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    SearchStax Managed Search for Apache Solr on AWS

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    Self-managed Solr is complex, unreliable, and slows innovation. Managed Search delivers built-in compliance and reliability so you release faster, cut risk, and make search predictable. SLA-backed uptime and automated operations free your talent from infrastructure work so you can scale with confidence.

    Overview

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    Search is vital, but self-managed Solr is laborious and drains IT resources. DIY administration creates an operational burden that slows releases, raises costs, and increases compliance risk. You should not waste cycles patching, scaling, and troubleshooting clusters when you could reclaim valuable time and focus on innovation, not search infrastructure. Managed Search gives you the full power of Apache Solr without the grind of running it yourself. Keep every schema, analyzer, and tuning control while offloading provisioning, patching, monitoring, and upgrades. Reliability and data security come standard with automated backups and tiered disaster recovery. Behind the scenes, clusters run on Amazon EC2 with EBS storage, tie into Amazon S3 for ingestion and backup workflows, and are monitored through Amazon CloudWatch. All of it is administered for you, so you do not spend cycles managing infrastructure or planning capacity. Environments stay secure with IAM and VPC networking, and SLA-backed availability keeps applications stable under load. The result is operational agility, less time on upkeep, more time building. With Amazon Bedrock, Solr serves as the retrieval layer for Retrieval Augmented Generation (RAG), combining vector indexing with hybrid keyword+semantic queries for both precision and explainability. Embeddings can also be trained and deployed through Amazon SageMaker, then streamed into Solr through JSON APIs. Real-time updates flow in from Amazon Kinesis or Kafka, while Amazon Redshift datasets can be surfaced as fast, application-ready search. By accelerating AI projects with these integrations, innovators gain an auditable retrieval foundation without the overhead of DIY ops or the risk of vendor lock-in. By staying open, explainable, and fully managed on AWS, Managed Search gives innovators an auditable retrieval foundation for AI and data-driven applications without the drag of DIY ops or the risk of vendor lock-in. Search shifts from being a liability cost center to a predictable asset. Release cycles speed up, compliance and data security are built in, and uptime is backed by SLAs. Audit preparation takes less effort, brand risk is reduced, and engineering hours shift to growth initiatives. Teams avoid technical debt by offloading infrastructure work, giving talent more room to innovate and scale. Budgeting is straightforward through AWS Marketplace with private offers that simplify procurement and consolidate billing. Reliability, data security, and compliance are non-negotiable in healthcare, financial services, higher education, and government. Managed Search powers patient portals, digital campuses, and secure content platforms, where every deployment is audit-ready with built-in SOC 2, HIPAA, and ISO 27001. Encryption, RBAC, audit logging, and regional residency come standard, giving regulated and digital-native teams a secure path to scale search-driven applications without draining scarce talent. Apache Solr is built on the Apache Lucene library, the same core technology that underpins Elasticsearch. This managed Solr service brings proven open-source power to AWS with enterprise reliability, built-in compliance, and audit-ready scale. You retain full control of schema, analyzers, and tuning while avoiding DIY overhead and vendor lock-in, delivering search-driven applications with confidence.

    Highlights

    • Reliability and compliance built in: Get SLA-backed uptime, automated backups, and disaster recovery without DIY scripts. Every deployment includes SOC 2, HIPAA, and ISO 27001, so clusters are audit-ready from the start and stay aligned with enterprise security standards.
    • Operational agility without the overhead: Skip provisioning, patching, and capacity planning. Clusters run on Amazon EC2 with EBS, tie into S3 for ingestion, and stream metrics into CloudWatch. You get the same Solr controls for schema and analyzers, but without the day-to-day grind of infrastructure management.
    • AI-ready search foundation: Add vector indexing and hybrid search without standing up a new stack. Push embeddings from SageMaker or Bedrock, keep data fresh with Kinesis or Kafka, and surface Redshift datasets in Solr for low-latency lookups. Solr becomes an open, auditable retrieval layer for your AI and data projects.

    Details

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    Deployed on AWS

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    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
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    Pricing

    SearchStax Managed Search for Apache Solr on AWS

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    ndc16_aws_platinum
    NDC16 Cluster with Platinum Support Plan
    $15,708.00

    Vendor refund policy

    Contact support@searchstax.com  with any billing questions.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Support is included with every subscription. Customers receive 24x7 ticketing support, access to product documentation, and escalation paths for production-impacting issues. Enterprise customers can add premium support tiers that include dedicated technical account managers, proactive monitoring, and guidance for scaling search workloads.

    Support Portal: https://www.searchstax.com/docs/searchstax-cloud-support-guide/ 

    Email: support@searchstax.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Customer reviews

    Ratings and reviews

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    158 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Higher Education

    Robust Tool with a Steep Learning Curve

    Reviewed on Oct 31, 2025
    Review provided by G2
    What do you like best about the product?
    I like that you can integrate SearchStax on your website once and then do the real fine tuning through the Dashboard. Karan was able to hop on quickly and help us resolve an issue that we had on launch day. It was nice to have a simulation of our search results built into the dashboard as well for troubleshooting.
    What do you dislike about the product?
    The code library and documentation is hard to follow, especially if you're on a quick timeline. I'd love to see more accessibility options built into the code and examples along with more clarity on what each component can do and how you can mix and match. Short form videos might be helpful or more hands on dev support.
    What problems is the product solving and how is that benefiting you?
    We decided on SearchStax because of it's ability to consume/crawl a ton of websites. We also purchased it over others because of positive accessibility audit results. The built in filters are a huge time saver.
    Dinali W.

    Effortless Search Management with Reliable Scalability, Minor Learning Curve

    Reviewed on Oct 28, 2025
    Review provided by G2
    What do you like best about the product?
    I like how SearchStax makes search management simple and efficient, with great scalability and reliability
    What do you dislike about the product?
    Some advanced configurations can be a bit complex at first, but the documentation helps once you get familiar with it.
    What problems is the product solving and how is that benefiting you?
    It solves the challenge of maintaining a high-performing search experience for our users, allowing us to focus more on content and less on technical upkeep.
    Telecommunications

    Effortless Search Management with Excellent Support, But Pricing and Usability Could Improve

    Reviewed on Oct 28, 2025
    Review provided by G2
    What do you like best about the product?
    SearchStax makes search management effortless. The platform is easy to use, integrates quickly, and their support team is outstanding. It’s a game changer for marketing and development teams alike.
    What do you dislike about the product?
    While SearchStax offers great support and features, the pricing can be steep for smaller teams. Some users find the dashboard unintuitive and the configuration process a bit complex, especially for non-technical users.
    What problems is the product solving and how is that benefiting you?
    SearchStax solves the challenge of delivering fast, relevant, and customizable search experiences without needing deep technical expertise. It empowers marketing teams to optimize search independently, improves user engagement through smarter results, and saves time by simplifying Solr management. This has helped us enhance customer satisfaction and streamline internal workflows.
    Information Technology and Services

    Absolutely Love This Software!

    Reviewed on Oct 28, 2025
    Review provided by G2
    What do you like best about the product?
    I like that when there's a ticket created by other teams in my company, it's very easy to loop in people from other teams and they can just reply to the mail notification if they don't have the access to SS tickets and it will still be captured by the system
    What do you dislike about the product?
    Perhaps the UI can be improved and make the interface more lively rather than mostly white
    What problems is the product solving and how is that benefiting you?
    SearchStax has been instrumental in addressing several recurring challenges in our incident and escalation workflows, particularly around indexing reliability, performance bottlenecks, and proactive monitoring.
    Computer Software

    Excellent Incident Tracking and Support for Escalation Workflows

    Reviewed on Oct 24, 2025
    Review provided by G2
    What do you like best about the product?
    SearchStax provides strong support for incident tracking and post-incident review, which is valuable for escalation workflows that related to my role.
    What do you dislike about the product?
    I would expect fewer recurring issues over time, but this might be dependent on the tiering, which can result in slower prioritization or resolution for certain incidents
    What problems is the product solving and how is that benefiting you?
    As part of the Incident & Escalation Management team, I don’t use SearchStax directly for product innovation. However, it plays a critical role as a third-party infrastructure service—used by platforms like XM Cloud—so when issues arise, SearchStax’s integration and responsiveness directly impact how we manage escalations, track incidents, and conduct post-incident reviews
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