Grafana Enterprise

I am using it myself. My specialty is application performance monitoring, but when I'm putting systems monitoring in place for the backend, Grafana  is the best solution for views and dashboards.

I have utilized Grafana 's integration capabilities with Prometheus. In a previous role, we displayed some data with Elasticsearch. I have used it heavily with Zabbix  integration as well. I have done Nagios in the past. It depends on the toolset that the customer has, but Grafana is very appealing because the business appreciates the views that come out of Grafana as it gives them the views they want.

I have employed real-time metric visualization capabilities. That's basically what monitoring is - a real-time view. I build up these dashboards or real-time views, but they can also be used as historical views, pulling out more data.

Grafana's role-based access control and multi-tenancy features are important for my organization. At the moment, most of our Grafana is on-premises, but we're looking at cloud options as well. Multi-tenancy is quite important because we have customers that will only want to see their information and not any other. They're not allowed to see some of the other data that we collect, so it's important to have a multi-tenant system.

The most valuable feature is Grafana's ability to plug in data or events and monitoring data from any kind of source. The graphing capability is what I use the most.

I have made use of Grafana's customizable dashboards and templating features. These features have enhanced my data visualization and analytical processes by enabling me to give real-time views to our end-users of what they're doing or what their service is doing. The historical and trend data allow people to pull up data from Grafana and from whatever source to display it and examine how an environment is being used.

I have employed real-time metric visualization capabilities for monitoring and real-time views. These dashboards can also be used as historical views, pulling out more data.

The effectiveness of Grafana in delivering real-time notifications through its alerting system is quite good. The widgets are able to highlight errors if they happen in real-time on the dashboard. The alerting functionality is improving. I generally tend to use the monitoring tool for alerting rather than Grafana, but I have had to use Grafana occasionally without any issues.

Grafana could be improved through enhancement of graphs and visualizations and providing more integrations. Grafana is going to start working with OpenTelemetry , which would be helpful to have the same sort of design across all different platforms.

I would appreciate additional features in the next release to make it closer to a perfect score. Improved templates would be beneficial in some aspects. Some of the older templates that I used to be able to get in Grafana are only available with a license.

I have been using Grafana for about five or six years.

The product has been stable. I have never really had any major issues. There have been times when the integrations don't work as smoothly, but that's usually a configuration issue, not the tool itself.

I usually solve problems by myself. I very rarely get in touch with technical support as we don't have that option.

Neutral

I used the built-in graphing from the tools themselves before Grafana. I have pushed some data into Power BI as well in the past. I have used various displays, mainly just whatever the platform provides, such as Nagios dashboards, Zabbix  dashboards, or SCOM . It depends on what monitoring tool the customer has.

The initial setup for Grafana was very straightforward. I followed along and did some design work. I had to calculate the database size and figure out requirements, but beyond that, it's not difficult to install at all.

I did not evaluate other options before choosing Grafana for graphing. Grafana seemed the logical choice. There aren't many other platforms that offer the kind of flexibility and number of integrations that Grafana does. They are quite niche in the graphing and dashboarding space.

I find the pricing of Grafana to be reasonable. I have only ever used the free tier of Grafana, so I cannot comment on the pricing model itself.

Based on my experience, I would recommend Grafana to others.

I rate Grafana an 8 out of 10.

On-premises

What do you like best about the product?

Grafana saved us during Black Friday. Set up a dashboard showing API response times next to our test results - immediately saw why checkout tests were timing out (backend was taking 8 seconds to respond during flash sales).
The Slack alerts are noisy but worth it. Got pinged at 3am once when deployment broke prod - crash rate jumped to 12%.

What do you dislike about the product?

Initial setup with Prometheus was a headache. Some visualizations lag with large datasets. Panel arrangements break on different screen sizes.

What problems is the product solving and how is that benefiting you?

We need to know if the app actually performs well in production, Grafana shows me real-time data like API latency, memory usage, and crash rates while our tests run. We noticed our search API taking 3x longer during test runs, which explained the flaky test failures. Now we schedule heavy test suites during off-peak hours based on Grafana metrics, improving our test reliability.

What do you like best about the product?

open-source-first approach and its ability to unify data from diverse sources, offering a single pane of glass for observability.

What do you dislike about the product?

nothing from me, users first give a try it is open source and easy to integrate

What problems is the product solving and how is that benefiting you?

so, we wanted to configure alerts and post our research grafana labs fits our requirement since then we integrated it with slack and then created a slack channel , added people and this way it solved our problem.

What do you like best about the product?

Grafana makes it really easy to visualize metrics and logs from different sources in one place. I like how flexible it is you can connect Prometheus, Loki, and even cloud services without much hassle. The dashboards look clean, and you can customize them quite a bit. I also appreciate the alerting features and the fact that the open-source version still gives you a lot of power. Their documentation and community are also great when you need help

What do you dislike about the product?

Some of the more advanced features can be hard to figure out at first, especially if you're new to observability tools. Managing a lot of dashboards can get tricky unless you're very organized from the start. Also, some useful features like team management and reporting are only available in the paid plans, which might be a limitation for smaller teams or personal projects.

What problems is the product solving and how is that benefiting you?

Grafana helps us bring together data from various sources logs, metrics, traces—and makes it easier to monitor everything in one place. This has saved us a lot of time during incident investigations, as we no longer need to jump between different tools. The real-time alerting and visualization capabilities help us detect and fix issues faster, which directly improves system reliability and reduces downtime.

What do you like best about the product?

Grafana offers a highly intuitive and flexible interface for building very interactive dashboards. It supports a wide range of data sources, including Prometheus, Azure Monitor, and more, which makes integration seamless

What do you dislike about the product?

While Grafana is excellent overall, managing permissions and fine-tuning user access across multiple dashboards can require some initial configuration. Additionally, creating very complex queries may have a learning curve depending on the connected data source

What problems is the product solving and how is that benefiting you?

Grafana solves the challenge of bringing together data from diverse sources into a single, coherent view. It simplifies monitoring of dynamic environments like containers and cloud infrastructure, while also enabling real-time alerting and log correlation. This reduces downtime, and empowers teams to make data-driven decisions more effectively.