafka, while Amazon Redshift datasets can be surfaced as fast, application-ready search. By accelerating AI projects with these integrations, innovators gain an auditable retrieval foundation without the overhead of DIY ops or the risk of vendor lock-in. By staying open, explainable, and fully managed on AWS, Managed Search gives innovators an auditable retrieval foundation for AI and data-driven applications without the drag of DIY ops or the risk of vendor lock-in. Search shifts from being a liability cost center to a predictable asset. Release cycles speed up, compliance and data security are built in, and uptime is backed by SLAs. Audit preparation takes less effort, brand risk is reduced, and engineering hours shift to growth initiatives. Teams avoid technical debt by offloading infrastructure work, giving talent more room to innovate and scale. Budgeting is straightforward through AWS Marketplace with private offers that simplify procurement and consolidate billing. Reliability, data security, and compliance are non-negotiable in healthcare, financial services, higher education, and government. Managed Search powers patient portals, digital campuses, and secure content platforms, where every deployment is audit-ready with built-in SOC 2, HIPAA, and ISO 27001. Encryption, RBAC, audit logging, and regional residency come standard, giving regulated and digital-native teams a secure path to scale search-driven applications without draining scarce talent. Apache Solr is built on the Apache Lucene library, the same core technology that underpins Elasticsearch. This managed Solr service brings proven open-source power to AWS with enterprise reliability, built-in compliance, and audit-ready scale. You retain full control of schema, analyzers, and tuning while avoiding DIY overhead and vendor lock-in, delivering search-driven applications with confidence.

    Highlights

    • Reliability and compliance built in: Get SLA-backed uptime, automated backups, and disaster recovery without DIY scripts. Every deployment includes SOC 2, HIPAA, and ISO 27001, so clusters are audit-ready from the start and stay aligned with enterprise security standards.
    • Operational agility without the overhead: Skip provisioning, patching, and capacity planning. Clusters run on Amazon EC2 with EBS, tie into S3 for ingestion, and stream metrics into CloudWatch. You get the same Solr controls for schema and analyzers, but without the day-to-day grind of infrastructure management.
    • AI-ready search foundation: Add vector indexing and hybrid search without standing up a new stack. Push embeddings from SageMaker or Bedrock, keep data fresh with Kinesis or Kafka, and surface Redshift datasets in Solr for low-latency lookups. Solr becomes an open, auditable retrieval layer for your AI and data projects.

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    Pricing

    SearchStax Managed Search for Apache Solr on AWS

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    ndc16_aws_platinum
    NDC16 Cluster with Platinum Support Plan
    $15,708.00

    Vendor refund policy

    Contact support@searchstax.com  with any billing questions.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Support is included with every subscription. Customers receive 24x7 ticketing support, access to product documentation, and escalation paths for production-impacting issues. Enterprise customers can add premium support tiers that include dedicated technical account managers, proactive monitoring, and guidance for scaling search workloads.

    Support Portal: https://www.searchstax.com/docs/searchstax-cloud-support-guide/ 

    Email: support@searchstax.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Customer reviews

    Ratings and reviews

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    4.5
    166 ratings
    5 star
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    27%
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    166 external reviews
    External reviews are from G2 .
    Paul B.

    Bulletproof Reliability—SearchStax Made Managed Search Worry-Free

    Reviewed on Jan 28, 2026
    Review provided by G2
    What do you like best about the product?
    The availability of the service. The SaaS service is just bulletproof reliable. Managed Search went from being one of my biggest concerns to my least just by selecting the right vendor in SearchStax.
    What do you dislike about the product?
    If I had to say one thing it would be not having representation in the UK, it would be really great to meet people in person.
    What problems is the product solving and how is that benefiting you?
    Anything search for Howdens online is being handled, solving potential issues with availability and performance.
    Vicent G.

    Easy to Use, Exceptional Support

    Reviewed on Jan 26, 2026
    Review provided by G2
    What do you like best about the product?
    I like the ease of use and support from SearchStax. I don't have to worry about Solr because when there's a problem, they fix it. Additionally, the initial setup was easy and quick.
    What do you dislike about the product?
    I don't have any.
    What problems is the product solving and how is that benefiting you?
    SearchStax solves Solr maintenance, making it easy for me not to worry about its management. I like its ease of use and the effective support it offers, solving problems quickly.
    Information Technology and Services

    Fantastic Managed Services with Fast and Professional Support

    Reviewed on Jan 23, 2026
    Review provided by G2
    What do you like best about the product?
    SearchStax has been fantastic. Their support team is incredibly fast, professional and easy to work with. Their managed services offering frees up our team to focus on bigger priorities. Implementation is very straight foward.
    What do you dislike about the product?
    Have not encountered any downsides so far. The platform and support have both been excellent.
    What problems is the product solving and how is that benefiting you?
    SearchStax takes the burden of managing search infrastructure off our team. By handling monitoring, scaling, and maintenance, they free up internal resources so we can focus on higher‑value work
    Mike M.

    Customizable and Control-Rich Search Solution

    Reviewed on Jan 23, 2026
    Review provided by G2
    What do you like best about the product?
    I really like how customizable SearchStax is. It allowed us to replace GoogleCSE with a search where we have full control over promotions, synonyms, ranking, and visual design of the search page. I also appreciate being able to have different visual templates for different collections on the site, which helps create distinct identities for news, events, and programs. Additionally, the initial setup was simple enough, thanks to their fairly good documentation and the prebuilt hosted search solution.
    What do you dislike about the product?
    The rankings. It would be beneficial to allow phrase filtering and regex expressions into the rankings to improve search performance. While the ranking is good, it could improve.
    What problems is the product solving and how is that benefiting you?
    I use SearchStax to replace GoogleCSE, giving me full control over promotions, synonyms, ranking, and visual design. It allows customized visual templates for site collections, enhancing identities for news, events, and programs.
    Information Technology and Services

    SearchStax Managed Search: Full Solr Access Without the Overhead

    Reviewed on Jan 23, 2026
    Review provided by G2
    What do you like best about the product?
    What I find most useful about SearchStax Managed Search is that it removes a lot of the extra overhead from our plate while still giving us full access to Solr. They handle spinning up and configuring the resources, setting up Solr Cloud, and backing up the data, so all we really need to focus on is security and credentials. Thanks to SearchStax, we no longer have to maintain our own Solr services. On top of that, integrating our web apps with SearchStax Managed Solr has been straightforward and easy. We’ve also found their Customer Service to be quite responsive.
    What do you dislike about the product?
    The backup process does consume disk space, and that counts toward the resources included in the plan. It would be great if backups were excluded from the disk space allocated as part of the plan, or at least handled separately.

    Overall, the SearchStax Site Search product works well, but it still feels like it has some maturing to do.
    What problems is the product solving and how is that benefiting you?
    SearchStax solved a major problem for us when we needed to migrate away from our previous cloud search provider. It let us avoid spinning up and managing our own Solr instances, which made the transition much smoother.
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