Hexaware Intelligent Document Processing (IDP) on AWS (Amaze + Tensai)

Hexaware Intelligent Document Processing (IDP) turns unstructured content into trustworthy, analyticsready data on AWS. The solution ingests diverse formats (PDFs, scans, images, and emails), automatically classifies them, and extracts entities, tables, line items, checkboxes, and handwritten text with high fidelity. It blends deterministic extraction (Amazon Textract Forms/Tables/Queries) and semantic understanding (Amazon Comprehend, optional Amazon Bedrock) to drive accuracy across variable layouts—without brittle templates.

How it works on AWS

• Ingestion: Documents land in Amazon S3 through APIs, SFTP, or connectors.

• Understanding: Textract parses text/structure; Comprehend or Bedrock adds entity detection, summarization, and Q&A.

• Validation: Business rules, confidence thresholds, and HumanintheLoop with Amazon A2I resolve exceptions.

• Enrichment: Metadata tagging, PII/PHI redaction, and entity normalization for downstream systems.

• Delivery: Clean data is published to Amazon OpenSearch Service, Amazon Redshift/Aurora, or external ERPs/CRMs via secure APIs.

• Observability: AWS Step Functions, CloudWatch, and dashboards expose SLAs, accuracy, and throughput.

Amaze + Tensai advantage

Amaze accelerates migration of legacy capture/ECM and lineofbusiness apps to AWS by automating assessments, code transformation to cloudnative microservices (e.g., Spring Boot), and database replatforming to PostgreSQL. That means faster onboarding of new document types and cleaner integration with your data plane on AWS. (hexaware.com)

Tensai provides extreme automation for run operations, testing, and AIOps—bringing selfhealing pipelines, release automation, and insightdriven operations to your IDP estate. It helps keep processing resilient, secure, and auditable as volumes rise. (hexaware.com)

Enterprisegrade by design

The platform supports private VPC deployment, IAMbased access control, encryption with AWS KMS, audit trails (CloudTrail), and leastprivilege operations. HumanintheLoop queues respect roles and segregation of duties. The solution integrates with enterprise DLP, SIEM, and key management practices.

Timetovalue and flexibility

Deploy a pilot rapidly using prebuilt pipelines for invoices, claims, KYC, loan packages, and contracts. Customize classification/extraction with your own schemas and prompts (when using Bedrock), and scale to production with automated CI/CD, blue/green rollouts, and environment isolation. Typical downstream integrations include SAP, Oracle, Salesforce, ServiceNow, and data lakes/warehouses on AWS.

Delivered by a Premier Tier AWS Partner

Hexaware holds AWS Premier Tier Services Partner status and brings structured methodologies, reference architectures, and funding guidance where eligible—reducing program risk while improving speed and ROI. (hexaware.com)

Proven Hexaware assets

Hexaware’s IDP solution and accelerators are backed by domain templates and implementation experience across banking, insurance, healthcare, public sector, and manufacturing—helping clients raise straightthrough processing while improving compliance and CX. (hexaware.com)

Key Features

• Templatefree extraction for structured, semistructured, and unstructured documents using Amazon Textract Forms, Tables, and Queries

• Multilingual OCR, handwriting recognition, checkboxes, tables, and lineitem capture

• LLMassisted field inference, summarization, and document Q&A via Amazon Bedrock (optional)

• Automated document classification with model retraining and drift monitoring

• HumanintheLoop (Amazon A2I) for lowconfidence fields and exceptions

• Business rule validation, reference lookups, and data enrichment (Amazon Comprehend)

• Builtin PII/PHI detection and redaction, with fieldlevel confidence tracking

• Realtime dashboards for accuracy, SLA, and throughput; audit logs and lineage

• Serverless orchestration with AWS Step Functions and Lambda; scalable storage on Amazon S3

• Prebuilt connectors to ERPs/CRMs/ECMs; REST APIs and event hooks

• Amazedriven modernization of feeder apps and repositories for faster onboarding

• Tensaipowered automation for ops, testing, and AIOps observability

Benefits

• Accelerate timetovalue with AWSnative pipelines and prebuilt usecase templates

• Improve accuracy and compliance through HITL review, rules, and redaction

• Reduce operating costs by increasing straightthrough processing and lowering manual effort

• Scale elastically from pilot to millions of pages without rearchitecting

• Shorten migration timelines using Amaze to modernize legacy capture/ECM stacks

• Increase reliability and transparency with Tensai AIOps and endtoend observability

• Unlock insights faster by delivering clean data to warehouses, search, and analytics

• Standardize governance with rolebased access, encryption, and full auditability