PRTG Network Monitor Freeware

My main use case for PRTG Network Monitor  is to create dependencies between sensors, for example, all website check dependencies on internet connectivity. We use it for reduced downtime for our ERP  system because I now catch low response times before users log tickets, and for monitoring purposes.

A specific example of how I set up dependencies between sensors is that I can acknowledge alerts and leave comments, which is very useful when working as a team. It helped me avoid downtime when a certificate was about to expire, and I have much better visibility of resource usage across all servers.

PRTG Network Monitor  can monitor hardware health, not just network traffic. I caught a fan failure on a server before it caused overheating. The sensors can be paused and resumed without deleting them.

The email integration helps my team stay on top of issues because alerts directly open tickets without manual entry. It also reduced helpdesk load because we fix issues before others notice them.

PRTG Network Monitor has positively impacted my organization by giving me historical logs I used to resolve a vendor dispute about downtime. It helped me detect a backup job that ran during office hours instead of at night, which was slowing down everything. It cut down my troubleshooting time because I can see if the problem is server-side or network-side instantly.

The best features PRTG Network Monitor offers is that I can schedule sensor scans at different intervals, with critical services checking every 30 seconds and less important ones every 10 minutes. The integration with email works flawlessly, and I forward alerts straight to my helpdesk system.

PRTG Network Monitor's ability to monitor SSL certificates saved me from an expired threat incident. The monitoring is more transparent, and my team doesn't need to rely only on me anymore.

PRTG Network Monitor can be improved because the dashboard themes feel outdated. It should be updated to a newer version for the new Gen  Z customers. The notification sound options are limited unless customized. Restarting probes after Windows updates is necessary, and there should be some kind of automatic restart. The initial auto-discovery added too many unnecessary sensors, so auto-discovery should only take the necessary sensors into consideration.

I have been using PRTG Network Monitor for around two years.

PRTG Network Monitor is stable.

It is doing its best and working to its maximum ability.

The customer support provides 24/7 service and they are very friendly, trying to resolve our issues within one to three working days. For any critical issue, they try to resolve it within 24 hours. Overall, the customer support is very good.

We did not have any other different solutions. We directly purchased PRTG Network Monitor. We had UC4 Atomic in place in our project, which is now outdated. Now we have completely switched to PRTG Network Monitor, which is solving most of our daily problems. PRTG Network Monitor was our first and foremost priority.

The initial setup of REST sensors needed a trial and error method, but I don't think much improvement is needed for PRTG Network Monitor. Everything is above our standard and doing well in our industry.

Both the vendor and in-house team combined together to set it up. We had almost 20 to 25 employees working on it initially. After setup was complete and monitoring was in place, we only needed five to six employees. The alerting mechanisms have helped us save time and resources, with timely interventions being done by the person on shift for that particular day.

We have seen a return on investment. The implementation reduced our employee resources from 20-25 to 5-6 employees. Money and time are saved because of the alerting mechanisms. For any critical failures, we get alert notifications, and timely intervention is done by the person on shift. In all circumstances, it is a win-win situation for us.

The pricing was higher at the beginning, but the recurring licensing cost is affordable and reasonable. Overall, the pricing, setup cost, and licensing is fair for our industry. They have quoted us a very good price.

We did not have any other different solutions. We directly purchased PRTG Network Monitor. We had UC4 Atomic in place in our project, which is now outdated. Now we have completely switched to PRTG Network Monitor, which is solving most of our daily problems. PRTG Network Monitor was our first and foremost priority.

PRTG Network Monitor allows monitoring anything from small businesses to large enterprises. For larger installations, performance can be optimized by using core servers. This is the best product if you are monitoring up to 200 to 300 sensors. For larger companies, there are paid services available where you can monitor a large number of devices.

I have rated PRTG Network Monitor a ten out of ten based on my experiences.