Sold by: Grafana Labs
Deployed on AWS
Upgrade open-source Grafana with premium data sources, access control, reporting and other functionality, as well as support and professional services from Grafana Labs, the creators of Grafana. This Grafana Enterprise offering is for customers who want to self-manage Grafana on AWS.
4.4
Overview
Grafana Enterprise is a commercial edition of Grafana that includes premium features not found in the open source version. Grafana Enterprise enables organizations to complete their observability picture, reaching across logs, metrics, traces, and other applications with access to enterprise data sources like AppDynamics and Splunk, enhanced LDAP, SAML, access control, reporting, usage insights, and much more.
Please note: this listing is for customers who would like to self-manage Grafana Enterprise on AWS. It does not apply to Amazon Managed Grafana or Grafana Cloud.
For more information on Grafana Enterprise, see https://grafana.com/products/enterprise/grafana/ .
To learn more or to discuss volume pricing, please reach out to us at amazongrafana@grafana.com .
Highlights
- Visualize and alert on observability and operational data from enterprise data sources including AppDynamics, Splunk, New Relic, Datadog, SignalFx, Oracle, ServiceNow, Jira, Gitlab, Dynatrace, Snowflake, MongoDB, Wavefront, and more
- Increase adoption and keep Grafana secure with enhanced LDAP, SAML, access control, reporting, security, usage insights, and more
- Access Prometheus, Graphite, and Grafana experts as well as hands-on Grafana Labs support teams
Details
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Supported services
Delivery option
Helm Chart
Latest version
Operating system
Linux
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Base/Support + 60 Users | Includes a license, support, and up to 60 active users | $40,000.00 |
Additional Active Users | Incremental cost per additional active user | $300.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
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Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Helm Chart
Supported services: Learn more
- Amazon EKS
- Amazon ECS
- Amazon ECS Anywhere
- Amazon EKS Anywhere
Container image
Containers are lightweight, portable execution environments that wrap server application software in a filesystem that includes everything it needs to run. Container applications run on supported container runtimes and orchestration services, such as Amazon Elastic Container Service (Amazon ECS) or Amazon Elastic Kubernetes Service (Amazon EKS). Both eliminate the need for you to install and operate your own container orchestration software by managing and scheduling containers on a scalable cluster of virtual machines.
Version release notes
Release notes are available on the website https://grafana.com/docs/grafana/latest/release-notes/release-notes-11-6-0/
Additional details
Usage instructions
You can apply your Grafana Enterprise license to a new or existing Grafana Enterprise deployment by updating a configuration setting or environment variable. Your Grafana instance must be deployed on AWS, or have network access to AWS. For more information, see https://grafana.com/docs/grafana/latest/enterprise/license/
Resources
Vendor resources
Support
Vendor support
Grafana Enterprise support includes a critical response SLA, unlimited support over private Slack channel, email and phone, and training, workshops, and professional services from experts at Grafana Labs.
Contact amazongrafana@grafana.com to inquire about Grafana Enterprise.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Grafana Labs
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By IBM Software
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10
In Analytics, Log Analysis, Monitoring
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In Analytic Platforms, Business Intelligence & Advanced Analytics
Top
25
In Observability, Monitoring and Observability
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Enterprise Data Source Integration
Support for enterprise data sources including AppDynamics, Splunk, New Relic, Datadog, SignalFx, Oracle, ServiceNow, Jira, Gitlab, Dynatrace, Snowflake, MongoDB, and Wavefront
Authentication and Access Control
Enhanced LDAP and SAML authentication with granular access control capabilities
Observability Data Aggregation
Unified visualization and alerting across logs, metrics, traces, and other observability data types
Reporting and Usage Analytics
Built-in reporting functionality and usage insights for monitoring adoption and system utilization
Security and Compliance Features
Advanced security controls including enhanced access management and security-focused administrative capabilities
Multi-Source Data Integration
Supports connection to multiple data sources including Prometheus, InfluxDB, and Elasticsearch for comprehensive metric monitoring and visualization
Customizable Dashboard Interface
Provides draggable and resizable panels with intuitive dashboard creation capabilities for personalized data visualization experiences
Alert Threshold Management
Enables configuration of custom alerts to notify teams when defined thresholds are met or breached for critical metrics
Authentication and Access Control
Includes built-in authentication mechanisms such as LDAP integration to control access and enhance security for monitoring environments
Scalable Metrics Processing
Designed to handle large volumes of data and concurrent user requests suitable for both small and enterprise-level applications
Request Tracing and Visibility
Captures 100% of all requests in real-time with 1-second granularity for complete application performance visibility without sampling
Automated Root Cause Analysis
Built-in automation and AI-driven root cause analysis with recommendations for faster issue resolution and problem identification
Full-Stack Observability
Provides full-stack visibility across application code, Kubernetes containers (EKS/ECS), and microservices with comprehensive dependency mapping
Multi-Technology Integration
Supports over 300 technology integrations including AWS services, cloud platforms, microservices, and containerized environments
Intelligent Alerting System
SmartAlerts feature delivers tailored alerts with automated discovery of application components and request tracing across distributed systems
Standard contract
No
No
Customer reviews
Rizwan A.
Beautiful KPI Dashboards and Alerts That Keep Teams Transparent
Reviewed on May 05, 2026
Review provided by G2
What do you like best about the product?
Beautiful, interactive dashboards that bring all the KPIs together in one place, with very useful alerting. All in all, an essential tool for keeping things transparent across the company and across teams.
What do you dislike about the product?
About alerting a bit complex to configure and sometime not realtime.
What problems is the product solving and how is that benefiting you?
We can see all the stats visually, which helps us understand our pain points and maintain transparency across teams.
Sahil Y.
Grafana: excellent open source tool for one platform observability.
Reviewed on Apr 30, 2026
Review provided by G2
What do you like best about the product?
Customized dashboards as per the use case . Customized metrics as per the various details . Can pull data from various data sources without any troubled integration.
What do you dislike about the product?
Provides to many options which can be a problem as multiple options can lead to confusion.
Difficulties while initial setting up as it required certain type of expertise.
Difficulties while initial setting up as it required certain type of expertise.
What problems is the product solving and how is that benefiting you?
Grafana solves the problem of having different parameters on different dashboard as it collects data from various sources and presents it at one dashboard which provides single observability platform
Computer Software
Grafana Keeps Monitoring Dashboards Organized and Alerts Easy to Set Up
Reviewed on Apr 22, 2026
Review provided by G2
What do you like best about the product?
Grafana is a great tool for monitoring - it combines and hold all out monitoring dashboards, helping us keep everything organized and easily accessible. It’s also very easy to set up alerts when metrics deviate from expectations.
What do you dislike about the product?
It can be a bit tech-heavy, especially for inexperienced users, but that’s mainly because it offers a lot of capabilities and configurability.
What problems is the product solving and how is that benefiting you?
Grafana helps us keep all our traffic data in one place and actually make sense of it. Instead of jumping between tools, we can quickly see where users are coming from and spot any unusual changes. It’s saved us time and made monitoring way more straightforward.
Chaithanya S.
Updated, User-Friendly, and Reliable
Reviewed on Apr 07, 2026
Review provided by G2
What do you like best about the product?
Updated version ,user friendly and relaiable
What do you dislike about the product?
No ,dislikes but need more accuracy and speed
What problems is the product solving and how is that benefiting you?
Grafana solves collecting metrics, logs, and traces showing them in dashboards + alerts
Narasimha M.
Grafana Labs Makes Monitoring Simple, Flexible, and Powerful
Reviewed on Apr 07, 2026
Review provided by G2
What do you like best about the product?
I like Grafana Labs mainly because it makes monitoring feel simple while still staying flexible. The Grafana dashboards look clean, are easy to customize, and they work with almost any data source. It feels powerful without being overly rigid, which is rare to find.
What do you dislike about the product?
One thing I don’t like about Grafana Labs is that it can become pretty complex as setups grow. Grafana is powerful, but managing dashboards, permissions, and data sources at scale isn’t always straightforward or easy to keep consistent. On top of that, some of the more advanced features are locked behind paid tiers, which can feel limiting.
What problems is the product solving and how is that benefiting you?
With Grafana, everything is brought together in one place, which makes it much easier to monitor systems, spot issues quickly, and understand what’s happening in real time.