Sold by: Paessler GmbH
Deployed on AWS
AWS Free Tier
PRTG monitors all the systems, devices, traffic, and applications in your IT infrastructure.
4.6
Overview
PRTG monitors all the systems, devices, traffic, and applications in your IT infrastructure. Everything is included, there is no need for additional plugins or downloads! PRTG is a powerful and easy-to-use solution, which is suitable for businesses of all sizes. Should you be interested in a PRTG Server hosted by Paessler, please find out more on https://www.paessler.com/prtg-hosted-monitor .
Highlights
- "SNMP: ready-to-use and custom options WMI and Windows Performance Counters SSH: for Linux/Unix and macOS systems Traffic analysis using flow protocols or packet sniffing HTTP requests REST APIs returning XML or JSON Ping, SQL, and many more"
- "Create dashboards with the PRTG map designer, and integrate all your network components using more than 300 different map objects such as device and status icons, traffic charts, top lists, and more. "
- PRTG comes with many built-in mechanisms for notifications, such as email, push, or HTTP requests. With our free apps for Android and iOS, you can get push notifications delivered directly to your phone.
Details
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Delivery method
Delivery option
64-bit (x86) Amazon Machine Image (AMI)
Latest version
Operating system
Win2022 1809
Deployed on AWS
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
This product is available free of charge. Free subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
If you are an AWS Free Tier customer with a free plan, you are eligible to subscribe to this offer. You can use free credits to cover the cost of eligible AWS infrastructure. See AWS Free Tier for more details. If you created an AWS account before July 15th, 2025, and qualify for the Legacy AWS Free Tier, Amazon EC2 charges for Micro instances are free for up to 750 hours per month. See Legacy AWS Free Tier for more details.
Vendor refund policy
Please check our terms and conditions: https://www.paessler.com/terms-conditions
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Additional details
Usage instructions
- Launch the product via 1-click.
- Find the instance in the AWS console and copy the instance's public IP from the details there.
- Access the application via web browser with the public ip of your instance http://public_ip (NOTE: Has to be HTTP, not HTTPS; for setting up SSL please see https://www.paessler.com/manuals/prtg/using_your_own_ssl_certificate )
- Login using the username 'prtgadmin' and for the password use the the instance_id of the instance with a capital I at the beginning as the password. e.g. I-1234 instead of i-1234
- To receive notifications from PRTG, please change the email for the prtgadmin account by going to Setup - Account Settings - My Account (Optional)
- There you can also change the password for your PRTG installation if you'd like. (Optional)
- For all other directions about using your instance, please refer to our user manual https://www.paessler.com/manuals/prtg . There are also lots of videos on https://www.paessler.com/learn/videos explaining several aspects of PRTG.
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Mayank R.
Clear Real-Time Monitoring and Instant Alerts with Paessler PRTG
Reviewed on Feb 05, 2026
Review provided by G2
What do you like best about the product?
What I like best about Paessler PRTG is that it gives me a clear, real-time view of our entire IT environment in one place. Instead of constantly checking different systems, I get instant alerts when something goes wrong, which helps me fix issues before they become bigger problems. I also appreciate how easy it was to implement — the setup and network discovery made getting started fairly smooth without too much complexity. The dashboards and performance graphs make troubleshooting much faster and less stressful. In addition, whenever we needed help, Paessler customer support has been responsive and helpful, which has made our overall experience much better.
What do you dislike about the product?
The interface isn’t always very user-friendly, so it can take a while to locate what you need. On top of that, the sensor-based licensing can be confusing and may become expensive as our monitoring needs grow. Overall, it’s a powerful tool, but it still requires some effort to learn and to manage properly.
What problems is the product solving and how is that benefiting you?
Paessler PRTG addresses our challenge of having limited visibility into our network and systems. It provides real-time alerts when issues arise, allowing us to resolve them before they turn into major outages. As a result, we’ve reduced downtime, spent less time troubleshooting, and kept our IT environment running more smoothly overall.
Mahesh K.
Paessler PRTG: Quick Setup, Powerful Sensors, and Clear Infrastructure Dashboards
Reviewed on Feb 05, 2026
Review provided by G2
What do you like best about the product?
Here are a few things I love about Paessler PRTG.
First, it offers a wide variety of sensors and is quick and easy to set up. I use it to monitor Salesforce integration, Power Bi dashboards, server uptime, network bandwidth on OEM partner links, and cloud resources for the sales team.
Second, it requires minimal to no coding, and the configuration is straightforward thanks to the drag-and-drop options. This makes it simple to track key KPIs and helps me avoid last-minute issues when I’m preparing for QBRs. The Maps feature is especially valuable because it gives a clear, visual view of the entire infrastructure.
Finally, the dashboards are great to bring into meetings with sales leads. They save time by reducing manual monitoring, and the auto-discovery feature makes onboarding new devices easy and fast.
First, it offers a wide variety of sensors and is quick and easy to set up. I use it to monitor Salesforce integration, Power Bi dashboards, server uptime, network bandwidth on OEM partner links, and cloud resources for the sales team.
Second, it requires minimal to no coding, and the configuration is straightforward thanks to the drag-and-drop options. This makes it simple to track key KPIs and helps me avoid last-minute issues when I’m preparing for QBRs. The Maps feature is especially valuable because it gives a clear, visual view of the entire infrastructure.
Finally, the dashboards are great to bring into meetings with sales leads. They save time by reducing manual monitoring, and the auto-discovery feature makes onboarding new devices easy and fast.
What do you dislike about the product?
Sensor-based licensing can get expensive as the network grows, because adding more sensors means purchasing additional packs. Over time, it starts to feel costly compared with unlimited licensing models.
The reporting is solid overall, but it isn’t very flexible for custom exports. Custom reports often need extra tweaks or scripts to get them into the right format, which can be time-consuming, especially for commission or quota reporting.
On the mobile app, notifications can lag during peak times, and although it’s rare, alerts can occasionally be missed. The interface also feels a bit outdated compared to more modern tools, which makes the overall experience less polished.
The reporting is solid overall, but it isn’t very flexible for custom exports. Custom reports often need extra tweaks or scripts to get them into the right format, which can be time-consuming, especially for commission or quota reporting.
On the mobile app, notifications can lag during peak times, and although it’s rare, alerts can occasionally be missed. The interface also feels a bit outdated compared to more modern tools, which makes the overall experience less polished.
What problems is the product solving and how is that benefiting you?
Before implementing PRTG, we handled network issues in a mostly reactive way. Frequent server crashes, failed Salesforce syncs, and bandwidth constraints would interrupt dashboards and disrupt sales activities. Troubleshooting often felt chaotic and time-consuming, especially during review periods.
PRTG brought everything into a single, centralized view and introduced proactive alerts, allowing us to address problems before they escalated. This automation reduced downtime by approximately 40% and enhanced the reliability of the reports the sales team relies on. It also helped us standardize onboarding through SOPs and supported broader process-efficiency efforts across the organization. Overall, it shifted our focus away from constant monitoring and toward more meaningful analysis, and it has proven highly cost-effective for a mid-sized organization.
PRTG brought everything into a single, centralized view and introduced proactive alerts, allowing us to address problems before they escalated. This automation reduced downtime by approximately 40% and enhanced the reliability of the reports the sales team relies on. It also helped us standardize onboarding through SOPs and supported broader process-efficiency efforts across the organization. Overall, it shifted our focus away from constant monitoring and toward more meaningful analysis, and it has proven highly cost-effective for a mid-sized organization.
Vishal Kumar M.
Clear, Reliable Network Monitoring from a Single Dashboard
Reviewed on Feb 05, 2026
Review provided by G2
What do you like best about the product?
What I like most about Paessler PRTG is the visibility it gives into network and system health from a single dashboard. Most of the common monitoring use cases are available out of the box, and the alerting helps catch issues early instead of finding out when something breaks. For regular, day-to-day monitoring, it works reliably and doesn’t need a lot of manual effort once the setup is done. The implementation was fairly smooth in my case, and after that it’s been easy to use on a regular basis. Integrations are simple enough to work with, and overall it’s been a dependable tool for our monitoring needs.
What do you dislike about the product?
One thing that could be improved is the initial setup and configuration, which can feel a bit overwhelming at first, especially for users who are not very technical. It takes some time to fine-tune alerts properly to avoid unnecessary notifications. The interface, while functional, could also be more intuitive in certain areas, particularly when navigating more detailed settings.
What problems is the product solving and how is that benefiting you?
Paessler PRTG helps solve the problem of having to monitor multiple systems and devices separately. Instead of manually checking different tools or dashboards, it provides a centralized view of network and system health. This makes it easier to identify issues early, respond faster to incidents, and reduce downtime. Overall, it improves visibility and saves time compared to more manual monitoring approaches.
Prerna P.
PRTG: Monitoring with Customizable Dashboards and Fast Alerts
Reviewed on Jan 28, 2026
Review provided by G2
What do you like best about the product?
PRTG has been a game-changer for monitoring our critical systems. The customizable dashboards are super helpful, giving us instant visibility into what's mattering most. Setup was a breeze - even for non-techies. The sensors are flexible and cover all our needs. Alerts come through promptly, helping us stay on top of issues. Highly recommend PRTG for anyone looking for reliable monitoring and alerting!
What do you dislike about the product?
Sometimes the UI gets lagged. So it can be improved there
What problems is the product solving and how is that benefiting you?
Paessler PRTG solves monitoring and alerting challenges, helping me stay on top of critical systems 😊. It's enabling proactive issue detection, faster troubleshooting, and improved uptime. This means reduced stress and more efficient incident response.
AdinathBhokare
Centralized dashboard has improved server monitoring and now reduces downtime for our team
Reviewed on Jan 28, 2026
Review provided by PeerSpot
What is our primary use case?
We use PRTG Network Monitor to monitor our sensors. We created a dashboard for our particular sensors which is critical, and those sensors show in the same dashboard. Whenever they do fail, it shows in red.
What is most valuable?
PRTG Network Monitor offers a single-pane dashboard where we can monitor all the servers on one single screen. We can monitor all the servers with a single eye, which helps our team to detect a failed server quickly. Earlier we used to monitor those servers manually one after each, but now we can monitor those servers in a single dashboard easily. This saves our team time checking each server manually, which in turn also reduces downtime.
What needs improvement?
The reporting features look very technical and that can be improved. If they can change the report so everyone can understand it, that would be helpful.
For how long have I used the solution?
I have been working in this field for about a decade, more than 10 years.
What do I think about the stability of the solution?
I have not experienced any stability issues.
What do I think about the scalability of the solution?
I have not experienced any scalability issues.
How are customer service and support?
As of now, we have not required any support to date.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I am not certain which previous solutions were used, as that is taken care of by the administrator team.
Which other solutions did I evaluate?
I believe the team evaluated some options, including Splunk.
What other advice do I have?
I recommend that others can definitely go with PRTG Network Monitor for monitoring their sensors or servers. I would rate this product 9 out of 10.