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    Dropbox Business - Standard/Advanced

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    Sold by: Dropbox 
    Dropbox is one place to keep life organized and keep work moving. With more than 700 million registered users across 180 countries, we're on a mission to design a more enlightened way of working.
    4.1

    Overview

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    Dropbox helps your organization get better work done faster by bringing your people together - no matter what they're working on, where they're working, or what kind of tools they happen to be using. It enables users to accelerate innovation and efficiency by providing a simple, secure way to share content.

    Whether it's two colleagues digging into a document or 2,000 first-time collaborators contributing to a new product rollout, Dropbox makes collaboration, creation and organization faster and easier than scheduling a call. It's a click-to-cooperate tool that keeps work moving by keeping teams together with seamless integration into your existing workflows and tools.

    Dropbox is a way for you to protect data, manage usage, work efficiently, and mitigate risk, providing superior visibility and control. Request and share large files while robust content controls safeguard your intellectual property.

    Please see below pricing for month to month terms as well as the discounted cost for an annual term.

    For custom pricing, terms, EULA, or a private contract, please contact aws-channel-marketplace@dropbox.com .

    Highlights

    • Protect your company content everywhere - Dropbox is a secure, controlled enterprise platform. Now you can keep your company data, users, and devices safe, even if your team is distributed.
    • Integrate Dropbox into your existing workflows - Finally, all your teams can work together in one place. Seamlessly integrate your existing workflows - only with Dropbox.
    • Do more with Dropbox - From enhanced data governance, to advanced creative tools and premium support, Dropbox has what you need to streamline your workflows.

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    Pricing

    Dropbox Business - Standard/Advanced

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (18)

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    Dimension
    Description
    Cost/month
    Standard
    Standard
    $18.00
    Standard + DG
    Standard + Data Governance
    $28.00
    Standard + EH
    Standard + Extended History
    $24.00
    Standard + CT
    Standard + Creative Tools
    $33.00
    Standard + DG + CT
    Standard + Data Governance + Creative Tools
    $42.60
    Standard + EH + CT
    Standard + Extended History + Creative Tools
    $39.00
    Advanced
    Advanced
    $30.00
    Advanced + DG
    Advanced + Data Governance
    $40.00
    Advanced + EH
    Advanced + Extended History
    $36.00
    Advanced + CT
    Advanced + Creative Tools
    $45.00

    Vendor refund policy

    48 hour full refund with a 2 to14 day cancellation per rata

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    AWS-Channel-Marketplace@dropbox.com  Chat Support | Email support :Support@Dropbox.com  | Request a Call Advanced and Enterprise

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    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Accolades

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    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
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    Overview

     Info
    AI generated from product descriptions
    Enterprise Content Security
    Secure, controlled enterprise platform with data protection, user management, and device safety controls for distributed teams
    Workflow Integration Capabilities
    Seamless integration with existing workflows and tools to enable collaborative work across multiple applications and systems
    Content Control and Governance
    Robust content controls and advanced data governance features to safeguard intellectual property and manage usage
    Large File Sharing
    Request and share large files with controlled access and management capabilities
    Collaborative Workspace
    Centralized platform enabling multiple users to collaborate simultaneously on documents and projects with real-time coordination
    File Synchronization and Sharing
    Synchronize files across multiple operating systems (Windows, Mac, Linux) and mobile platforms (iOS, Android) with centralized content collaboration capabilities.
    Endpoint Device Management
    Centralized control panel for managing connected endpoint devices with capabilities to block, remote wipe, notify, and maintain inventory of all connected devices.
    Data Encryption and Security
    Customer-managed encryption keys for data security with ransomware protection through distributed architecture and custom branded domains to prevent email spoofing attacks.
    Data Loss Prevention
    Monitor, prevent, and remediate data leaks across all user devices including computers, mobile phones, and tablets with endpoint backup functionality.
    Compliance Management
    Built-in Compliance Center for managing regulatory requirements including ITAR, GDPR, and HIPAA compliance with workflow automation for document-based business processes.
    On-Premises Deployment
    Enables deployment of content collaboration platform on customer-managed infrastructure rather than relying on third-party cloud providers
    File Synchronization and Sharing
    Provides file hosting, synchronization, and sharing capabilities comparable to consumer-grade solutions
    Access Control and Privacy
    Offers security, privacy controls, and administrative oversight for managing user access and data protection
    Collaborative Content Management
    Supports multi-user collaboration features for content management and team workflows
    Open Source Architecture
    Built on open source software foundation allowing customization and transparency of the platform

    Contract

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    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

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    4.1
    29 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    48%
    45%
    3%
    0%
    3%
    4 AWS reviews
    |
    25 external reviews
    External reviews are from PeerSpot .
    Raphael Kagotho

    Cloud sharing has transformed secure file collaboration and remote teamwork across locations

    Reviewed on Feb 05, 2026
    Review from a verified AWS customer

    What is our primary use case?

    Dropbox Business - Enterprise  is being used across our entire organization to transfer large files that normally cannot be emailed. We also receive large documents on a regular basis from our customers and clients that have the need to send us large volumes of data. We needed a secure way to send and receive these documents, and that is when Dropbox Business - Enterprise  came into our minds and we started to use it.

    A recent time I used Dropbox Business - Enterprise for transferring files was when I had to send a large amount of documents securely, and I found Dropbox Business - Enterprise to meet these needs without issue. We can send either one large document or volumes of documents securely. Co-authoring does not work from our desktop, and the documents must be accessed from Dropbox for that to work. I appreciate Dropbox Business - Enterprise because it is very easy to use. All our employees and our clients are able to use it with minimal supervision, especially when we have employees who are scattered in different locations with several working from home and one working out of state. Dropbox Business - Enterprise enables us to collaborate on workflow and to share documents across all various locations in which we have our employees.

    What is most valuable?

    The best features Dropbox Business - Enterprise offers include a synchronized client to synchronize files from our computer to the cloud, and the mobile app is very intuitive. It is very secure, protects our data from any breaches, and provides a means to safely store our documents without having to have physical copies. It also allows for easy organization of our documents in folders and searching the system.

    Dropbox Business - Enterprise enhances cloud access remotely and also seamlessly integrates with our IT stack.

    Since using Dropbox Business - Enterprise, it has been a really helpful tool because we have seen it becoming very seamless for sharing files with our clients and customers and our team members, thereby improving our collaboration. It is very secure and has boosted data security by eighty percent. It also enhances cloud access remotely and has a great return on investment because it saves us time and is affordable for our team compared to other alternatives.

    What needs improvement?

    To improve Dropbox Business - Enterprise, I would suggest making it faster than it is currently and arranging the interface to be more user-friendly.

    For how long have I used the solution?

    I have been using Dropbox Business - Enterprise for a period of eight years.

    What do I think about the stability of the solution?

    Dropbox Business - Enterprise is very stable.

    What do I think about the scalability of the solution?

    Dropbox Business - Enterprise's scalability is very good, as we are able to handle and send large files and receive large files from our clients without seeing any crashes or downtime.

    How are customer service and support?

    Customer support for Dropbox Business - Enterprise is very supportive, being prompt in facing any issues and responding to our queries.

    How would you rate customer service and support?

    Which solution did I use previously and why did I switch?

    I previously used Box and Apple iCloud.

    I switched from Box and Apple iCloud to Dropbox Business - Enterprise because it works better across multiple platforms without taking up too many resources locally.

    I moved away from Box and Apple iCloud because Dropbox Business - Enterprise offers much more cost-effectiveness compared to those solutions. It is also very easy to use, very secure, and promotes collaboration among my team members, clients, and customers globally.

    How was the initial setup?

    My experience with pricing, setup cost, and licensing is that the price is relatively very competitive, cost-effective, and affordable because it offers ample storage space for all our files. The setup is easy, and I have not encountered any challenges so far.

    What was our ROI?

    Since we started using Dropbox Business - Enterprise, we have seen some measurable return on investment. For example, it has enabled easy organization and access to documents for compliance purposes. It has been a very helpful tool, especially saving us time by sharing files faster and collaborating on files easily. It has also increased our security in my organization, boosting file sharing security and efficiency in project development by improving how easily we can share project files.

    When I mention an eighty percent boost in data security, it is based on the few numbers of data breaches that we have encountered.

    What's my experience with pricing, setup cost, and licensing?

    I find the pricing very competitive and affordable, and I have no issue with it. The support is very proactive, and I have no issues with the customer support. Overall, it meets our business cloud management expectations, making it a good tool.

    Which other solutions did I evaluate?

    Before choosing Dropbox Business - Enterprise, I evaluated Box.

    What other advice do I have?

    I would advise others looking into using Dropbox Business - Enterprise that it is a great tool that works better across multiple platforms without taking many resources. It is easy to organize files and share them, promoting collaboration inside and outside your organization. It is very secure, cost-effective, and easy to use, making it a highly recommendable tool.

    I have additional thoughts about Dropbox Business - Enterprise as there have been countless occasions when someone asked me for a file while I was away from my desk. It was extremely easy and satisfying to access Dropbox Business - Enterprise from my phone and send or share that file, allowing me to work on the go anywhere I am as long as I am connected to the internet.

    I would rate this product nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Robert Jacks

    Secure file sharing has transformed collaboration and now streamlines external client work

    Reviewed on Feb 05, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for Dropbox Business - Enterprise  is that I have been using Dropbox personal for over eight years, and when we began to look for a solution for file sharing, our first instinct was to use our internal network. However, we soon found out how challenging it can be for people to figure out how to navigate shared devices. On top of that, we needed to share files with multiple users who are not employees and don't have access to the network in my organization. Dropbox Business - Enterprise  allowed us not only to share files but also to organize and back up important financial and other important documents for more redundancy without the fear of losing local data.

    In my day-to-day work, I use Dropbox Business - Enterprise to share files with individuals outside of our network, and it is easy to quickly access via Dropbox Business - Enterprise app. This is a significant advantage.

    What is most valuable?

    The best features that Dropbox Business - Enterprise offers include secure file sharing and seamless integration. It is easy to use.

    Out of those features, I find secure file sharing, seamless integration, and ease of use all very valuable in my work. Every feature counts, and it is very important, especially when it comes to secure file sharing. The secure file-sharing capability with external users and features like expiration are highly valuable. This ensures that sensitive information is shared securely while maintaining control over access to the files.

    Additionally, seamless integration has allowed us to integrate it with software such as Adobe and Microsoft, enhancing our experience as software engineers. This integration allows for a smoother workflow and increased productivity. The simplicity of the platform enhances usability for both new and experienced users.

    Dropbox Business - Enterprise can capture activity reports of licensed users and all activity across Dropbox. I can share data in and out of Dropbox easily, and reports of data files shared with non-licensed or out-of-the-firm individuals are easy to generate. Data encryption and security protocols for the business are excellent. Dropbox Business - Enterprise also permits secure partnerships across its platform with additional software providers such as Adobe and Microsoft. It is also easy to remove and add new licenses, scan for lost data, recover data, and clean data.

    Since we started using Dropbox Business - Enterprise, our file security has improved. It is easy to share files with my team members or other people from outside my organization, thus increasing collaboration.

    When I talk about improved file security and increased collaboration, I have noticed measurable changes such as fewer lost files and increased security of the files and other data services by eighty percent. Additionally, Dropbox Business - Enterprise has enabled easy organization and access to documents for compliance purposes.

    What needs improvement?

    Dropbox Business - Enterprise needs to be improved, especially in Google Doc integration, which is not so seamless. There should be document searching that is seamless. The desktop tool is not as robust as compared to the mobile app version.

    For how long have I used the solution?

    8 years

    What do I think about the stability of the solution?

    Dropbox Business - Enterprise is very stable. I have not experienced any downtime or lagging.

    What do I think about the scalability of the solution?

    The scalability of Dropbox Business - Enterprise is very good. It grows with my organization. I can handle large documents or files easily.

    How are customer service and support?

    The customer support from Dropbox Business - Enterprise is one of the best I have encountered. They are very proactive, very supportive, and very professional. On a scale of one to ten, I would rate the customer support at nine out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I previously used Google Drive , and the reason why I switched from Google Drive  to Dropbox Business - Enterprise is because Dropbox Business - Enterprise does a better job in document organization and sharing compared to Google Drive.

    How was the initial setup?

    My experience with pricing, setup cost, and licensing shows that the price was competitive compared to other alternatives. The setting was easy and straightforward.

    What about the implementation team?

    We are completely customers, and we do not have a business relationship with Dropbox other than being a customer.

    What was our ROI?

    I have seen a return on investment with reduced cost, quicker development turnaround, reduced management hassle, and improved collaboration between clients and team members.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing shows that the price was competitive compared to other alternatives.

    Which other solutions did I evaluate?

    Before choosing Dropbox Business - Enterprise, I evaluated other options such as Google Analytics.

    What other advice do I have?

    I do not have any problem with sharing files with clients because it is secure and easy. The support is very great, and the user interface is seamless. It is very user-friendly and intuitive. I do not think there are any problems that I have noticed since I started using this platform.

    My advice for others looking into using Dropbox Business - Enterprise is that it is well-suited when you need to organize files that need to be shared among a group of people. It has the added benefit of automatically providing documents. Dropbox Business - Enterprise has a great, granular level of security, as well as the ability to provide an upload folder for our clients to send files with. I would say Dropbox Business - Enterprise is less appropriate if you need to do collaborative editing on a document. While there is Google Doc integration, it is a little bit difficult to get the setup and running consistently.

    I also love the ability to have Dropbox Business - Enterprise folders accessible from Finder. It makes it seem that your cloud storage is local, but you do not take up space on your hard drive. Dropbox Business - Enterprise makes it easy to share files with anyone, externally or internally, thus promoting collaboration. I would rate this product an overall eight out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Maria Barshar

    Secure collaboration has transformed daily workflows and supports remote access across our teams

    Reviewed on Feb 05, 2026
    Review from a verified AWS customer

    What is our primary use case?

    Dropbox Business - Enterprise  is my main use case, and we use it every hour, every minute, and every day, making it an integral part of our daily routine. It is an outstanding tool that provides excellent value at a low cost for storing data. We have complete control over who can access our files at the folder and file levels, and it is smooth to use with an excellent user interface that offers various storage options for our business.

    Logging in gives us easy access to all our data, which I treasure deeply. I can access it from any location where I have an internet connection, making it very convenient even while working remotely or at home. Our company benefits from its assistance in managing and growing as an organization, and as a professional, it is a must-have tool that keeps our files safe.

    We can share files with other team members and collaborate effectively, while Dropbox Business - Enterprise  updates our work on the go and enables us to keep in touch, particularly using the mobile app. It is easy to use on all devices including my smartphone, desktop computer, and tablet, and we can send files through this method in addition to text and email.

    A specific example of how my team uses Dropbox Business - Enterprise in our daily workflow is that we have been able to share files securely and collaborate on them effectively from department to department and from one team member to another, thereby promoting collaboration and teamwork throughout my organization.

    In addition to this, we are also able to upload files to an uploader folder protected by the service's high security, and I appreciate the stability it provides, which allows us to be more productive. The system integration and numerous sharing options are also valuable features.

    Dropbox Business - Enterprise helps me collaborate with external partners or clients through file sharing, enabling effective collaboration.

    What is most valuable?

    Some of the best features that Dropbox Business - Enterprise offers include device management, file organization, user role management, file search, access control, document collaboration, versioning, and video files.

    The feature I find myself using the most, which is the most valuable to me, is document collaboration, as it enables us to edit files and attach comments easily in real time. The access control is also excellent because we can control who can access the files and at what time, including different levels of access such as view only or permission to edit. The file search is a very crucial feature that allows us to easily find files and search within multiple files, thereby saving a lot of time.

    Additionally, I find file organization to be a standout feature, as it allows me to choose where the files will be stored and manage individual user storage, which includes control over the file organization structure.

    Dropbox Business - Enterprise has positively impacted my organization because it has been really helpful since we started using it, adding more security to our files and other data. It is very effective because it allows me to access what I need easily, offers huge space at a cost-effective level, and I appreciate the user-friendly interface and nature of the tool. It has also provided our business with the ability to offer 100% to our employees in our industry, which was not an option previously.

    In terms of the 100% offering to our employees, Dropbox has enabled us to produce better email and text marketing strategies, gaining international attention and increasing our ROI within a two-year period of 15%.

    What needs improvement?

    Some areas for improvement in Dropbox Business - Enterprise include the addition of multiple admins, as having only one would be outstanding. I find using the desktop application to be challenging compared to the mobile app version, and there is also a company blocking it for security concerns.

    I would also appreciate the feature that allows visibility of who last modified a file, as that would be beneficial.

    I would like to see more aggressive customer support, especially when we need immediate attention.

    For how long have I used the solution?

    I have been using Dropbox Business - Enterprise for seven to eight years.

    What do I think about the stability of the solution?

    Dropbox Business - Enterprise is very stable, and I have not experienced any downtime.

    What do I think about the scalability of the solution?

    The scalability of Dropbox Business - Enterprise is impressive, as it can handle a huge amount of data seamlessly while maintaining fast and reliable performance.

    How are customer service and support?

    The customer support of Dropbox Business - Enterprise is excellent, but they should improve their responsiveness, as users sometimes need a quick response and they can take hours to reply.

    How would you rate customer service and support?

    Negative

    Which solution did I use previously and why did I switch?

    Before switching to Dropbox Business - Enterprise, I previously used Google Drive  and Redtail CRM .

    I switched from those solutions to Dropbox Business - Enterprise because it is better than Redtail or Google Drive  in terms of allowing easy organization and access to files and documents.

    How was the initial setup?

    My experience with pricing, setup cost, and licensing shows that the price is relatively competitive compared to competitors such as Google Drive, and the setup was straightforward and easy.

    What about the implementation team?

    Integrating Dropbox Business - Enterprise with my existing IT environment and tools was very seamless and easy.

    What was our ROI?

    I have seen a return on investment as file sharing security has improved, enabling efficiency in project development, particularly when collaborating on a project where we share files, edit them, and work together effectively. It is also a very easy tool to use, allowing organization and access to documents for compliance purposes, and enabling us to go paperless in many areas, as files are maintained within Dropbox rather than physically on-premises.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing shows that the price is relatively competitive compared to competitors such as Google Drive, and the setup was straightforward and easy.

    Which other solutions did I evaluate?

    I evaluated WordPress as another option before choosing Dropbox Business - Enterprise.

    What other advice do I have?

    To others looking into using Dropbox Business - Enterprise, I would say that I am deeply impressed with its performance handling huge data, and the mobile application is excellent for working on the go and collaborating remotely. It has added security to our files and data services and enhanced collaboration in my organization, making it a must-have tool for any organization seeking a secure, reliable, and high-performance file management system. Dropbox is the real deal.

    Dropbox Business - Enterprise helps us meet compliance or regulatory requirements because it is very secure and meets all the necessary requirements due to its security features.

    Dropbox Business - Enterprise helps me with disaster recovery or business continuity by allowing easy recovery of lost files.

    I manage user access and permissions in Dropbox Business - Enterprise through file versioning, making it easy to give permissions to whoever needs to see a certain file, as well as setting permissions for things such as file access, sharing, and editing.

    The performance of Dropbox Business - Enterprise has always been fast and reliable when handling large files and bandwidth, and I have not experienced any issues with performance.

    I purchased Dropbox Business - Enterprise through the AWS Marketplace .

    I gave this review an overall rating of 9 out of 10.

    NancyHartman

    Family sharing and personal backups have improved how I manage and access my files anywhere

    Reviewed on Jan 21, 2026
    Review provided by PeerSpot

    What is our primary use case?

    I use Dropbox on a personal level and do not use it for work. I know some of our projects do, but I have a personal Dropbox account.

    My main use case for Dropbox in general is personal storage, file management, and family sharing with family members.

    What is most valuable?

    I really enjoy Dropbox. I have been using it for probably 15 to 20 years. When they first came out, I jumped on the bandwagon, so I have had them ever since. I do enjoy the family sharing plan, so my entire family can use my one plan and my data storage, and we can have shared files or private areas for their own files. That is great. I love the backup features.

    Dropbox does have reporting capabilities. I do not use them much because I use it on a personal level, but I have seen the reporting and analytics that you can get from Dropbox. It is about on par with other cloud-based services. It gives you the same analytics: who has accessed what and who has shared what files, and your basic analytics.

    What needs improvement?

    I am not fond of their syncing. Their file syncing is very clunky, so I am not a real fan of the file syncing. I think Box does a much better job of the syncing of data onto desktops and laptops.

    When you try to sync the files in Dropbox, it actually puts a copy of the file on your laptop, so it sucks up all of your memory. Whereas with Box, I can sync files into my file explorer and it is still cloud-based. They have not saved the file physically onto my laptop. They save it in the cloud and it just does a temporary download and then it uploads again, but that file is not saved on my laptop. Whereas with Dropbox, anytime you want to sync on your laptop, it actually does save it. There is a way to set it up, but it takes a lot more work and effort and I have never been able to get it to work the way I want it to work. So I just do not sync my files with Dropbox on my laptop. That limits my ability to use Dropbox from my work laptop because my work laptop just does not have any memory at all on it. They give the bare minimum of memory and say that it should all be in the cloud anyway, so you do not need to have that much storage space. So I cannot even access Dropbox from my work laptop and have to use the browser version of Dropbox if I need to access my Dropbox from my work laptop.

    Within the company, it is a personal choice. Our company has not dictated what cloud service to use. As long as it has all the security measures that meet the standards of our IT department, anyone can use whatever cloud service they want. For example, our company is not allowed to use Google because Google is not a secure cloud service in the estimation of our IT department. So there are cloud services that we are not allowed to use, but from the five to seven different services that they give us to choose from, we all can find what meets our needs.

    For how long have I used the solution?

    I have been using it for probably 15 to 20 years.

    How are customer service and support?

    I have not really had to use their customer support, so I suppose that is a good thing. I really have not hit many brick walls where I have had to ask for customer support. But when I have, I want to say that it has been adequate. I do not have any bad memories. I do not have any great memories. They just come in, do what they need to do, and get out.

    How would you rate customer service and support?

    Which solution did I use previously and why did I switch?

    Before Dropbox, I used Box. Dropbox, I think, for me was primarily focused on personal accounts and small business for a number of years. They were not really focused on corporate or large company support. They are just now, really in the last two to three years, getting into meeting the needs of business customers more than personal accounts. I see a lot more options for businesses as far as enterprise-level options and add-ons, including signing features similar to what Box offers. That has only come in recently with Dropbox. So they are starting to play catch-up because Box is really working hard to earn large corporation business. I think that Dropbox is losing out to Box. They are fixing that now in the last three to five years. They have been really focusing in on business so that they can be competitive.

    What other advice do I have?

    I would probably give Dropbox Business - Enterprise  an eight. I think that there is still a lot of work to do on it.

    Dropbox Business - Enterprise  is intuitive. I really do believe that it is very intuitive in its use and functionality, so that is a huge thing for me. It is easy to get in and play and try and do things, and you really do not break it that easily. I believe my parents who are in their 80s use my Dropbox account, and it is good for people that are older.

    I think Dropbox Business - Enterprise would be a solid enterprise application for a mid-level company. I am not sure they are quite up for a large top-tier company, but for a mid-level company with 50 to 100 employees or 100 to 200 employees, they would be fine. It would be good. My overall review rating for this product is 8 out of 10.

    Anish Khajuria

    Utilizing seamless file storage and retrieval with robust user management features

    Reviewed on Apr 29, 2025
    Review provided by PeerSpot

    What is our primary use case?

    We normally use Dropbox  for team collaboration and file backup. We use it to store files, share them online, and manage organized groups from our decade-long usage.

    What is most valuable?

    Dropbox  is primarily used for storing and sharing files, along with backing up files. If someone deletes a file, we can retrieve it from Dropbox. It also features an admin console where we can easily manage users, see which user has access to which content, and how much space they are consuming.

    What needs improvement?

    One area of improvement would be to allow multiple users to edit a file simultaneously and see edits in real time, similar to OneDrive. In Dropbox, once a file is opened on one system, it locks the file from others. It would be useful to have real-time collaboration features in Dropbox.

    For how long have I used the solution?

    I have been working with Dropbox for over a decade.

    How are customer service and support?

    Dropbox offers 24-hour support, both through chat and limited hour calls. They are very helpful, and if initial support does not resolve an issue, they escalate the call to senior staff.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We use a mix of Dropbox and OneDrive. OneDrive is connected to our ID and Microsoft Teams  app for collaboration purposes.

    How was the initial setup?

    Setting up Dropbox is simple. New users are guided through the process with pop-ups explaining how to add files.

    What other advice do I have?

    In our use case, Dropbox provides more control and security. I rate the overall solution eight out of ten. Improvements, such as real-time collaboration capability, could make it even more beneficial.
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