Sold by: Morse
Reduce your Amazon Connect and AWS costs while enhancing your customer
experience with Morse Code. Finally, you can manage all of your Amazon
Connect instances from a single pane of glass and power your contact centers
evolution with the ease of online shopping. Morse Code gives you one click
access to pre built contact center tools and experts that can help you reach
new levels of efficiency and customer satisfaction.
Overview
Reduce your Amazon Connect and AWS costs while enhancing your customer experience with Morse Code. Finally, there is a single pane of glass where you can manage all your Amazon Connect instances, gain valuable insights, and power your contact centers evolution with the ease of online shopping.
Morse Code gives you one click access to add pre built contact center tools like new chatbots, dashboards, help lines, and more. Quickly deploy expertly built solutions that drive down costs with zero guesswork.
Benefits you can actually quantify.
Morse Code allows you to manage all your Amazon Connect instances from a single pane of glass and get transparency into your spend, so you can pinpoint savings opportunities and see the results.
Activate services faster. Save money faster.
Power your evolution with the ease of online shopping. Get 1 click access to deploy pre built contact center tools that increase efficiency like chatbots, dashboards, new sales and help lines, and more.
Getting started is easy.
Morse Code is automated, infinitely scalable, and built by industry leaders. With over 800 successful go lives and over 200 AWS certifications, we de risk the process of scaling your contact center. And best of all, you can start getting basic insights into your contact center spend today, for free. Sign up now.
Highlights
- Morse Code lets you manage all of your Amazon Connect instances from a single pane of glass and deploy new contact center automations with one click.
- You cannot fix what you cannot see. Morse Code gives you insight into your Amazon Connect spend and the tools to reduce it.
- Morse Code gives you one click access to add pre built contact center tools like new chatbots, dashboards, help lines, and more. Quickly deploy expert built solutions that drive down costs with zero guesswork.
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Morse on Demand | Morse Code is designed with your needs in mind, offering a host of exciting benefits including improved solution ticket management, an intuitive dashboard view of all your Amazon Connect instances, cloud spend insights, and much more. | $30,000.00 |
Dimensions summary
This listing offers one pricing dimension: Morse on Demand, billed by Units under a contract. You pay based on the number of units you consume, so cost scales with usage. This companion tool for Amazon Connect covers ticket management, a dashboard view of your Amazon Connect instances, and cloud spend insights. There are no separate tiers or instance sizes to choose from. You commit to the contract and draw down units as you use the service.
Top-of-mind questions for buyers
The listing bills by units, but the pricing table does not define what one unit maps to in concrete terms. Units likely tie to your consumption of the service across managed Amazon Connect instances. For an exact definition of how units are counted, contact the vendor before committing.
You pay based on the number of units you consume, so cost rises as usage grows. There are no separate tiers or instance sizes. You draw down units under your contract as you use ticket management, dashboards, and cloud spend insights across your instances.
Your units cover a companion toolset for Amazon Connect. This includes solution ticket management, a single dashboard view of all your Amazon Connect instances, and cloud spend insights. The vendor also offers one-click deployment of pre-built contact center tools like chatbots and analytics dashboards.
itsmorsecode.com
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Subscription Fees are Non Refundable.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Please contact us at support@itsmorsecode.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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