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    SearchStax Managed Search for Apache Solr on AWS

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    Self-managed Solr is complex, unreliable, and slows innovation. Managed Search delivers built-in compliance and reliability so you release faster, cut risk, and make search predictable. SLA-backed uptime and automated operations free your talent from infrastructure work so you can scale with confidence.

    Overview

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    Search is vital, but self-managed Solr is laborious and drains IT resources. DIY administration creates an operational burden that slows releases, raises costs, and increases compliance risk. You should not waste cycles patching, scaling, and troubleshooting clusters when you could reclaim valuable time and focus on innovation, not search infrastructure. Managed Search gives you the full power of Apache Solr without the grind of running it yourself. Keep every schema, analyzer, and tuning control while offloading provisioning, patching, monitoring, and upgrades. Reliability and data security come standard with automated backups and tiered disaster recovery. Behind the scenes, clusters run on Amazon EC2 with EBS storage, tie into Amazon S3 for ingestion and backup workflows, and are monitored through Amazon CloudWatch. All of it is administered for you, so you do not spend cycles managing infrastructure or planning capacity. Environments stay secure with IAM and VPC networking, and SLA-backed availability keeps applications stable under load. The result is operational agility, less time on upkeep, more time building. With Amazon Bedrock, Solr serves as the retrieval layer for Retrieval Augmented Generation (RAG), combining vector indexing with hybrid keyword+semantic queries for both precision and explainability. Embeddings can also be trained and deployed through Amazon SageMaker, then streamed into Solr through JSON APIs. Real-time updates flow in from Amazon Kinesis or Kafka, while Amazon Redshift datasets can be surfaced as fast, application-ready search. By accelerating AI projects with these integrations, innovators gain an auditable retrieval foundation without the overhead of DIY ops or the risk of vendor lock-in. By staying open, explainable, and fully managed on AWS, Managed Search gives innovators an auditable retrieval foundation for AI and data-driven applications without the drag of DIY ops or the risk of vendor lock-in. Search shifts from being a liability cost center to a predictable asset. Release cycles speed up, compliance and data security are built in, and uptime is backed by SLAs. Audit preparation takes less effort, brand risk is reduced, and engineering hours shift to growth initiatives. Teams avoid technical debt by offloading infrastructure work, giving talent more room to innovate and scale. Budgeting is straightforward through AWS Marketplace with private offers that simplify procurement and consolidate billing. Reliability, data security, and compliance are non-negotiable in healthcare, financial services, higher education, and government. Managed Search powers patient portals, digital campuses, and secure content platforms, where every deployment is audit-ready with built-in SOC 2, HIPAA, and ISO 27001. Encryption, RBAC, audit logging, and regional residency come standard, giving regulated and digital-native teams a secure path to scale search-driven applications without draining scarce talent. Apache Solr is built on the Apache Lucene library, the same core technology that underpins Elasticsearch. This managed Solr service brings proven open-source power to AWS with enterprise reliability, built-in compliance, and audit-ready scale. You retain full control of schema, analyzers, and tuning while avoiding DIY overhead and vendor lock-in, delivering search-driven applications with confidence.

    Highlights

    • Reliability and compliance built in: Get SLA-backed uptime, automated backups, and disaster recovery without DIY scripts. Every deployment includes SOC 2, HIPAA, and ISO 27001, so clusters are audit-ready from the start and stay aligned with enterprise security standards.
    • Operational agility without the overhead: Skip provisioning, patching, and capacity planning. Clusters run on Amazon EC2 with EBS, tie into S3 for ingestion, and stream metrics into CloudWatch. You get the same Solr controls for schema and analyzers, but without the day-to-day grind of infrastructure management.
    • AI-ready search foundation: Add vector indexing and hybrid search without standing up a new stack. Push embeddings from SageMaker or Bedrock, keep data fresh with Kinesis or Kafka, and surface Redshift datasets in Solr for low-latency lookups. Solr becomes an open, auditable retrieval layer for your AI and data projects.

    Details

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    Deployed on AWS

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    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
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    Pricing

    SearchStax Managed Search for Apache Solr on AWS

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    ndc16_aws_platinum
    NDC16 Cluster with Platinum Support Plan
    $15,708.00

    Vendor refund policy

    Contact support@searchstax.com  with any billing questions.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Support is included with every subscription. Customers receive 24x7 ticketing support, access to product documentation, and escalation paths for production-impacting issues. Enterprise customers can add premium support tiers that include dedicated technical account managers, proactive monitoring, and guidance for scaling search workloads.

    Support Portal: https://www.searchstax.com/docs/searchstax-cloud-support-guide/ 

    Email: support@searchstax.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Customer reviews

    Ratings and reviews

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    147 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Ranjini R.

    SearchStax helps you deliver the right search experience on your website

    Reviewed on Aug 18, 2025
    Review provided by G2
    What do you like best about the product?
    SearchStax Site Search stands out for its user-friendly design. The intuitive interface makes it easy for non-technical users, digital marketers, and agencies to navigate and manage. It’s especially valuable during time-sensitive events or campaigns, allowing marketing teams to quickly implement website changes without lengthy development cycles. The platform strikes an excellent balance, offering the right level of flexibility for both developers and non-developers alike.
    What do you dislike about the product?
    Nothing specific since every product evolves as we provide feedback.
    What problems is the product solving and how is that benefiting you?
    SearchStax addresses several key challenges for us:

    - Simplifies search management: It removes the complexity of managing and optimizing on-site search, making it accessible for technical and non-technical users.

    - Faster content updates: Marketing teams can quickly update search results and relevance for campaigns or new content without waiting for development resources.

    - Improves user experience: By delivering relevant and accurate search results, it helps our website visitors find what they need faster, increasing engagement and satisfaction.

    - Reduces IT dependency and lengthy development cycles: The intuitive interface and built-in tools minimize our reliance on developers for daily search adjustments.

    - Provides actionable insights: Search analytics help us understand user needs, allowing us to continuously enhance our content and offerings.

    Overall, SearchStax has made our search experience more agile, efficient, and user-focused, benefiting both our team and website visitors.
    Hospital & Health Care

    SearchStax Site Search & Managed Search

    Reviewed on Aug 12, 2025
    Review provided by G2
    What do you like best about the product?
    What I like best about SearchStax is that it makes search management straightforward. Our IT team no longer has to maintain Solr, and my team can adjust the search experience without relying on developers. We can update results, run promotions, and review search analytics quickly, which helps us respond to user needs more efficiently.
    What do you dislike about the product?
    There’s a bit of a learning curve in figuring out how different tweaks affect the search results, but once you get familiar with it, the process becomes much smoother.
    What problems is the product solving and how is that benefiting you?
    SearchStax enables a faster, more relevant search experience while removing the need for our IT team to manage Solr. My team can adjust the search experience without involving developers, which makes it easier to keep content and results aligned with user needs. The analytics tools also help us understand search behavior and identify areas where the site can be improved.
    Higher Education

    Great web partner

    Reviewed on Aug 06, 2025
    Review provided by G2
    What do you like best about the product?
    SearchStax has been a really strong addition to our digital infrastructure, particularly in improving the on site search experience across PLNU. SearchStax provides a noticeable upgrade over other default CMS search tools, allowing for more relevant, accurate, and user friendly results.
    What do you dislike about the product?
    The UI for backend configuration and analytics aren't always intuitive. While the tool offers great flexibility, it can take time to understand how to fully leverage features like relevance tuning or custom ranking logic.
    What problems is the product solving and how is that benefiting you?
    I would say the search capabilities and overall support have also made a real difference. Students searching for “dorms” can be directed to “Residential Life,” and results for majors or faculty are more logically grouped. This helps create a smoother and more intuitive experience for users.
    Leo A.

    Searchstax Surpassed My Expectations - A Developer’s Take

    Reviewed on Aug 06, 2025
    Review provided by G2
    What do you like best about the product?
    As we approach the one-year milestone of our Searchstax implementation, we've had time to reflect on just how transformative the platform has been - not just in terms of enhancing search, but in how it’s empowered our broader digital strategy. What started as a quest for better relevance and control over search results has evolved into something much more dynamic. The most powerful part of Searchstax is that search isn’t static - it’s fluid. And that fluidity has enabled us to push the boundaries of what’s possible.

    One of the standout strengths of the platform has been its robust API capabilities. We’ve been able to integrate Searchstax deeply into our ecosystem, going far beyond the standard out-of-the-box implementation. In fact, one of our most exciting innovations this year has been incorporating Searchstax directly into our AI-powered chatbot experience. Through the API, we’ve enabled the bot to pull live search results, refining context based on user input, and provide conversational responses that feel genuinely useful - all driven by real-time, query-aware search intelligence.

    The Searchstax APIs have been remarkably flexible and developer-friendly, allowing us to query the index, apply custom filters, and handle facets dynamically within the chatbot framework. But beyond the technical wins, what we’ve really embraced is the mindset shift. With Searchstax, we’re not limited to periodic search updates - we’re living in a continuous improvement loop. As our content evolves, as user behavior shifts, and as our chatbot grows smarter, we’re able to fine-tune the underlying search mechanics quickly and confidently.
    What do you dislike about the product?
    One area that initially posed some friction was the user interface. In earlier versions, the GUI felt a bit clunky and less intuitive for non-technical users, which sometimes slowed down configuration and onboarding. However, to Searchstax’s credit, the platform has since undergone a noticeable transformation. The new UI is far more streamlined, responsive, and user-friendly - a reflection of their clear investment in product usability.

    Searchstax has been very responsive to feedback, especially the critical kind. Any time we've raised concerns, whether it was about usability, feature limitations, or performance questions, their team has been quick to engage, listen, and act. In some cases, we've even seen fixes or improvements rolled out within hours or days of our input. That kind of agility and willingness to evolve based on real user experiences speaks volumes about their commitment to the platform - and to their customers.
    What problems is the product solving and how is that benefiting you?
    SearchStax is solving critical challenges around search relevance, scalability, and cross-domain integration - all of which have had a meaningful impact on our user experience. Prior to implementation, we faced difficulties delivering consistent, high-quality search across multiple web properties. Managing search configurations separately for each domain was inefficient and limited our ability to optimize holistically. SearchStax gave us a unified, flexible platform that allows us to manage and fine-tune search behavior across multiple domains from a central interface, streamlining oversight and drastically improving consistency.

    Additionally, the platform's powerful APIs enabled us to go beyond traditional search use cases - most notably by integrating directly with our AI-powered chatbot, which now delivers contextual, real-time search responses across all supported domains. We’ve also seen steady platform evolution, from major UI improvements to a high level of responsiveness from their support team when we’ve provided feedback. What makes SearchStax truly stand out is its adaptability - we’re not locked into a rigid solution. Instead, we have a platform that continues to grow with us, turning search into an intelligent, scalable, and dynamic part of our digital strategy.
    Financial Services

    We use SearchStax for Sitecore search indexing

    Reviewed on Aug 05, 2025
    Review provided by G2
    What do you like best about the product?
    Search indexing for content management system like Sitecore is very efficient and reliable, no issue and no management needed since we engaged and integrated.
    What do you dislike about the product?
    Nothing we can thinking about or experienced that we wouldn't like SearchStax.
    What problems is the product solving and how is that benefiting you?
    SearchStax manages our Sitecore CMS search indexing and enable CMS efficiency and website performance.
    View all reviews