PRTG Network Monitor Freeware

My main use case for PRTG Network Monitor  is to create dependencies between sensors, for example, all website check dependencies on internet connectivity. We use it for reduced downtime for our ERP  system because I now catch low response times before users log tickets, and for monitoring purposes.

A specific example of how I set up dependencies between sensors is that I can acknowledge alerts and leave comments, which is very useful when working as a team. It helped me avoid downtime when a certificate was about to expire, and I have much better visibility of resource usage across all servers.

PRTG Network Monitor  can monitor hardware health, not just network traffic. I caught a fan failure on a server before it caused overheating. The sensors can be paused and resumed without deleting them.

The email integration helps my team stay on top of issues because alerts directly open tickets without manual entry. It also reduced helpdesk load because we fix issues before others notice them.

PRTG Network Monitor has positively impacted my organization by giving me historical logs I used to resolve a vendor dispute about downtime. It helped me detect a backup job that ran during office hours instead of at night, which was slowing down everything. It cut down my troubleshooting time because I can see if the problem is server-side or network-side instantly.

The best features PRTG Network Monitor offers is that I can schedule sensor scans at different intervals, with critical services checking every 30 seconds and less important ones every 10 minutes. The integration with email works flawlessly, and I forward alerts straight to my helpdesk system.

PRTG Network Monitor's ability to monitor SSL certificates saved me from an expired threat incident. The monitoring is more transparent, and my team doesn't need to rely only on me anymore.

PRTG Network Monitor can be improved because the dashboard themes feel outdated. It should be updated to a newer version for the new Gen  Z customers. The notification sound options are limited unless customized. Restarting probes after Windows updates is necessary, and there should be some kind of automatic restart. The initial auto-discovery added too many unnecessary sensors, so auto-discovery should only take the necessary sensors into consideration.

I have been using PRTG Network Monitor for around two years.

PRTG Network Monitor is stable.

It is doing its best and working to its maximum ability.

The customer support provides 24/7 service and they are very friendly, trying to resolve our issues within one to three working days. For any critical issue, they try to resolve it within 24 hours. Overall, the customer support is very good.

Positive

We did not have any other different solutions. We directly purchased PRTG Network Monitor. We had UC4 Atomic in place in our project, which is now outdated. Now we have completely switched to PRTG Network Monitor, which is solving most of our daily problems. PRTG Network Monitor was our first and foremost priority.

The initial setup of REST sensors needed a trial and error method, but I don't think much improvement is needed for PRTG Network Monitor. Everything is above our standard and doing well in our industry.

Both the vendor and in-house team combined together to set it up. We had almost 20 to 25 employees working on it initially. After setup was complete and monitoring was in place, we only needed five to six employees. The alerting mechanisms have helped us save time and resources, with timely interventions being done by the person on shift for that particular day.

We have seen a return on investment. The implementation reduced our employee resources from 20-25 to 5-6 employees. Money and time are saved because of the alerting mechanisms. For any critical failures, we get alert notifications, and timely intervention is done by the person on shift. In all circumstances, it is a win-win situation for us.

The pricing was higher at the beginning, but the recurring licensing cost is affordable and reasonable. Overall, the pricing, setup cost, and licensing is fair for our industry. They have quoted us a very good price.

We did not have any other different solutions. We directly purchased PRTG Network Monitor. We had UC4 Atomic in place in our project, which is now outdated. Now we have completely switched to PRTG Network Monitor, which is solving most of our daily problems. PRTG Network Monitor was our first and foremost priority.

PRTG Network Monitor allows monitoring anything from small businesses to large enterprises. For larger installations, performance can be optimized by using core servers. This is the best product if you are monitoring up to 200 to 300 sensors. For larger companies, there are paid services available where you can monitor a large number of devices.

I have rated PRTG Network Monitor a ten out of ten based on my experiences.

We use PRTG Network Monitor  for our network monitoring and server monitoring, and it helps us significantly during downtime activity by providing all the alerts we need.

During a major incident six months ago, when our alerts were screaming around 2:00 AM, PRTG Network Monitor  made a difference when a cascade of our core switches and servers went critical. Instead of waking up to a flood of emails and calls at around 6:00 or 7:00 AM, we implemented PRTG Network Monitor, and since then, it has been working very smoothly, allowing us to do our jobs peacefully.

Our implementation of PRTG Network Monitor is on a public cloud.

The first and foremost feature I appreciate about PRTG Network Monitor is that you implement it and forget it, requiring no maintenance. After deploying the core servers and using the auto-discovery feature, it had most of our network mapped out within an hour, making it very easy to set up and forget.

With PRTG Network Monitor, I didn't need to spend weeks determining if a server was up or if a switch port was saturated, which means going from blind to having visibility in a single day is fantastic.

The dashboards in PRTG Network Monitor are very good. The dashboard and UI are engaging, making it suitable not only for experienced users but also for beginners who are new to the tool.

PRTG Network Monitor has positively impacted our organization by saving us a significant amount of money. During maintenance windows or patching, we used to receive false alerts, but since implementing PRTG, it has saved us thousands of dollars and has become a boon for us by providing convenience and being time and cost-saving.

We have easily saved tens of thousands of dollars since using PRTG Network Monitor.

There is always room for improvement in PRTG Network Monitor. Although the reporting module is functional, I feel it is a bit clunky compared to the rest of the interface, and it would benefit from being polished for future use.

While PRTG Network Monitor is priceless, the interface could be more refined and engaging.

The pricing for PRTG Network Monitor could be decreased a bit so smaller organizations can afford it, though larger organizations can definitely manage it since it saves them significant money.

I have been using PRTG Network Monitor for more than two years.

PRTG Network Monitor is very stable and requires low maintenance; once you set it up, you can forget it, and it keeps running.

PRTG Network Monitor is very much scalable; it can handle growing demands as well as the growing number of sensors, and you just need to pay extra for that.

The support for PRTG Network Monitor is excellent, and I usually receive a quick reply from the team, so I don't have any concerns in that area.

I had raised a ticket a long time ago for PRTG Network Monitor, and we received a very quick response when it was a production issue and a server was down, demonstrating that the customer support is excellent.

Positive

I did not use a different solution before PRTG Network Monitor.

PRTG Network Monitor is the all-in-one monitoring tool, so you don't require any separate tools for this.

I have not evaluated other options before choosing PRTG Network Monitor; I started directly with it.

My advice to others looking into using PRTG Network Monitor is to definitely implement it without overthinking, as it provides auto-discovery and monitors core network devices, servers, and critical links. I rate PRTG Network Monitor 10 out of 10.

My main use case for PRTG Network Monitor  is that it provides all-in-one monitoring. We don't need separate tools for monitoring servers, networks, and apps as all monitoring can be covered in one tool. Additionally, it provides custom sensors and scripts, which is very useful in my case where I wrote a small PowerShell script to check a specific log file and integrate it easily.

The best features PRTG Network Monitor  offers include the alerting sensor and excellent reporting and visualization. The dashboards are neat and clean, and can be shared with management. The historical graphs, such as bandwidth spikes and disk growth, are very easily spotted.

The alerting sensor has helped significantly; for instance, during maintenance windows if our server is down, it helps to capture and count false alerts and only sends crucial and important alerts. This makes it very easy to differentiate between false alerts and actual alerts, which helps save time for both management and those involved with patching activities.

The dashboards are very clean and unique. It is very scalable, and the pricing is also very good, which makes this software outstanding compared to others.

PRTG Network Monitor has positively impacted my organization. Before PRTG Network Monitor, it was very difficult to monitor a wide variety of sensors. Since implementing PRTG Network Monitor, which supports numerous sensor types and protocols, it has become much easier for us to monitor servers, virtual systems, and cloud services to some extent.

PRTG Network Monitor provides a free version which supports up to a certain number of sensors, but that is useful only for small deployments or trial use. If PRTG Network Monitor could reconsider the pricing structure to make it more accessible to everyone, it would become a more stable product in the market for the future.

I don't feel it has any disadvantages apart from pricing.

I have been using PRTG Network Monitor for more than a year, and I continuously monitor the servers, monitoring devices, and application availability.

PRTG Network Monitor is very stable.

PRTG Network Monitor is very scalable. It provides support for numerous sensors. When the sensor count grows large, performance can degrade, but managing many sensors is made easy with PRTG Network Monitor.

Customer support for PRTG Network Monitor is very good, and we can reach out to support as needed. They provide us with service when required.

Neutral

I was not using any other solution before.

Setting up PRTG Network Monitor is very straightforward, and you don't require hardcore networking knowledge to manage it.

It is very stable and requires low maintenance. After completing the setup, which is very easy, you don't need any interference as it keeps running. I rarely have to restart or fix anything unless I add a new device.

I don't have the metrics regarding return on investment. The license team might have that information, but currently I don't have access to these metrics.

I have not evaluated other options before choosing PRTG Network Monitor.

I would advise others looking into using PRTG Network Monitor that if you want advanced analytics features and a clean UI, then you should switch to PRTG Network Monitor. It also provides wonderful customer support, making it very beneficial for users.

I have covered all points from my user experience.

On a scale of 1-10, I rate PRTG Network Monitor a 10.