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PRTG Network Monitor Freeware
PRTG monitors all the systems, devices, traffic, and applications in your IT infrastructure.
Reviews (229)
Aiman Sayyed
Monitoring has improved real-time visibility and reduces downtime through proactive alerts
Reviewed on Jun 02, 2026
Review provided by PeerSpot
What is our primary use case?
PRTG Network Monitor is used to monitor network devices, servers, bandwidth utilizations, and service availability across our IT infrastructure.
In daily work, PRTG Network Monitor monitors WAN links, firewall health, switch performance, and server resources. The solution generates alerts whenever thresholds are exceeded or links go down, providing real-time notifications about what is happening in the infrastructure.
What is most valuable?
PRTG Network Monitor offers custom sensors, bandwidth utilization monitoring, real-time alerting, and network traffic analysis.
I rely most on custom sensor-based monitoring because it allows monitoring of network devices, servers, and services from a single platform.
PRTG Network Monitor has positively impacted the organization by improving infrastructure visibility, reducing downtime, and enabling proactive issue detection before users are impacted.
Specific changes after implementing PRTG Network Monitor include reduced service outages by 70 to 80%, faster fault identification by 80 to 90%, and quicker troubleshooting and root cause analysis.
What needs improvement?
PRTG Network Monitor would benefit from more customization in monitoring options. Beyond that, everything performs perfectly.
I do not see any changes required at this time.
For how long have I used the solution?
I have been using PRTG Network Monitor for almost two years.
What do I think about the stability of the solution?
PRTG Network Monitor is a stable solution.
What do I think about the scalability of the solution?
PRTG Network Monitor demonstrates outstanding scalability and is highly scalable.
How are customer service and support?
PRTG Network Monitor's customer support is outstanding, with good technical and troubleshooting skills. I rate the customer support an eight out of ten.
Which solution did I use previously and why did I switch?
We have not switched from a different solution and have just started using this type of solution with PRTG Network Monitor.
How was the initial setup?
The experience with pricing, setup cost, and licensing was straightforward with no issues, and the vendor sales team was very helpful.
What was our ROI?
We have seen very good return on investment because we are getting faster troubleshooting and alerting, which results in both time and money saved.
Which other solutions did I evaluate?
We have not evaluated other options before choosing PRTG Network Monitor.
What other advice do I have?
I advise any organization considering PRTG Network Monitor to choose it because it will help achieve real-time visibility and real-time alerting on any outages or link downs, helping to quickly identify and troubleshoot issues. I gave this product a rating of 9 out of 10.
Computer & Network Security
Easy to Use with Great Community Resources and Helpful Q&A
Reviewed on May 11, 2026
Review provided by G2
What do you like best about the product?
Easy to use, with lots of community resources available. There’s also an online Q&A section that’s helpful.
What do you dislike about the product?
The price is quite expensive. One host usually have at least 10 sensor. that means 500 sensor has only 50 hosts $2400 a year.
What problems is the product solving and how is that benefiting you?
Reduced downtime by enabling early alerting, and faster root-cause analysis thanks to correlated sensor data.
Abhay P.
Fast Setup, Flexible Monitoring, and Reliable Alerts with PRTG
Reviewed on Apr 11, 2026
Review provided by G2
What do you like best about the product?
What I really like about PRTG is how quickly you can get meaningful monitoring without spending days on setup. In my case, I was able to start with basic device monitoring and then gradually build custom sensors using APIs and scripts. The flexibility is what stands out—especially when working with cloud services. I’ve used it to monitor AWS resources indirectly via custom endpoints, and the ability to visualize even non-standard data in a clean dashboard is very useful. Also, the alerting system is reliable—I rarely miss critical issues because notifications are quite configurable.
What do you dislike about the product?
One thing that could be improved is how it handles scaling in larger environments. As the number of sensors grows, managing them becomes slightly less intuitive, especially when you want to apply bulk changes or maintain consistency across similar setups. Also, while the UI is simple for basic use, some advanced configurations feel a bit scattered—you need to navigate multiple sections to fine-tune things. It’s not a deal breaker, but it takes time to get fully comfortable.
What problems is the product solving and how is that benefiting you?
PRTG helped me move from reactive troubleshooting to proactive monitoring. Earlier, we used to depend on manual checks or delayed alerts from different tools. Now, I have a centralized view of system health, including custom API checks, which helps identify issues before they impact users. It also reduced the time spent on debugging because historical data and logs are easily accessible. Overall, it improved system reliability and gave better visibility into both infrastructure and application-level metrics without needing multiple tools.
V Soundhar R.
Auto-Discovery Made Monitoring Setup Effortless
Reviewed on Apr 09, 2026
Review provided by G2
What do you like best about the product?
The auto-discovery feature saved me hours when setting up monitoring across a mixed environment. It picked up devices I had forgotten were even on the network.
What do you dislike about the product?
The initial licensing model felt confusing. I had to spend time figuring out how many sensors I actually needed versus what was bundled.
What problems is the product solving and how is that benefiting you?
Before PRTG, we had no unified view of our network health. Now, I can spot bottlenecks in real time and justify upgrades with hard data.
Matam K.
PRTG Keeps Monitoring Focused on What Matters
Reviewed on Mar 24, 2026
Review provided by G2
What do you like best about the product?
What stood out for me is how PRTG lets you think in terms of “what matters” instead of just raw metrics. I didn’t have to monitor everything blindly—I could create sensors that actually reflect business impact (like whether our ERP is reachable or if WAN latency crosses a threshold during peak hours).
What do you dislike about the product?
The biggest frustration for me is that sensor planning becomes a hidden complexity over time. Initially it feels simple, but as your environment grows, you start hitting limits—not just licensing limits, but also mental overhead in managing hundreds of sensors logically.
What problems is the product solving and how is that benefiting you?
Before using PRTG, we had a reactive setup—users would report issues before we even knew something was wrong. After implementing it, the biggest benefit wasn’t just alerts—it was predictability.
Chethan S.
Fast Network Visibility with Flexible, Customizable Sensors
Reviewed on Mar 21, 2026
Review provided by G2
What do you like best about the product?
What stood out to me is how quickly I could move from “no visibility” to actually understanding what’s happening in my network. The auto-discovery is decent, but what I really liked is the flexibility of sensors — especially when I started creating custom ones for specific services.
What do you dislike about the product?
Another thing is that the UI, while functional, can feel a bit dated when you’re working on it for long hours. Some deeper configurations (like dependencies and inheritance) are not very intuitive and took me some trial and error to fully understand.
What problems is the product solving and how is that benefiting you?
One specific benefit I saw was during a storage issue — PRTG showed a gradual increase in disk queue length over days, which helped us fix it before it became a full outage.
Overall, it reduced firefighting and gave us more confidence in system stability. Instead of guessing, we now rely on actual data trends to make decisions, which made a big difference in how we handle incidents.
Overall, it reduced firefighting and gave us more confidence in system stability. Instead of guessing, we now rely on actual data trends to make decisions, which made a big difference in how we handle incidents.
Sujitha K.
PRTG’s Smart Auto-Discovery and Sensor Suggestions Make Monitoring Easy
Reviewed on Mar 18, 2026
Review provided by G2
What do you like best about the product?
The way PRTG auto-discovers devices is genuinely helpful, but what stood out for me is how it suggests relevant sensors based on device type. For example, when I added a firewall, it didn’t just dump generic sensors—it actually recommended traffic, CPU, and session-based sensors that made sense.
The sensor-based licensing model initially felt confusing, but once I understood it, it gave me flexibility to monitor only what actually matters instead of entire bulky devices
The sensor-based licensing model initially felt confusing, but once I understood it, it gave me flexibility to monitor only what actually matters instead of entire bulky devices
What do you dislike about the product?
The initial setup can become messy if you don’t plan your sensor structure properly. I had to redo my device groups after a week because everything became cluttered.
The UI feels slightly outdated in some sections (especially the desktop console). The web interface is better, but still not very modern compared to newer tools.
The UI feels slightly outdated in some sections (especially the desktop console). The web interface is better, but still not very modern compared to newer tools.
What problems is the product solving and how is that benefiting you?
Before using PRTG, we had blind spots in network monitoring—especially with branch office devices. After implementation, I was able to detect intermittent WAN drops that users complained about but we couldn’t prove earlier.
It helped reduce downtime significantly because we now get alerts before users start reporting issues (like high CPU on core switches or storage nearing capacity).
It helped reduce downtime significantly because we now get alerts before users start reporting issues (like high CPU on core switches or storage nearing capacity).
Abhijith K.
User-Friendly, Powerful Real-Time Monitoring with Paessler PRTG
Reviewed on Mar 14, 2026
Review provided by G2
What do you like best about the product?
Paessler PRTG stands out thanks to its user-friendly interface and its powerful real-time monitoring capabilities.
What do you dislike about the product?
Paessler PRTG’s sensor-based licensing model can cause costs to rise quickly.
What problems is the product solving and how is that benefiting you?
Paessler PRTG helps address key network issues, such as undetected failures and bandwidth bottlenecks,
Chandan M.
Auto-Discovery Delivers Accurate Network Maps Fast
Reviewed on Mar 10, 2026
Review provided by G2
What do you like best about the product?
The "Auto-Discovery" isn't just a gimmick. It actually maps out dependencies better than some expensive AI tools. I love that I can point it at a subnet, grab a coffee, and come back to a 90% complete network map with the correct OIDs already assigned to my Cisco gear
What do you dislike about the product?
The licensing model is based on "sensors," not devices. If you want to monitor 10 different metrics on a single core switch (CPU, RAM, and 8 high-traffic ports), that’s 10 sensors gone. It makes you feel like you have to "ration" your monitoring, which is a stressful way to manage a network
What problems is the product solving and how is that benefiting you?
It eliminated the "Is it the ISP or us?" argument. By setting up an external ping sensor alongside internal gateway monitoring, I can prove to management within 5 seconds where the packet loss is happening
Information Technology and Services
Fast, Flexible Monitoring with Powerful Auto-Discovery and Alerting
Reviewed on Mar 05, 2026
Review provided by G2
What do you like best about the product?
What I like most about PRTG is how quickly I could get meaningful monitoring without spending weeks in configuration. The auto-discovery actually worked well in our environment, and the sensor-based approach made it easy to monitor very specific things (like one service on a VM instead of the entire server).The remote probes are very helpful for segregated networks. I also like that it doesn’t feel overly complicated compared to some enterprise monitoring tools.The alerting system is flexible — I configured escalation rules so night alerts go to only one on-call engineer instead of the entire team.
What do you dislike about the product?
The licensing model based on sensors can get confusing when your environment grows. In the beginning it felt affordable, but once we started monitoring more granular metrics, we hit the sensor limit faster than expected.Also, when monitoring across multiple remote sites, troubleshooting probe disconnections sometimes takes longer than it should.
What problems is the product solving and how is that benefiting you?
Before PRTG, we were mostly reactive — users told us when something was down. Now we get alerts before the helpdesk phone even rings. It helped us identify a bandwidth bottleneck caused by nightly backups overlapping with office hours.This allowed preventive maintenance instead of emergency shutdowns. Downtime incidents reduced noticeably, and production managers now trust IT more because we prevent problems instead of reacting to them.