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Sitecore Searchstax implementation
What do you like best about the product?
Great pro-active support. Configuration is well documented and easy.
What do you dislike about the product?
(Azure based) authentication options were limited.
What problems is the product solving and how is that benefiting you?
Sitecore search engine indexing.
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Simple, straighforward Solr integration
What do you like best about the product?
Awesome team. Responsive. Helpful. Simple intergration. I have contacted SearchStax to get a quote for a Solr Search integration in AEM for an RFP. Even though the bid was awarded to another agency, I would not hesitate to recommend SearchStax. Building a Solr indexing ourselves would have taken a great amount of effort and therefore cost. SolarStax made it extremly simple and have taken all the hard work out of the equation.
What do you dislike about the product?
Can't say anything bad about you guys, but maybe provide better infographics for those that aren't developers. IE stakeholders, PO,
What problems is the product solving and how is that benefiting you?
Cost. Solr search is a very niche field and finding qualified resources to help in the implementation would be next to impossible. Keep it up.
One less thing to worry about
What do you like best about the product?
Simple set-up and maintenance. After having implemented Solr Cloud cluster myself, knowing I can relay on SearchStax to set it up and keep it running 24*7, has become a no-brainer, stright forward decision.
What do you dislike about the product?
I have seen a couple of scenarios when performance has been degraded, instead of suggesting improvements in the way Solr is used, an up scale was suggested. I could understand some level of consultancy could require a paid service, but in our case, simple basic changes, already documented, were enough to avoid the issue.
What problems is the product solving and how is that benefiting you?
Since we need Solr for Sitecore, SearchStax takes care of 1/3 or the architecure/hosting, meaning 1/3 of the problems
Search details, control of stopwords and custom directory filters
What do you like best about the product?
I really like the Searches Dashboard. I like how it is set up by popular searches, no result searches and searches with no clicks. I like to see the search count and percentages. I like control of the stopwords. I like how we were able to incorporate a better filter system for our directory. I like the great customer support we have been given with directory features. I use it daily.
What do you dislike about the product?
I need to have warnings on certain aspects, that when I try to change something that it could break somethings. I know there are some things I cannot touch or it will break other aspects.
What problems is the product solving and how is that benefiting you?
I get to see what people are searching for on my website on a daily basis. I use that to proritize my webpage updates to create better customer service.
Streamlined Search Management with Excellent Support
What do you like best about the product?
I like best the ease of use and the robust feature set that SearchStax offers. The platform is intuitive, making it easy to manage and optimize our search functionality without requiring extensive technical knowledge. Additionally, their customer support is responsive and helpful, which has made our experience even better.
What do you dislike about the product?
I can't think of anything I dislike about SearchStax. The platform has been reliable and effective, meeting all our search needs seamlessly. Any minor issues we've encountered were quickly resolved by their excellent customer support team.
What problems is the product solving and how is that benefiting you?
SearchStax is solving our need for a reliable and efficient search infrastructure. Before using SearchStax, we struggled with slow search performance and limited search capabilities on our website.
User-friendly and intuitive dashboard
What do you like best about the product?
We use SearchStax to power our search function on our website. The platform is easy to use. The dashboard provides a nice visualization of our metrics. I also find additional features such as auto-suggest and related searches useful for optimization.
What do you dislike about the product?
I can't think of anything honestly. I would love to see more AI-powered features in the future but otherwise, I'm pretty happy with the tool.
What problems is the product solving and how is that benefiting you?
It's a good tool for SEO. It enhances website functionality and gives us additional insights into the customer journey: what the users are searching for and what kind of content resonates the most with prospects.
Straightforward search tool
What do you like best about the product?
The user interface is clean, and data updates and loads quickly.
What do you dislike about the product?
Some settings (like promotions) will not allow you to make multiple changes before publishing. This can slow down the process of changing multiple smaller settings
What problems is the product solving and how is that benefiting you?
We have a company intranet that is behind SSO, that needs to be searchable. SearchStax handles the crawling, indexing, and searching of that site.
Great experience and support
What do you like best about the product?
Offloads management of our solr instance to a cloud service.
Management of setting up clsuters is easy to use.
Management of setting up clsuters is easy to use.
What do you dislike about the product?
Invoicing process not always that smooth.
What problems is the product solving and how is that benefiting you?
Sitecore solr
Good product and good support team
What do you like best about the product?
SearchStax help us to migrate to searchstax solution with ease and were present and helpfull when needed to support us
What do you dislike about the product?
Nothing to say very easy to integrate...
What problems is the product solving and how is that benefiting you?
Our need was to migrate from azure search to searchstax for our sitecore CMS indexes
Great customer service from SearchStax
What do you like best about the product?
I appreciate SearchStax's outstanding customer service. Their team is always responsive and provides thorough support whenever we have questions or issues. Additionally, the platform is user-friendly and highly efficient, which has significantly improved our search capabilities. The reliability and performance of SearchStax have been top-notch, ensuring our projects run smoothly. Overall, using SearchStax has been a great experience with clear benefits to our operations.
What do you dislike about the product?
The price for startups is one of the bigger expenses but it is critical for operations.
What problems is the product solving and how is that benefiting you?
SearchStax helps us streamline and optimize our search capabilities, which significantly enhances the user experience on our platform. By providing a reliable and high-performance search infrastructure, it solves the problem of managing complex search deployments and ensures fast, accurate search results for our users. This efficiency not only saves us time and resources but also improves user satisfaction and engagement on our site. The robust analytics and monitoring tools offered by SearchStax allow us to continuously refine and improve our search functionality, leading to better overall performance and user retention.
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