Sold by: Grafana LabsÂ
Deployed on AWS
Upgrade open-source Grafana with premium data sources, access control, reporting and other functionality, as well as support and professional services from Grafana Labs, the creators of Grafana. This Grafana Enterprise offering is for customers who want to self-manage Grafana on AWS.
Overview
Grafana Enterprise is a commercial edition of Grafana that includes premium features not found in the open source version. Grafana Enterprise enables organizations to complete their observability picture, reaching across logs, metrics, traces, and other applications with access to enterprise data sources like AppDynamics and Splunk, enhanced LDAP, SAML, access control, reporting, usage insights, and much more.
Please note: this listing is for customers who would like to self-manage Grafana Enterprise on AWS. It does not apply to Amazon Managed Grafana or Grafana Cloud.
For more information on Grafana Enterprise, see https://grafana.com/products/enterprise/grafana/Â .
To learn more or to discuss volume pricing, please reach out to us at amazongrafana@grafana.com .
Highlights
- Visualize and alert on observability and operational data from enterprise data sources including AppDynamics, Splunk, New Relic, Datadog, SignalFx, Oracle, ServiceNow, Jira, Gitlab, Dynatrace, Snowflake, MongoDB, Wavefront, and more
- Increase adoption and keep Grafana secure with enhanced LDAP, SAML, access control, reporting, security, usage insights, and more
- Access Prometheus, Graphite, and Grafana experts as well as hands-on Grafana Labs support teams
Details
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Supported services
Delivery option
Helm Chart
Latest version
Operating system
Linux
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Base/Support + 60 Users | Includes a license, support, and up to 60 active users | $40,000.00 |
Additional Active Users | Incremental cost per additional active user | $300.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Helm Chart
Supported services: Learn moreÂ
- Amazon EKS
- Amazon ECS
- Amazon ECS Anywhere
- Amazon EKS Anywhere
Container image
Containers are lightweight, portable execution environments that wrap server application software in a filesystem that includes everything it needs to run. Container applications run on supported container runtimes and orchestration services, such as Amazon Elastic Container Service (Amazon ECS) or Amazon Elastic Kubernetes Service (Amazon EKS). Both eliminate the need for you to install and operate your own container orchestration software by managing and scheduling containers on a scalable cluster of virtual machines.
Version release notes
Release notes are available on the website https://grafana.com/docs/grafana/latest/release-notes/release-notes-11-6-0/Â
Additional details
Usage instructions
You can apply your Grafana Enterprise license to a new or existing Grafana Enterprise deployment by updating a configuration setting or environment variable. Your Grafana instance must be deployed on AWS, or have network access to AWS. For more information, see https://grafana.com/docs/grafana/latest/enterprise/license/Â
Resources
Support
Vendor support
Grafana Enterprise support includes a critical response SLA, unlimited support over private Slack channel, email and phone, and training, workshops, and professional services from experts at Grafana Labs.
Contact amazongrafana@grafana.com to inquire about Grafana Enterprise.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Grafana Labs
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By IBM Software
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10
In Analytics, Log Analysis, Monitoring
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In Analytic Platforms, Business Intelligence & Advanced Analytics
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25
In Observability, Monitoring and Observability
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Data Source Integration
Advanced integration with enterprise-level observability platforms including AppDynamics, Splunk, New Relic, Datadog, and multiple monitoring systems
Authentication Management
Enhanced access control mechanisms with support for LDAP, SAML, and granular security configurations
Monitoring Visualization
Comprehensive visualization capabilities for metrics, logs, traces, and operational data across multiple enterprise applications
Security Insights
Advanced reporting and usage insights with detailed security and performance tracking mechanisms
Expert Support
Direct access to specialized support teams with expertise in Prometheus, Graphite, and Grafana technologies
Data Source Integration
Supports connection to multiple data sources including Prometheus, InfluxDB, Elasticsearch, and other monitoring systems
Dashboard Customization
Provides draggable and resizable panels for creating personalized and interactive visualization dashboards
Authentication Mechanism
Includes built-in authentication features with support for LDAP integration and access control
Alerting Capabilities
Enables custom alert configuration for monitoring critical metrics and setting predefined threshold notifications
Visualization Framework
Offers advanced graphing and charting capabilities with support for creating dynamic and interactive data representations
Automated Discovery
Auto-discovers application components, traces requests, and maps dependencies across infrastructure and application environments
Request Tracing
Captures 100% of all requests in real-time with 1-second granularity for comprehensive performance monitoring
Technology Integration
Supports over 300 technologies with seamless integration across cloud, micro-services, and containerized environments
Kubernetes Monitoring
Provides full-stack visibility across Kubernetes containers including EKS and ECS platforms
AI-Powered Analysis
Utilizes built-in automation and artificial intelligence for automated root cause analysis and performance recommendations
Standard contract
No
No
Customer reviews
0 ratings
0 AWS reviews
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136 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Scott N.
Powerful Monitoring Tool
Reviewed on Oct 10, 2025
Review provided by G2
What do you like best about the product?
Ability to monitor server resource capacity and performance. Ability to review database performance and configuration. Dashboard and alerting capabilities.
What do you dislike about the product?
Difficulty in overall configuration and setup.
What problems is the product solving and how is that benefiting you?
Provide proactive visibility into database and server resources.
Information Technology and Services
Efficient solution to track application logs and status
Reviewed on Oct 02, 2025
Review provided by G2
What do you like best about the product?
Grafana is our go-to tool for monitoring application logs and errors, both during development and in live production environments. It is straightforward to use and was simple to implement, thanks to its seamless integration with the tools connected to our application backend. We rely on it daily to identify errors that aren't apparent from the frontend.
What do you dislike about the product?
Limited features and filtering capabilities but still enough.
What problems is the product solving and how is that benefiting you?
It alerts us when there are errors and issues and performance related incidents and lets us focus on solving them.
Ravindra N.
Grafana turns our Android app metrics into actionable insights
Reviewed on Aug 31, 2025
Review provided by G2
What do you like best about the product?
Grafana saved us during Black Friday. Set up a dashboard showing API response times next to our test results - immediately saw why checkout tests were timing out (backend was taking 8 seconds to respond during flash sales).
The Slack alerts are noisy but worth it. Got pinged at 3am once when deployment broke prod - crash rate jumped to 12%.
The Slack alerts are noisy but worth it. Got pinged at 3am once when deployment broke prod - crash rate jumped to 12%.
What do you dislike about the product?
Initial setup with Prometheus was a headache. Some visualizations lag with large datasets. Panel arrangements break on different screen sizes.
What problems is the product solving and how is that benefiting you?
We need to know if the app actually performs well in production, Grafana shows me real-time data like API latency, memory usage, and crash rates while our tests run. We noticed our search API taking 3x longer during test runs, which explained the flaky test failures. Now we schedule heavy test suites during off-peak hours based on Grafana metrics, improving our test reliability.
Sharique A.
Grafana Labs
Reviewed on Aug 16, 2025
Review provided by G2
What do you like best about the product?
open-source-first approach and its ability to unify data from diverse sources, offering a single pane of glass for observability.
What do you dislike about the product?
nothing from me, users first give a try it is open source and easy to integrate
What problems is the product solving and how is that benefiting you?
so, we wanted to configure alerts and post our research grafana labs fits our requirement since then we integrated it with slack and then created a slack channel , added people and this way it solved our problem.
Computer Software
A solid observability tool that keeps getting better
Reviewed on Jul 20, 2025
Review provided by G2
What do you like best about the product?
Grafana makes it really easy to visualize metrics and logs from different sources in one place. I like how flexible it is you can connect Prometheus, Loki, and even cloud services without much hassle. The dashboards look clean, and you can customize them quite a bit. I also appreciate the alerting features and the fact that the open-source version still gives you a lot of power. Their documentation and community are also great when you need help
What do you dislike about the product?
Some of the more advanced features can be hard to figure out at first, especially if you're new to observability tools. Managing a lot of dashboards can get tricky unless you're very organized from the start. Also, some useful features like team management and reporting are only available in the paid plans, which might be a limitation for smaller teams or personal projects.
What problems is the product solving and how is that benefiting you?
Grafana helps us bring together data from various sources logs, metrics, traces—and makes it easier to monitor everything in one place. This has saved us a lot of time during incident investigations, as we no longer need to jump between different tools. The real-time alerting and visualization capabilities help us detect and fix issues faster, which directly improves system reliability and reduces downtime.