Teramind - BYOL

What do you like best about the product?

Teramind is reliable & provides excellent visibility to users in recording sessions with a detailed analytics to move in a situation that carry forward our needs. I was most particular about the analytics which is very accurate & must win idea with the techniques developed.

What do you dislike about the product?

The platform with learning dimension, enhanced risks should be resolved for free flow of compliance & risk potentiality for security policies. Then ITM would be strong in compliance & policy enforcement for any security concerns.

What problems is the product solving and how is that benefiting you?

For monitoring, policy enforcement, compliance & risk for the security needs. The major part of that we do is risk stabilizing in any situation for the better security structure.

What do you like best about the product?

Teramind is user-friendly and makes it easy to monitor remote employees.

What do you dislike about the product?

There is nothing that is not helpful about Teramind.

What problems is the product solving and how is that benefiting you?

Teramind allows the company to easily research who performed a given action. The screen recording allows us to address issues with confidence that we have the correct information and we are not relying on theory or hunches.

What do you like best about the product?

One of the most valuable aspects of Teramind is its behavior alerts and customizable policies. These tools allow us to monitor communications, track potentially risky behavior, and understand overall employee sentiment. The system helps maintain transparency while still respecting user privacy when configured properly. In addition, the session recording and remote desktop access features have made it much easier to identify and resolve issues quickly when employees experience technical problems.

What do you dislike about the product?

Although Teramind is highly capable, the user interface can be difficult to navigate, especially for new administrators. There are many options, settings, and modules, which can make setup and day-to-day management more complex than necessary. Customizing reports and filtering data across a large number of endpoints can also be slow at times. Making the dashboard easier to use and improving overall performance would be a meaningful improvement.

What problems is the product solving and how is that benefiting you?

Our company selected Teramind after researching several employee monitoring and endpoint visibility platforms. We needed a solution that could help us identify insider threats, support compliance, and allow our information technology team to troubleshoot issues remotely. Teramind stood out due to the depth of its features and the flexibility it offers. It seemed like the best tool available for the type of visibility and control we required.

What do you like best about the product?

The ability to set up rules and alerts which is so simple

What do you dislike about the product?

Everything works out really well for our use case

What problems is the product solving and how is that benefiting you?

Managing productivity

What do you like best about the product?

Support and follow up is solid and consistent.

What do you dislike about the product?

It has a couple bugs remaining to fix such as the licenses assigned might cause issues in monitoring, but nothing too serious.

What problems is the product solving and how is that benefiting you?

Employee monitoring and behavior alerts.