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ProServ

Overview

Our professional service specialists specialize in providing comprehensive Database Administration (DBA) solutions for MongoDB environments. Leveraging extensive expertise in MongoDB's architecture and best practices, we offer tailored support to optimize database performance, ensure high availability, and implement robust security measures. Our services include database design and schema optimization, performance tuning, data migration, and backup solutions, all aimed at enhancing the efficiency and reliability of your MongoDB deployments. By partnering with us, businesses can achieve seamless database operations and focus on their core objectives, confident in the knowledge that their MongoDB infrastructure is managed with precision and expertise.

Sold by Brillix LTD.
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Fulfillment method Professional Services

Pricing Information

This service is priced based on the scope of your request. Please contact seller for pricing details.

Support

On top of our consulting and hands-on services, we offer a 24x7 support center (support@brillix.com). Customers can enjoy different level of SLA's:

  • Platinum - Starting solving the problem only 2 hours after ticket was opened
  • Gold - Starting solving the problem only 4 hours after ticket was opened
  • Silver - Starting solving the problem in the next business day after ticket was opened

The support center handles two serverities (per contract):

  • Severity 1 - Outage - Database is inaccessible or application is recieveing timeouts
  • Severity 2 - Degraded performance - Database (entirly or specific query/queries) is responding highly slower than normal