I use PRTG Network Monitor for network monitoring, specifically monitoring the capacity of the WAN connections.
PRTG Network Monitor Freeware
Paessler GmbHExternal reviews
157 reviews
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Awsome automation tool for cloud and network monitoring
What do you like best about the product?
It is best in carrying out its own steup faster by automatically finds network and routers
It is very good in controlling numberous number os sensors and hadle it easily
It is very flexible and support 3rd party protocos and interfaces
It is very good in controlling numberous number os sensors and hadle it easily
It is very flexible and support 3rd party protocos and interfaces
What do you dislike about the product?
It definately requires training and skill personnel for using this software
It requires huge about of storeage space
The performance of tool might get compromised due to controlling/handling large number of sensors
It requires huge about of storeage space
The performance of tool might get compromised due to controlling/handling large number of sensors
What problems is the product solving and how is that benefiting you?
As being an IT admin, it is very much necessary to maintain server and monitor it. PRTG made the life easier in maintaining and monitoring our company server with ease
Its notification feature is best, as it is very much required to get the notification any time to immediately take the actions and reduce the risk
It is best in generating its own dashboards which helps to understand and represent professionally
Its notification feature is best, as it is very much required to get the notification any time to immediately take the actions and reduce the risk
It is best in generating its own dashboards which helps to understand and represent professionally
Has delivered accurate WAN capacity insights but needs better dashboard customization for complex data
What is our primary use case?
What is most valuable?
PRTG Network Monitor is perhaps the most accurate tool we have used to monitor the capacity of the WAN connection.
Real-time notifications in PRTG Network Monitor are effective in reducing response time; it's a very good product on this point.
The reporting capabilities in PRTG Network Monitor are good. Both built-in reporting and notification features are good for us, and we are utilizing these features, which are satisfying us.
What needs improvement?
Customization is not the biggest advantage of PRTG Network Monitor, though it remains the most accurate tool.
Customization options are limited when creating a dashboard with specific needs.
The most significant disadvantage of PRTG Network Monitor is that the dashboard for NetFlow is not user-friendly at all.
The dashboard for NetFlow in PRTG Network Monitor presents data in a complex way, making it difficult to extract the information needed.
For how long have I used the solution?
I have been using PRTG Network Monitor for almost 10 years now. While I don't remember the exact start date, it has been a long time.
What do I think about the stability of the solution?
PRTG Network Monitor is a completely stable product. We haven't needed vendor support for the last three years, which demonstrates the product's stability.
What do I think about the scalability of the solution?
PRTG Network Monitor is easy to scale up and scale out, making it a scalable solution.
Which solution did I use previously and why did I switch?
I have not worked with similar tools for network monitoring; we have retired all other tools except PRTG Network Monitor.
How was the initial setup?
The installation of PRTG Network Monitor is very easy.
What was our ROI?
We see ROI with PRTG Network Monitor through indirect cost savings. It provides accurate data for utilization, allowing us to monitor and optimize our investments in WAN connection capacity.
What's my experience with pricing, setup cost, and licensing?
PRTG Network Monitor remains affordable until now.
Which other solutions did I evaluate?
I decided to stay with PRTG Network Monitor because Cisco Prime has been retired from the vendor and is no longer supported. There is no business need for WhatsUp since we don't require map monitoring anymore. Additionally, we are working with SD-WAN technology, which provides more monitoring capability within the solution itself, reducing the need for external tools.
What other advice do I have?
I am just a user of PRTG Network Monitor. On a scale of 1-10, I rate this solution a 7.
User friendly Paessler PRTG Monitoring tool
What do you like best about the product?
PRTG is a very informative and well structed designed dashboard. This makes it easy to monitor, simple, and effective for our IT infrastructure team. It is useful for us to track a wide range of applications, devices, and cloud services, and it also helps us to make proactive decisions and resolve the issue before users may impacts field users. These features make it more insightful into clear performance and availability.
What do you dislike about the product?
PRTG is a powerful tool; the first learning curve can be a step for a first-time user due to the vast number of features. Additionally, it is a licensing platform model based on these sensors, which makes it a more costly environment. And also, the interface feels a bit slow during a large number of deploys.
What problems is the product solving and how is that benefiting you?
Paesslet PRTG is very useful for me to identify application breakdowns the slowdowns of the application, or performance issues overall in the applications in the real world. It was difficult to figure out the root cause analysis from point to point in application performance issues like downgrades, downtime. It makes it easier for me to get instant alerts and monitoring dashboards to troubleshoot much faster. And it saves me many manual efforts in monitoring since everything is automated. This helps me benefit by reducing downtime and giving better visibility of overall application health. It ensures a smoother end-user experience.
Paessler PRTG : A very simplifying and great tool for monitoring and control
What do you like best about the product?
It is very best in controlling and monitoring IT assets, infrastructure, database and more
It is very good in preparing the dashboards which helps understanding the status and very satisfying to represent
It is very ease to use which deceases the setup time
It is very good in preparing the dashboards which helps understanding the status and very satisfying to represent
It is very ease to use which deceases the setup time
What do you dislike about the product?
I personally believe the cost of license is bit in higher side
It is very changeling for new user to use this tool as it required minimum knowledge and training
It required huge amount of storage space
It is very changeling for new user to use this tool as it required minimum knowledge and training
It required huge amount of storage space
What problems is the product solving and how is that benefiting you?
It helped a lot in monitoring aspect like network and cloud monitoring which directly reduced a lot of time and resource
The best part of its feature is notification alert which provides helps to solve the issues
The setup is quick and started using the tool in just few days
It also provides the customization required as per client
The best part of its feature is notification alert which provides helps to solve the issues
The setup is quick and started using the tool in just few days
It also provides the customization required as per client
Best network monitoring tool
What do you like best about the product?
It is very helpful in monitoring our data in cloud and manages network traffics
It greatly helps in improving performance of network
it provide notification via messages or email as convenient which helps to understand issues and act accordingly anytime
It greatly helps in improving performance of network
it provide notification via messages or email as convenient which helps to understand issues and act accordingly anytime
What do you dislike about the product?
I believe the application is very costly for any startup companies
It really requires skilled technicians, which increases in training cost
It takes large amount of storage space for running its functionality
It really requires skilled technicians, which increases in training cost
It takes large amount of storage space for running its functionality
What problems is the product solving and how is that benefiting you?
It definitely helped in solving network and database monitoring issues and drastically improved network performance and speed
They provide support in serval platforms
it creates its own dashboards and represents it which helps us to understand the progress and also present it to management level
They provide support in serval platforms
it creates its own dashboards and represents it which helps us to understand the progress and also present it to management level
"Powerful, Flexible, and User-Friendly Monitoring"
What do you like best about the product?
Easy to get started — auto-discovery made setup quick and I had monitoring running within a day.
Alerts are accurate and reliable, I only get notified for real issues instead of endless false alarms.
One tool covers almost everything: servers, switches, applications, and even custom scripts.
Cost-effective, stable, and gives real-time visibility without adding unnecessary complexity.
Alerts are accurate and reliable, I only get notified for real issues instead of endless false alarms.
One tool covers almost everything: servers, switches, applications, and even custom scripts.
Cost-effective, stable, and gives real-time visibility without adding unnecessary complexity.
What do you dislike about the product?
Desktop and mobile apps could use improvements in usability.
Missing features like better syslog handling, deeper cloud integration, and easier automation.
Licensing based on sensors can get expensive quickly since one server consumes multiple sensors.
Support and roadmap updates could be more responsive.
Missing features like better syslog handling, deeper cloud integration, and easier automation.
Licensing based on sensors can get expensive quickly since one server consumes multiple sensors.
Support and roadmap updates could be more responsive.
What problems is the product solving and how is that benefiting you?
Helps identify server and network issues before they affect end users.
Saves time by consolidating bandwidth, device, and application monitoring into one tool.
Reliable alerts cut down on false positives, allowing me to focus on fixing real issues.
Improves stability and reduces downtime by giving full visibility across the environment.
Saves time by consolidating bandwidth, device, and application monitoring into one tool.
Reliable alerts cut down on false positives, allowing me to focus on fixing real issues.
Improves stability and reduces downtime by giving full visibility across the environment.
PRTG Network Monitor — Practical, fast-to-deploy monitoring for small to mid-sized ops teams
What do you like best about the product?
1. Fast time‑to‑value: automatic discovery and a large library of preconfigured sensors let you start monitoring servers, switches, interfaces and common services in hours, not days.
2. Clear, actionable visibility: intuitive dashboards, maps and dependable alerts make it easy for on‑call staff and NOC teams to spot and prioritize real issues at a glance.
3. Friendly for small teams: the Windows installer and solid documentation kept our rollout smooth — we had meaningful monitoring running the same day without hiring extra staff.
4. Reliable core functionality: uptime, bandwidth, CPU/memory and service checks are robust and help surface trends before they become incidents.
2. Clear, actionable visibility: intuitive dashboards, maps and dependable alerts make it easy for on‑call staff and NOC teams to spot and prioritize real issues at a glance.
3. Friendly for small teams: the Windows installer and solid documentation kept our rollout smooth — we had meaningful monitoring running the same day without hiring extra staff.
4. Reliable core functionality: uptime, bandwidth, CPU/memory and service checks are robust and help surface trends before they become incidents.
What do you dislike about the product?
1. Sensor‑based licensing: costs can climb quickly once you count interfaces, VMs and multiple service checks — plan your sensor estimate up front.
2. Windows‑only core: the primary deployment is Windows-centric, which can limit multi‑platform collector strategies for cloud‑first or heterogeneous environments.
3. Customization and integrations: building bespoke sensors, scripting and API workflows is more manual and less polished than some integration‑focused alternatives.
4. UX gaps in editing: map/dashboard editing can feel dated (limited undo/copy‑paste and HTML-centric tweaks), which slows iterative refinement.
2. Windows‑only core: the primary deployment is Windows-centric, which can limit multi‑platform collector strategies for cloud‑first or heterogeneous environments.
3. Customization and integrations: building bespoke sensors, scripting and API workflows is more manual and less polished than some integration‑focused alternatives.
4. UX gaps in editing: map/dashboard editing can feel dated (limited undo/copy‑paste and HTML-centric tweaks), which slows iterative refinement.
What problems is the product solving and how is that benefiting you?
1. Early detection and reduced downtime: PRTG gives reliable alerts on failing links, overloaded interfaces and resource spikes so we fix problems before users notice, lowering MTTR.
2. Centralized operational visibility: it consolidates network and server health into a single pane, simplifying troubleshooting and daily ops for a small team.
3. Practical NOC-ready displays: straightforward dashboards and maps let us present useful status views on TVs and shareable dashboards without heavy customization.
4. Cost/scale trade-off clarity: for teams that want quick, dependable monitoring with minimal staffing, PRTG delivers strong ROI — but larger or highly integrated environments should validate sensor counts, hardware sizing and API needs through a short pilot.
2. Centralized operational visibility: it consolidates network and server health into a single pane, simplifying troubleshooting and daily ops for a small team.
3. Practical NOC-ready displays: straightforward dashboards and maps let us present useful status views on TVs and shareable dashboards without heavy customization.
4. Cost/scale trade-off clarity: for teams that want quick, dependable monitoring with minimal staffing, PRTG delivers strong ROI — but larger or highly integrated environments should validate sensor counts, hardware sizing and API needs through a short pilot.
I used PRTG every day — reliable visibility and useful automation, just plan for growth
What do you like best about the product?
1. Fast to stand up: discovery gave me a working view of switches, firewalls and servers in under an hour — good for quick pilots.
2. Clear visualizations: maps and dashboards made it easy to communicate status to ops and non-technical stakeholders during weekly reviews.
3. Remote probes work: placing probes at regional sites kept polling local and kept our central server responsive over flaky WAN links.
4. Practical automation: I built a small script PRTG can run to restart a hung service; that eliminated repeated manual fixes for a known issue.
5. Useful historical data: daily/weekly reports and trends helped me validate ISP outages and plan capacity changes.
2. Clear visualizations: maps and dashboards made it easy to communicate status to ops and non-technical stakeholders during weekly reviews.
3. Remote probes work: placing probes at regional sites kept polling local and kept our central server responsive over flaky WAN links.
4. Practical automation: I built a small script PRTG can run to restart a hung service; that eliminated repeated manual fixes for a known issue.
5. Useful historical data: daily/weekly reports and trends helped me validate ISP outages and plan capacity changes.
What do you dislike about the product?
1. Sensor-based licensing can surprise you — costs rose faster than expected when we added interface counters and flow sensors.
2. The web UI can slow when many sensors or very complex dashboards are open at once; splitting dashboards helped but required extra setup.
3. Deeply custom reports required exporting data and some scripting; built-in templates cover common needs but aren’t infinitely flexible.
4. Mobile dashboards can feel sluggish loading large historic charts.
2. The web UI can slow when many sensors or very complex dashboards are open at once; splitting dashboards helped but required extra setup.
3. Deeply custom reports required exporting data and some scripting; built-in templates cover common needs but aren’t infinitely flexible.
4. Mobile dashboards can feel sluggish loading large historic charts.
What problems is the product solving and how is that benefiting you?
1. One-pane troubleshooting: I stopped hopping between tools; interface and flow stats let me find congested links and correlate them to server spikes quickly.
2. Reduced repetitive work: small automated actions handled common problems overnight, so the team could focus on higher-value incidents.
3. Strong vendor evidence: historical reports provided clear proof of multi-hour ISP outages and helped get SLA credits.
4. Fewer repetitive tickets: small automatic remediations handled common faults overnight, freeing our NOC to focus on higher-priority incidents.
5. Clear evidence for vendors: scheduled reports and historical data helped me document outages and get faster responses from ISPs
2. Reduced repetitive work: small automated actions handled common problems overnight, so the team could focus on higher-value incidents.
3. Strong vendor evidence: historical reports provided clear proof of multi-hour ISP outages and helped get SLA credits.
4. Fewer repetitive tickets: small automatic remediations handled common faults overnight, freeing our NOC to focus on higher-priority incidents.
5. Clear evidence for vendors: scheduled reports and historical data helped me document outages and get faster responses from ISPs
Versatile Monitoring for Data Engineers: Not Just for Networks
What do you like best about the product?
As a data engineer, I use PRTG nearly every day to keep tabs on both our core infrastructure and data pipelines. Its interface is straightforward—with just a bit of setup, I was monitoring API performance, message queue depths, and resource usage across hybrid cloud and on-prem environments. PRTG’s breadth of built-in sensors plus the ability to add custom ones gives me a lot of flexibility to monitor exactly what matters for our ETL processes. Integrating PRTG data into our dashboards via its API and webhook support has made our troubleshooting much faster, especially when we need to correlate issues across different systems.
What do you dislike about the product?
Implementation was smooth for IT basics, but custom data pipeline monitoring required more scripting knowledge and the documentation for advanced sensors could be clearer for non-ops users. While customer support is responsive, some of our issues (like setting up custom alerts for data workflow failures) have needed multiple follow-ups. Exporting long-term logs into our analytics platform is more manual than I’d hoped. Also, direct integrations with popular modern data tools are limited, so frequent customization is part of the routine.
What problems is the product solving and how is that benefiting you?
PRTG helps us monitor the health and performance of both our core infrastructure and our data pipelines. By setting up custom sensors, we can track queue depths, API uptime, database servers, and ETL bottlenecks all in one dashboard. This central view lets us catch and resolve issues before they disrupt business-critical data flows, saving troubleshooting time and improving uptime.
Inexpensive, Reliable, and Easy-to-Deploy Monitoring Solution with Stable Alerts
What do you like best about the product?
PRTG Network Monitor is very easy to get started with. I installed it, ran the auto-discovery, and within a day I had a working monitoring setup. The alerts are reliable — I get notified when something’s actually wrong instead of being flooded with false alarms. It covers almost everything I need in one tool: servers, network gear, applications, and even custom scripts.
The mobile app is great when I’m on-call, and the customizable dashboards let me create simple uptime views for management alongside detailed performance graphs for myself. Overall, it’s cost-effective, stable, and gives me real-time visibility across the network without adding complexity.
The mobile app is great when I’m on-call, and the customizable dashboards let me create simple uptime views for management alongside detailed performance graphs for myself. Overall, it’s cost-effective, stable, and gives me real-time visibility across the network without adding complexity.
What do you dislike about the product?
PRTG Network Monitor does the job, but the interface feels dated and can be clunky at times. Dashboards and reports aren’t very intuitive, and both the desktop and mobile apps could use improvements. Features like syslog monitoring, stronger cloud integration, and smoother automation are still missing.
Licensing is also a pain since every sensor counts, and one server can quickly eat up several. As environments grow large, performance can slow unless you fine-tune it, and setting up advanced monitoring takes some trial and error. Support and the product roadmap could also be more responsive.
Licensing is also a pain since every sensor counts, and one server can quickly eat up several. As environments grow large, performance can slow unless you fine-tune it, and setting up advanced monitoring takes some trial and error. Support and the product roadmap could also be more responsive.
What problems is the product solving and how is that benefiting you?
It helps us spot network and server issues before they impact users. It saves me from jumping between different tools since I can see bandwidth, devices, and applications all in one place. The reliable alerts mean I spend less time chasing false alarms and more time fixing real problems, which keeps the environment stable and reduces downtime.
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