AEC is an enhanced outbound voice dialer platform, that natively integrates with Amazon Connect by leveraging its Agent skilling and voice infrastructure. It provides real-time lead filtering, segmentation, prioritization and scheduling. This helps significantly improve right party connect (RPC) and agent efficiency which aligns with business goals.

Amazon EC2 running Microsoft Windows Server is a fast and dependable environment for deploying applications using the Microsoft Web Platform. Amazon EC2 enables you to run any compatible Windows-based solution on AWS' high-performance, reliable, cost-effective, cloud computing platform. Common Windows use cases include Enterprise Windows-based application hosting, website and web-service hosting, data processing, media transcoding, distributed testing, ASP.NET application hosting, and any other application requiring Windows software.