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Bulletproof Reliability—SearchStax Made Managed Search Worry-Free
What do you like best about the product?
The availability of the service. The SaaS service is just bulletproof reliable. Managed Search went from being one of my biggest concerns to my least just by selecting the right vendor in SearchStax.
What do you dislike about the product?
If I had to say one thing it would be not having representation in the UK, it would be really great to meet people in person.
What problems is the product solving and how is that benefiting you?
Anything search for Howdens online is being handled, solving potential issues with availability and performance.
Easy to Use, Exceptional Support
What do you like best about the product?
I like the ease of use and support from SearchStax. I don't have to worry about Solr because when there's a problem, they fix it. Additionally, the initial setup was easy and quick.
What do you dislike about the product?
I don't have any.
What problems is the product solving and how is that benefiting you?
SearchStax solves Solr maintenance, making it easy for me not to worry about its management. I like its ease of use and the effective support it offers, solving problems quickly.
Fantastic Managed Services with Fast and Professional Support
What do you like best about the product?
SearchStax has been fantastic. Their support team is incredibly fast, professional and easy to work with. Their managed services offering frees up our team to focus on bigger priorities. Implementation is very straight foward.
What do you dislike about the product?
Have not encountered any downsides so far. The platform and support have both been excellent.
What problems is the product solving and how is that benefiting you?
SearchStax takes the burden of managing search infrastructure off our team. By handling monitoring, scaling, and maintenance, they free up internal resources so we can focus on higher‑value work
Customizable and Control-Rich Search Solution
What do you like best about the product?
I really like how customizable SearchStax is. It allowed us to replace GoogleCSE with a search where we have full control over promotions, synonyms, ranking, and visual design of the search page. I also appreciate being able to have different visual templates for different collections on the site, which helps create distinct identities for news, events, and programs. Additionally, the initial setup was simple enough, thanks to their fairly good documentation and the prebuilt hosted search solution.
What do you dislike about the product?
The rankings. It would be beneficial to allow phrase filtering and regex expressions into the rankings to improve search performance. While the ranking is good, it could improve.
What problems is the product solving and how is that benefiting you?
I use SearchStax to replace GoogleCSE, giving me full control over promotions, synonyms, ranking, and visual design. It allows customized visual templates for site collections, enhancing identities for news, events, and programs.
SearchStax Managed Search: Full Solr Access Without the Overhead
What do you like best about the product?
What I find most useful about SearchStax Managed Search is that it removes a lot of the extra overhead from our plate while still giving us full access to Solr. They handle spinning up and configuring the resources, setting up Solr Cloud, and backing up the data, so all we really need to focus on is security and credentials. Thanks to SearchStax, we no longer have to maintain our own Solr services. On top of that, integrating our web apps with SearchStax Managed Solr has been straightforward and easy. We’ve also found their Customer Service to be quite responsive.
What do you dislike about the product?
The backup process does consume disk space, and that counts toward the resources included in the plan. It would be great if backups were excluded from the disk space allocated as part of the plan, or at least handled separately.
Overall, the SearchStax Site Search product works well, but it still feels like it has some maturing to do.
Overall, the SearchStax Site Search product works well, but it still feels like it has some maturing to do.
What problems is the product solving and how is that benefiting you?
SearchStax solved a major problem for us when we needed to migrate away from our previous cloud search provider. It let us avoid spinning up and managing our own Solr instances, which made the transition much smoother.
Intuitive Interface and Perfect Cloud Index Uptime
What do you like best about the product?
The interface is intuitive and the cloud uptime of our indexes has been perfect.
What do you dislike about the product?
No dislikes so far. We haven’t encountered issues at all.
What problems is the product solving and how is that benefiting you?
By keeping our sitecore indexes in the cloud and very manageable, we can be sure our indexes are always up and reliably accessed as well as easily maintained in the back end.
Easy to Use and Reliable with Minimal Downtime
What do you like best about the product?
Ease of use, generally no down time, easy to interact with interface
What do you dislike about the product?
The cost is a bit high, and seems like we are limited in how we can scale down our deployments even though we don't generally approach the resource limits.
What problems is the product solving and how is that benefiting you?
Search index on our flagship public website
Managed Solr product eliminated biggest support issue for one of our clients
What do you like best about the product?
Ability to rely on SearchStax's managed Solr offering, rather than managing Solr on our own.
What do you dislike about the product?
Design and branding seems clunky compared to competitors like Algolia.
What problems is the product solving and how is that benefiting you?
We manage a web application for one of our clients that has grown significantly in the amount of content hosted and traffic received. As this growth continued, their top support issue became "Solr is down". We initially ran our own Solr instance and managed it on the application server, but began looking for a partner who had expertise in this area who could handle the Solr challeng going forward.
Robust Tool with a Steep Learning Curve
What do you like best about the product?
I like that you can integrate SearchStax on your website once and then do the real fine tuning through the Dashboard. Karan was able to hop on quickly and help us resolve an issue that we had on launch day. It was nice to have a simulation of our search results built into the dashboard as well for troubleshooting.
What do you dislike about the product?
The code library and documentation is hard to follow, especially if you're on a quick timeline. I'd love to see more accessibility options built into the code and examples along with more clarity on what each component can do and how you can mix and match. Short form videos might be helpful or more hands on dev support.
What problems is the product solving and how is that benefiting you?
We decided on SearchStax because of it's ability to consume/crawl a ton of websites. We also purchased it over others because of positive accessibility audit results. The built in filters are a huge time saver.
Effortless Search Management with Reliable Scalability, Minor Learning Curve
What do you like best about the product?
I like how SearchStax makes search management simple and efficient, with great scalability and reliability
What do you dislike about the product?
Some advanced configurations can be a bit complex at first, but the documentation helps once you get familiar with it.
What problems is the product solving and how is that benefiting you?
It solves the challenge of maintaining a high-performing search experience for our users, allowing us to focus more on content and less on technical upkeep.
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